Getting Started
Creating an Account
If your organization is already part of Tellescope, an administrator can send you an invitation to register through their Settings page.
- Register for a new account
- Confirm your email address
- Create a new organization (making you an administrator)
Once you have an account, you can generate an API key in your Settings page.
Environments (Production vs Sandbox/Staging)
If your login is for business.tellescope.com, this is production, with base API URL https://api.tellescope.com/v1
If your login is for staging.tellescope.com, your API URL is https://staging-api.tellescope.com/v1
If using the SDK with staging, provide "https://staging-api.tellescope.com" as the value for the "host" option on the Session constructor
Users vs Endusers (Patients)
Users represent your and your team members' Tellescope accounts.
Endusers represent your patient/client records
Authentication
Include an API key (Secret Key, not key ID) in each request with the apiKey parameter.
You can also include the API key using Authentication header with API_KEY {YOUR_KEY_HERE}
For enduser authentication, you can include an authToken as a Bearer Token in requests.
Public endpoints do not require authentication.
Documentation Conventions
Authentication info is omitted from examples in favor of conciseness.
A question mark (?) in example input indicates an optional parameter.
Updating Records
Records are created, updated, and returned as JSON. Most fields are represented as strings or numbers, but others are more complicated.
When updating array fields, values are appended by default.
When updating object fields, only the given key-values pairs are overwritten by default.
To overwrite an array or object in an update, use { replaceObjectFields: true } in the "options" parameter
To prevent webhook echo when updating records using an API key, use { dontSendWebhook: true } in the "options" parameter
Common fields
All records share the following fields
- id: a unique identifier for the record
- createdAt: a timestamp representing when the document was created
- updatedAt: a timestamp representing when the document was most recently updated
- businessId: a unique identifier for your organization
Other shared fields include organizationIds and sharedWithOrganizations
These should be omitted from your API requests, unless you are working with an account that leverages sub-organizations (deprecated)
Pagination
When reading multiple records, e.g. GET Endusers, no more than 100 results will be returned by default.
To fetch the next page of records, you can pass the id of the last record returned as the lastId parameter.
Here's an example using the TypeScript SDK for loading all of the Endusers in pages of size 250:
1const load_all_endusers = async (limit=250) => {
2 const endusers: Enduser[] = []
3
4 while (true) {
5 const loaded = await sdk.api.endusers.getSome({
6 limit,
7 lastId: endusers[endusers.length - 1]?.id,
8 })
9
10 endusers.push(...loaded)
11
12 if (loaded.length < limit) break;
13 }
14
15 return endusers
16}- To fetch recently updated records, include an ISO 8601 datetime in the fromUpdated field, to only include records updated after then
- To fetch records created within a time range range, include ISO 8601 datetimes in the from and to fields
Webhooks
Using our API, you can create a webhook configuration which subscribes to create, update, or delete notifications for each model in Tellescope. View the Webhooks section for more details.
UI Components and Other Details
For documentation of our UI component libraries for React/React Native as well as other guides on integration, you can check our our Notion documentation.
AnalyticsFrames
Constraints
- Title is required when parentFrame is undefined
Get analytics for query
Method: GET
https://api.tellescope.com/v1/result-for-analytics-query
Returns a computed result for an analytics query
{
"query": [
[
{
"resource": "string",
"filter": {
"activeSince": "Date",
"gender": "string",
"fields": [
{
"key": "example string",
"value": "example string",
"range": {
"from": "2024-11-21T02:07:40.318Z",
"to": "2024-11-21T02:07:40.318Z"
},
"operator": "example string"
}
],
"Submitted Forms": {
"qualifier": "string",
"formIds": [
"60398b0231a295e64f084fd9"
],
"formResponseCondition": [
[
{ },
{ "key": string }
]
]
},
"assignedTo": {
"qualifier": "string",
"userIds": [
"60398b0231a295e64f084fd9"
]
},
"born": {
"from": "Date",
"to": "Date"
},
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
},
"info": [
[
{
"method": "string",
"parameters": { }
},
{
"method": "string",
"parameters": {
"field": "string"
}
}
]
],
"grouping": {
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"templateIds": [
"60398b0231a295e64f084fd9"
],
"starts": {
"from": "Date",
"to": "Date"
},
"wasSelfScheduled": "boolean",
"wasCancelled": "boolean",
"wasCompleted": "boolean",
"wasNoShowed": "boolean",
"wasRescheduled": "boolean",
"userIds": [
"60398b0231a295e64f084fd9"
],
"scheduledBy": "string"
