Year Founded: 2021
Headquarters: San Francisco, CA
What is Fella Health:
Proven Weight Loss for Busy Men who want better health.
Fella was created to provide busy men with science-backed treatments that produce real results, not gimmicks.
Their system addresses the root causes using proven medications and coaching.
What challenges was Fella Health facing prior to using Tellescope?
It was time-consuming and inefficient to get a good understanding of where a patient was at in their program. Because of this, their operations relied on manual tracking which made it prone to losing patients in daily ops tasks.
Overall, their workflow consisted of many manual steps which didn’t maximize their team’s ability to serve patients.
When Fella was evaluating CRM they were looking for the following:
Works well with EHR:
“Being a startup, Tellescope puts its customers first to make sure all of their needs are met. Compared to SalesForce, which charges for customizations needed, Tellescope feels like a design partner wherein they continue to optimize the platform to be the best CRM platform for Fella!” - Nacho Santos, Operations
About 50 days
1. They don’t miss anything for patients.
2. Seamless context understanding
3. Tellescope has been very collaborative with Fella's engineering team to help suggest the optimal way of utilizing its product and certain features.
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Originally published: January 8, 2024
Last updated: January 17, 2024