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Type": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean",
"Scheduled By": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"formIds": [
"60398b0231a295e64f084fd9"
],
"formResponseCondition": [
[
{ },
{ "key": string }
]
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Public Identifier": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Cost": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"closeReasons": [
"example string"
],
"titles": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Owner": "boolean",
"Outcome": "boolean",
"Title": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
},
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"direction": "string",
"messages": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Score": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"names": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
}
]
],
"createdRange?": {
"from": "Date",
"to": "Date"
},
"updatedRange?": {
"from": "Date",
"to": "Date"
},
"groupByCareTeam?": "boolean"
}Get custom report
Method: GET
https://api.tellescope.com/v1/analytics/custom-report
For customized analytics reporting, pre-configured by the Tellescope team for a given organization
{
"key": "string",
"lastId?": "string",
"limit?": "number"
}Create AnalyticsFrame
Method: POST
https://api.tellescope.com/v1/analytics-frame
Creates a new AnalyticsFrame
{
"title?": "string",
"query": [
[
{
"resource": "string",
"filter": {
"activeSince": "Date",
"gender": "string",
"fields": [
{
"key": "example string",
"value": "example string",
"range": {
"from": "2024-11-21T02:07:40.319Z",
"to": "2024-11-21T02:07:40.319Z"
},
"operator": "example string"
}
],
"Submitted Forms": {
"qualifier": "string",
"formIds": [
"60398b0231a295e64f084fd9"
],
"formResponseCondition": [
[
{ },
{ "key": string }
]
]
},
"assignedTo": {
"qualifier": "string",
"userIds": [
"60398b0231a295e64f084fd9"
]
},
"born": {
"from": "Date",
"to": "Date"
},
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
},
"info": [
[
{
"method": "string",
"parameters": { }
},
{
"method": "string",
"parameters": {
"field": "string"
}
}
]
],
"grouping": {
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"templateIds": [
"60398b0231a295e64f084fd9"
],
"starts": {
"from": "Date",
"to": "Date"
},
"wasSelfScheduled": "boolean",
"wasCancelled": "boolean",
"wasCompleted": "boolean",
"wasNoShowed": "boolean",
"wasRescheduled": "boolean",
"userIds": [
"60398b0231a295e64f084fd9"
],
"scheduledBy": "string"
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Type": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean",
"Scheduled By": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"formIds": [
"60398b0231a295e64f084fd9"
],
"formResponseCondition": [
[
{ },
{ "key": string }
]
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Public Identifier": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Cost": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"closeReasons": [
"example string"
],
"titles": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Owner": "boolean",
"Outcome": "boolean",
"Title": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
},
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"direction": "string",
"messages": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Score": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"names": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
}
]
],
"createdRange?": {
"from": "Date",
"to": "Date"
},
"updatedRange?": {
"from": "Date",
"to": "Date"
},
"parentFrame?": "string",
"type?": "string",
"groupMin?": "number",
"groupMax?": "number",
"groupByCareTeam?": "boolean",
"displayType?": "string",
"analyticsFrameGroupingCategory?": [
{
"category": "example string",
"keys": [
"example string"
]
}
],
"truncationLength?": "number",
"showEllipsis?": "boolean",
"orderedLabels?": [
"example string"
]
}Create AnalyticsFrames
Method: POST
https://api.tellescope.com/v1/analytics-frames
Creates new AnalyticsFrames
{
"create": [
{
"title?": "string",
"query": [
[
{
"resource": "string",
"filter": {
"activeSince": "Date",
"gender": "string",
"fields": [
{
"key": "example string",
"value": "example string",
"range": {
"from": "2024-11-21T02:07:40.319Z",
"to": "2024-11-21T02:07:40.319Z"
},
"operator": "example string"
}
],
"Submitted Forms": {
"qualifier": "string",
"formIds": [
"60398b0231a295e64f084fd9"
],
"formResponseCondition": [
[
{ },
{ "key": string }
]
]
},
"assignedTo": {
"qualifier": "string",
"userIds": [
"60398b0231a295e64f084fd9"
]
},
"born": {
"from": "Date",
"to": "Date"
},
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
},
"info": [
[
{
"method": "string",
"parameters": { }
},
{
"method": "string",
"parameters": {
"field": "string"
}
}
]
],
"grouping": {
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"templateIds": [
"60398b0231a295e64f084fd9"
],
"starts": {
"from": "Date",
"to": "Date"
},
"wasSelfScheduled": "boolean",
"wasCancelled": "boolean",
"wasCompleted": "boolean",
"wasNoShowed": "boolean",
"wasRescheduled": "boolean",
"userIds": [
"60398b0231a295e64f084fd9"
],
"scheduledBy": "string"
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Type": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean",
"Scheduled By": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"formIds": [
"60398b0231a295e64f084fd9"
],
"formResponseCondition": [
[
{ },
{ "key": string }
]
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Public Identifier": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Cost": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"closeReasons": [
"example string"
],
"titles": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Owner": "boolean",
"Outcome": "boolean",
"Title": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
},
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"direction": "string",
"messages": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Score": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"names": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
}
]
],
"createdRange?": {
"from": "Date",
"to": "Date"
},
"updatedRange?": {
"from": "Date",
"to": "Date"
},
"parentFrame?": "string",
"type?": "string",
"groupMin?": "number",
"groupMax?": "number",
"groupByCareTeam?": "boolean",
"displayType?": "string",
"analyticsFrameGroupingCategory?": [
{
"category": "example string",
"keys": [
"example string"
]
}
],
"truncationLength?": "number",
"showEllipsis?": "boolean",
"orderedLabels?": [
"example string"
]
}
]
}Update AnalyticsFrame
Method: PATCH
https://api.tellescope.com/v1/analytics-frame/:id
Updates AnalyticsFrame fields
{
"updates": {
"title?": "string",
"query?": [
[
{
"resource": "string",
"filter": {
"activeSince": "Date",
"gender": "string",
"fields": [
{
"key": "example string",
"value": "example string",
"range": {
"from": "2024-11-21T02:07:40.319Z",
"to": "2024-11-21T02:07:40.319Z"
},
"operator": "example string"
}
],
"Submitted Forms": {
"qualifier": "string",
"formIds": [
"60398b0231a295e64f084fd9"
],
"formResponseCondition": [
[
{ },
{ "key": string }
]
]
},
"assignedTo": {
"qualifier": "string",
"userIds": [
"60398b0231a295e64f084fd9"
]
},
"born": {
"from": "Date",
"to": "Date"
},
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
},
"info": [
[
{
"method": "string",
"parameters": { }
},
{
"method": "string",
"parameters": {
"field": "string"
}
}
]
],
"grouping": {
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"templateIds": [
"60398b0231a295e64f084fd9"
],
"starts": {
"from": "Date",
"to": "Date"
},
"wasSelfScheduled": "boolean",
"wasCancelled": "boolean",
"wasCompleted": "boolean",
"wasNoShowed": "boolean",
"wasRescheduled": "boolean",
"userIds": [
"60398b0231a295e64f084fd9"
],
"scheduledBy": "string"
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Type": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean",
"Scheduled By": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"formIds": [
"60398b0231a295e64f084fd9"
],
"formResponseCondition": [
[
{ },
{ "key": string }
]
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Public Identifier": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Cost": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"closeReasons": [
"example string"
],
"titles": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Owner": "boolean",
"Outcome": "boolean",
"Title": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
},
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"direction": "string",
"messages": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Score": "boolean",
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
},
{
"resource": "string",
"filter": {
"names": [
"example string"
]
},
"info": [
[
{
"method": "string",
"parameters": { }
}
]
],
"grouping": {
"Enduser": "boolean",
"Gender": "boolean",
"Assigned To": "boolean",
"Field": "string",
"Tags": "boolean",
"Age": "boolean",
"State": "boolean",
"Phone": "boolean"
},
"range": {
"interval": "string",
"key": "string"
}
}
]
],
"createdRange?": {
"from": "Date",
"to": "Date"
},
"updatedRange?": {
"from": "Date",
"to": "Date"
},
"parentFrame?": "string",
"type?": "string",
"groupMin?": "number",
"groupMax?": "number",
"groupByCareTeam?": "boolean",
"displayType?": "string",
"analyticsFrameGroupingCategory?": [
{
"category": "example string",
"keys": [
"example string"
]
}
],
"truncationLength?": "number",
"showEllipsis?": "boolean",
"orderedLabels?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get AnalyticsFrame
Method: GET
https://api.tellescope.com/v1/analytics-frame/:id
Get an AnalyticsFrame
{
"filter?": {}
}Get AnalyticsFrames
Method: GET
https://api.tellescope.com/v1/analytics-frames
Get a page of AnalyticsFrames
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete AnalyticsFrame
Method: DELETE
https://api.tellescope.com/v1/analytics-frame/:id
Delete one AnalyticsFrame
Authentication info onlyApiKeys
Generate ApiKey
Method: POST
https://api.tellescope.com/v1/api-key
Generates and returns a new ApiKey. The returned key is not stored in Tellescope and cannot be retrieved later.
Authentication info onlyGet ApiKey
Method: GET
https://api.tellescope.com/v1/api-key/:id
Get an ApiKey
{
"filter?": {}
}Get ApiKeys
Method: GET
https://api.tellescope.com/v1/api-keys
Get a page of ApiKeys
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete ApiKey
Method: DELETE
https://api.tellescope.com/v1/api-key/:id
Delete one ApiKey
Authentication info onlyAppointmentBookingPages
Constraints
- title must be unique across AppointmentBookingPages
Validate Access Token (Public)
Method: GET
https://api.tellescope.com/v1/appointment-booking-pages/validate-access-token
Validates an appointment booking token
{
"token": "string",
"bookingPageId?": "string"
}Generate Access Token
Method: POST
https://api.tellescope.com/v1/appointment-booking-pages/generate-access-token
Generates a 1-time access token for booking an appointment
{
"expiresAt": "Date",
"bookingPageId?": "string"
}Create AppointmentBookingPage
Method: POST
https://api.tellescope.com/v1/appointment-booking-page
Creates a new AppointmentBookingPage
{
"title": "string",
"calendarEventTemplateIds": [
"60398b0231a295e64f084fd9"
],
"locationIds": [
"60398b0231a295e64f084fd9"
],
"terms?": [
{
"link": "example string",
"title": "example string"
}
],
"endDate?": "Date",
"startDate?": "Date",
"backgroundColor?": "string",
"primaryColor?": "string",
"secondaryColor?": "string",
"intakeTitle?": "string",
"intakeDescription?": "string",
"thankYouRedirectURL?": "string",
"thankYouTitle?": "string",
"thankYouDescription?": "string",
"thankYouHeaderImageURL?": "string",
"thankYouMainImageURL?": "string",
"ga4measurementId?": "string",
"hiddenFromPortal?": "boolean",
"hoursBeforeBookingAllowed?": "number",
"limitedToCareTeam?": "boolean",
"limitedByState?": "boolean",
"limitedByTagsPortal?": [
"example string"
],
"topLogo?": "string",
"requireLocationSelection?": "boolean",
"fontFace?": "string",
"fontFamily?": "string",
"fontURL?": "string",
"collectReason?": "string",
"restrictionsByTemplate?": [
{
"templateId": "60398b0231a295e64f084fd9",
"restrictions": {
"careTeam": true,
"state": true,
"hoursBefore": -10000000000000,
"hoursAfter": -10000000000000,
"tagsPortal": [
"example string"
]
}
}
],
"publicMulti?": "boolean",
"publicUserTags?": [
"example string"
],
"publicUserFilterTags?": [
"example string"
],
"appointmentSlotsMaxHeight?": "number"
}Create AppointmentBookingPages
Method: POST
https://api.tellescope.com/v1/appointment-booking-pages
Creates new AppointmentBookingPages
{
"create": [
{
"title": "string",
"calendarEventTemplateIds": [
"60398b0231a295e64f084fd9"
],
"locationIds": [
"60398b0231a295e64f084fd9"
],
"terms?": [
{
"link": "example string",
"title": "example string"
}
],
"endDate?": "Date",
"startDate?": "Date",
"backgroundColor?": "string",
"primaryColor?": "string",
"secondaryColor?": "string",
"intakeTitle?": "string",
"intakeDescription?": "string",
"thankYouRedirectURL?": "string",
"thankYouTitle?": "string",
"thankYouDescription?": "string",
"thankYouHeaderImageURL?": "string",
"thankYouMainImageURL?": "string",
"ga4measurementId?": "string",
"hiddenFromPortal?": "boolean",
"hoursBeforeBookingAllowed?": "number",
"limitedToCareTeam?": "boolean",
"limitedByState?": "boolean",
"limitedByTagsPortal?": [
"example string"
],
"topLogo?": "string",
"requireLocationSelection?": "boolean",
"fontFace?": "string",
"fontFamily?": "string",
"fontURL?": "string",
"collectReason?": "string",
"restrictionsByTemplate?": [
{
"templateId": "60398b0231a295e64f084fd9",
"restrictions": {
"careTeam": true,
"state": true,
"hoursBefore": -10000000000000,
"hoursAfter": -10000000000000,
"tagsPortal": [
"example string"
]
}
}
],
"publicMulti?": "boolean",
"publicUserTags?": [
"example string"
],
"publicUserFilterTags?": [
"example string"
],
"appointmentSlotsMaxHeight?": "number"
}
]
}Update AppointmentBookingPage
Method: PATCH
https://api.tellescope.com/v1/appointment-booking-page/:id
Updates AppointmentBookingPage fields
{
"updates": {
"title?": "string",
"calendarEventTemplateIds?": [
"60398b0231a295e64f084fd9"
],
"locationIds?": [
"60398b0231a295e64f084fd9"
],
"terms?": [
{
"link": "example string",
"title": "example string"
}
],
"endDate?": "Date",
"startDate?": "Date",
"backgroundColor?": "string",
"primaryColor?": "string",
"secondaryColor?": "string",
"intakeTitle?": "string",
"intakeDescription?": "string",
"thankYouRedirectURL?": "string",
"thankYouTitle?": "string",
"thankYouDescription?": "string",
"thankYouHeaderImageURL?": "string",
"thankYouMainImageURL?": "string",
"ga4measurementId?": "string",
"hiddenFromPortal?": "boolean",
"hoursBeforeBookingAllowed?": "number",
"limitedToCareTeam?": "boolean",
"limitedByState?": "boolean",
"limitedByTagsPortal?": [
"example string"
],
"topLogo?": "string",
"requireLocationSelection?": "boolean",
"fontFace?": "string",
"fontFamily?": "string",
"fontURL?": "string",
"collectReason?": "string",
"restrictionsByTemplate?": [
{
"templateId": "60398b0231a295e64f084fd9",
"restrictions": {
"careTeam": true,
"state": true,
"hoursBefore": -10000000000000,
"hoursAfter": -10000000000000,
"tagsPortal": [
"example string"
]
}
}
],
"publicMulti?": "boolean",
"publicUserTags?": [
"example string"
],
"publicUserFilterTags?": [
"example string"
],
"appointmentSlotsMaxHeight?": "number"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get AppointmentBookingPage
Method: GET
https://api.tellescope.com/v1/appointment-booking-page/:id
Get an AppointmentBookingPage
{
"filter?": {}
}Get AppointmentBookingPages
Method: GET
https://api.tellescope.com/v1/appointment-booking-pages
Get a page of AppointmentBookingPages
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete AppointmentBookingPage
Method: DELETE
https://api.tellescope.com/v1/appointment-booking-page/:id
Delete one AppointmentBookingPage
Authentication info onlyAppointmentLocations
Constraints
- title must be unique across AppointmentLocations
Create AppointmentLocation
Method: POST
https://api.tellescope.com/v1/appointment-location
Creates a new AppointmentLocation
{
"title": "string",
"address?": "string",
"city?": "string",
"zipCode?": "string",
"phone?": "string",
"state?": "string",
"timezone?": "string",
"canvasLocationId?": "string",
"healthieContactType?": "string",
"healthieLocationId?": "string",
"healthieUseZoom?": "boolean",
"instructions?": "string",
"tags?": [
"example string"
]
}Create AppointmentLocations
Method: POST
https://api.tellescope.com/v1/appointment-locations
Creates new AppointmentLocations
{
"create": [
{
"title": "string",
"address?": "string",
"city?": "string",
"zipCode?": "string",
"phone?": "string",
"state?": "string",
"timezone?": "string",
"canvasLocationId?": "string",
"healthieContactType?": "string",
"healthieLocationId?": "string",
"healthieUseZoom?": "boolean",
"instructions?": "string",
"tags?": [
"example string"
]
}
]
}Update AppointmentLocation
Method: PATCH
https://api.tellescope.com/v1/appointment-location/:id
Updates AppointmentLocation fields
{
"updates": {
"title?": "string",
"address?": "string",
"city?": "string",
"zipCode?": "string",
"phone?": "string",
"state?": "string",
"timezone?": "string",
"canvasLocationId?": "string",
"healthieContactType?": "string",
"healthieLocationId?": "string",
"healthieUseZoom?": "boolean",
"instructions?": "string",
"tags?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get AppointmentLocation
Method: GET
https://api.tellescope.com/v1/appointment-location/:id
Get an AppointmentLocation
{
"filter?": {}
}Get AppointmentLocations
Method: GET
https://api.tellescope.com/v1/appointment-locations
Get a page of AppointmentLocations
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete AppointmentLocation
Method: DELETE
https://api.tellescope.com/v1/appointment-location/:id
Delete one AppointmentLocation
Authentication info onlyAutomatedActions
Create AutomatedAction
Method: POST
https://api.tellescope.com/v1/automated-action
Creates a new AutomatedAction
{
"cancelConditions?": [
{
"type": "string",
"info": {
"automationStepId": "string"
}
}
],
"automationStepId": "string",
"enduserId": "string",
"journeyId": "string",
"event": [
[
{
"type": "string",
"info": {
"automationStepId": "string"
}
},
{
"type": "string",
"info": {
"automationStepId": "string"
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"delayInMS": "number",
"delay": "number",
"unit": "string",
"cancelConditions": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"officeHoursOnly": "boolean",
"formCondition": {
"formId": "string",
"formFieldId": "string",
"before": "boolean"
},
"fieldCondition": {
"field": "string",
"before": "boolean"
},
"eventCondition": {
"before": "boolean"
}
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"delayInMS": "number",
"delay": "number",
"unit": "string",
"cancelConditions": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"officeHoursOnly": "boolean"
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"delayInMS": "number",
"delay": "number",
"unit": "string",
"cancelConditions": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"officeHoursOnly": "boolean"
}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"closedForReason": "string"
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"triggerId": "string"
}
}
]
],
"action": [
[
{
"type": "string",
"info": {
"status": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"fromEmailOverride": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"templateId": "string",
"forAssigned": "boolean",
"roles": [
"example string"
],
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"formId": "string",
"channel": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"managedContentRecordIds": [
"60398b0231a295e64f084fd9"
]
},
"continueOnError": "boolean"
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"description": "string",
"assignmentStrategy": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {
"qualifier": "string",
"values": [
"example string"
]
}
},
{
"type": "string",
"info": {
"queueId": "string",
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"closeReasons": [
"example string"
],
"restrictByState": "boolean",
"restrictByCareTeam": "boolean",
"defaultAssignee": "string",
"forCarePlan": "boolean",
"hiddenFromTickets": "boolean",
"htmlDescription": "string",
"actions": [
{
"type": "Complete Form",
"info": {
"formId": "60398b0231a295e64f084fd9",
"formResponseId": "60398b0231a295e64f084fd9"
},
"completedAt": "2024-11-21T02:07:40.305Z",
"optional": true
}
],
"dueDateOffsetInMS": "number",
"skipDaysOfWeekForDueDate": [
-10000000000000
],
"closeOnFinishedActions": "boolean",
"requireConfirmation": "boolean",
"reminders": [
{
"msBeforeDueDate": -10000000000000,
"didRemind": true,
"queueId": "60398b0231a295e64f084fd9"
}
],
"priority": "number",
"preserveContext": "boolean",
"tags": [
"example string"
],
"contextFormIds": [
"60398b0231a295e64f084fd9"
],
"contextEnduserFields": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"message": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"fields": [
{
"name": "example string",
"type": "example string",
"value": "example string",
"increment": -10000000000000
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"campaignId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"eventName": "string",
"description": "string",
"dataFieldsMapping": [
{
"iterable": "example string",
"tellescope": "example string"
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"defaultSenderId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"htmlDescription": "string",
"hideRemainingTicketsProgress": "boolean",
"highlightedEnduserFields": [
"example string"
],
"closeAutomaticallyByTicket": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"type": "string",
"serviceId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"lines": [
{
"quantity": 0,
"sku": "example string"
}
],
"shipping": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"courseId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"identifier": "string",
"includeCareTeam": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyIds": [
"60398b0231a295e64f084fd9"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string",
"otherTypes": [
"example string"
]
}
}
]
],
"status": "string",
"processAfter": "number"
}Create AutomatedActions
Method: POST
https://api.tellescope.com/v1/automated-actions
Creates new AutomatedActions
{
"create": [
{
"cancelConditions?": [
{
"type": "string",
"info": {
"automationStepId": "string"
}
}
],
"automationStepId": "string",
"enduserId": "string",
"journeyId": "string",
"event": [
[
{
"type": "string",
"info": {
"automationStepId": "string"
}
},
{
"type": "string",
"info": {
"automationStepId": "string"
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"delayInMS": "number",
"delay": "number",
"unit": "string",
"cancelConditions": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"officeHoursOnly": "boolean",
"formCondition": {
"formId": "string",
"formFieldId": "string",
"before": "boolean"
},
"fieldCondition": {
"field": "string",
"before": "boolean"
},
"eventCondition": {
"before": "boolean"
}
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"delayInMS": "number",
"delay": "number",
"unit": "string",
"cancelConditions": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"officeHoursOnly": "boolean"
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"delayInMS": "number",
"delay": "number",
"unit": "string",
"cancelConditions": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"officeHoursOnly": "boolean"
}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"closedForReason": "string"
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"triggerId": "string"
}
}
]
],
"action": [
[
{
"type": "string",
"info": {
"status": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"fromEmailOverride": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"templateId": "string",
"forAssigned": "boolean",
"roles": [
"example string"
],
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"formId": "string",
"channel": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"managedContentRecordIds": [
"60398b0231a295e64f084fd9"
]
},
"continueOnError": "boolean"
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"description": "string",
"assignmentStrategy": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {
"qualifier": "string",
"values": [
"example string"
]
}
},
{
"type": "string",
"info": {
"queueId": "string",
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"closeReasons": [
"example string"
],
"restrictByState": "boolean",
"restrictByCareTeam": "boolean",
"defaultAssignee": "string",
"forCarePlan": "boolean",
"hiddenFromTickets": "boolean",
"htmlDescription": "string",
"actions": [
{
"type": "Complete Form",
"info": {
"formId": "60398b0231a295e64f084fd9",
"formResponseId": "60398b0231a295e64f084fd9"
},
"completedAt": "2024-11-21T02:07:40.305Z",
"optional": true
}
],
"dueDateOffsetInMS": "number",
"skipDaysOfWeekForDueDate": [
-10000000000000
],
"closeOnFinishedActions": "boolean",
"requireConfirmation": "boolean",
"reminders": [
{
"msBeforeDueDate": -10000000000000,
"didRemind": true,
"queueId": "60398b0231a295e64f084fd9"
}
],
"priority": "number",
"preserveContext": "boolean",
"tags": [
"example string"
],
"contextFormIds": [
"60398b0231a295e64f084fd9"
],
"contextEnduserFields": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"message": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"fields": [
{
"name": "example string",
"type": "example string",
"value": "example string",
"increment": -10000000000000
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"campaignId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"eventName": "string",
"description": "string",
"dataFieldsMapping": [
{
"iterable": "example string",
"tellescope": "example string"
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"defaultSenderId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"htmlDescription": "string",
"hideRemainingTicketsProgress": "boolean",
"highlightedEnduserFields": [
"example string"
],
"closeAutomaticallyByTicket": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"type": "string",
"serviceId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"lines": [
{
"quantity": 0,
"sku": "example string"
}
],
"shipping": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"courseId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"identifier": "string",
"includeCareTeam": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyIds": [
"60398b0231a295e64f084fd9"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string",
"otherTypes": [
"example string"
]
}
}
]
],
"status": "string",
"processAfter": "number"
}
]
}Update AutomatedAction
Method: PATCH
https://api.tellescope.com/v1/automated-action/:id
Updates AutomatedAction fields
{
"updates": {
"cancelConditions?": [
{
"type": "string",
"info": {
"automationStepId": "string"
}
}
],
"automationStepId?": "string",
"enduserId?": "string",
"journeyId?": "string",
"event?": [
[
{
"type": "string",
"info": {
"automationStepId": "string"
}
},
{
"type": "string",
"info": {
"automationStepId": "string"
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"delayInMS": "number",
"delay": "number",
"unit": "string",
"cancelConditions": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"officeHoursOnly": "boolean",
"formCondition": {
"formId": "string",
"formFieldId": "string",
"before": "boolean"
},
"fieldCondition": {
"field": "string",
"before": "boolean"
},
"eventCondition": {
"before": "boolean"
}
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"delayInMS": "number",
"delay": "number",
"unit": "string",
"cancelConditions": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"officeHoursOnly": "boolean"
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"delayInMS": "number",
"delay": "number",
"unit": "string",
"cancelConditions": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"officeHoursOnly": "boolean"
}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"closedForReason": "string"
}
},
{
"type": "string",
"info": {
"automationStepId": "string",
"triggerId": "string"
}
}
]
],
"action?": [
[
{
"type": "string",
"info": {
"status": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"fromEmailOverride": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"templateId": "string",
"forAssigned": "boolean",
"roles": [
"example string"
],
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"formId": "string",
"channel": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"managedContentRecordIds": [
"60398b0231a295e64f084fd9"
]
},
"continueOnError": "boolean"
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"description": "string",
"assignmentStrategy": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {
"qualifier": "string",
"values": [
"example string"
]
}
},
{
"type": "string",
"info": {
"queueId": "string",
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"closeReasons": [
"example string"
],
"restrictByState": "boolean",
"restrictByCareTeam": "boolean",
"defaultAssignee": "string",
"forCarePlan": "boolean",
"hiddenFromTickets": "boolean",
"htmlDescription": "string",
"actions": [
{
"type": "Complete Form",
"info": {
"formId": "60398b0231a295e64f084fd9",
"formResponseId": "60398b0231a295e64f084fd9"
},
"completedAt": "2024-11-21T02:07:40.305Z",
"optional": true
}
],
"dueDateOffsetInMS": "number",
"skipDaysOfWeekForDueDate": [
-10000000000000
],
"closeOnFinishedActions": "boolean",
"requireConfirmation": "boolean",
"reminders": [
{
"msBeforeDueDate": -10000000000000,
"didRemind": true,
"queueId": "60398b0231a295e64f084fd9"
}
],
"priority": "number",
"preserveContext": "boolean",
"tags": [
"example string"
],
"contextFormIds": [
"60398b0231a295e64f084fd9"
],
"contextEnduserFields": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"message": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"fields": [
{
"name": "example string",
"type": "example string",
"value": "example string",
"increment": -10000000000000
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"campaignId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"eventName": "string",
"description": "string",
"dataFieldsMapping": [
{
"iterable": "example string",
"tellescope": "example string"
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"defaultSenderId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"htmlDescription": "string",
"hideRemainingTicketsProgress": "boolean",
"highlightedEnduserFields": [
"example string"
],
"closeAutomaticallyByTicket": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"type": "string",
"serviceId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"lines": [
{
"quantity": 0,
"sku": "example string"
}
],
"shipping": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"courseId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"identifier": "string",
"includeCareTeam": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyIds": [
"60398b0231a295e64f084fd9"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string",
"otherTypes": [
"example string"
]
}
}
]
],
"status?": "string",
"processAfter?": "number"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get AutomatedAction
Method: GET
https://api.tellescope.com/v1/automated-action/:id
Get an AutomatedAction
{
"filter?": {}
}Get AutomatedActions
Method: GET
https://api.tellescope.com/v1/automated-actions
Get a page of AutomatedActions
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete AutomatedAction
Method: DELETE
https://api.tellescope.com/v1/automated-action/:id
Delete one AutomatedAction
Authentication info onlyAutomationSteps
Constraints
- Event, action, and conditions cannot all be shared by an existing event automation (no duplicates)
Create AutomationStep
Method: POST
https://api.tellescope.com/v1/automation-step
Creates a new AutomationStep
{
"journeyId": "string",
"events": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"action": [
[
{
"type": "string",
"info": {
"status": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"fromEmailOverride": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"templateId": "string",
"forAssigned": "boolean",
"roles": [
"example string"
],
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"formId": "string",
"channel": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"managedContentRecordIds": [
"60398b0231a295e64f084fd9"
]
},
"continueOnError": "boolean"
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"description": "string",
"assignmentStrategy": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {
"qualifier": "string",
"values": [
"example string"
]
}
},
{
"type": "string",
"info": {
"queueId": "string",
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"closeReasons": [
"example string"
],
"restrictByState": "boolean",
"restrictByCareTeam": "boolean",
"defaultAssignee": "string",
"forCarePlan": "boolean",
"hiddenFromTickets": "boolean",
"htmlDescription": "string",
"actions": [
{
"type": "Complete Form",
"info": {
"formId": "60398b0231a295e64f084fd9",
"formResponseId": "60398b0231a295e64f084fd9"
},
"completedAt": "2024-11-21T02:07:40.303Z",
"optional": true
}
],
"dueDateOffsetInMS": "number",
"skipDaysOfWeekForDueDate": [
-10000000000000
],
"closeOnFinishedActions": "boolean",
"requireConfirmation": "boolean",
"reminders": [
{
"msBeforeDueDate": -10000000000000,
"didRemind": true,
"queueId": "60398b0231a295e64f084fd9"
}
],
"priority": "number",
"preserveContext": "boolean",
"tags": [
"example string"
],
"contextFormIds": [
"60398b0231a295e64f084fd9"
],
"contextEnduserFields": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"message": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"fields": [
{
"name": "example string",
"type": "example string",
"value": "example string",
"increment": -10000000000000
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"campaignId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"eventName": "string",
"description": "string",
"dataFieldsMapping": [
{
"iterable": "example string",
"tellescope": "example string"
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"defaultSenderId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"htmlDescription": "string",
"hideRemainingTicketsProgress": "boolean",
"highlightedEnduserFields": [
"example string"
],
"closeAutomaticallyByTicket": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"type": "string",
"serviceId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"lines": [
{
"quantity": 0,
"sku": "example string"
}
],
"shipping": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"courseId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"identifier": "string",
"includeCareTeam": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyIds": [
"60398b0231a295e64f084fd9"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string",
"otherTypes": [
"example string"
]
}
}
]
],
"conditions?": [
{
"type": "atJourneyState",
"info": {
"state": "example string",
"journeyId": "60398b0231a295e64f084fd9"
}
}
],
"flowchartUI?": {
"x": "number",
"y": "number"
},
"continueOnError?": "boolean",
"enduserConditions?": { },
"tags?": [
"example string"
]
}Create AutomationSteps
Method: POST
https://api.tellescope.com/v1/automation-steps
Creates new AutomationSteps
{
"create": [
{
"journeyId": "string",
"events": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"action": [
[
{
"type": "string",
"info": {
"status": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"fromEmailOverride": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"templateId": "string",
"forAssigned": "boolean",
"roles": [
"example string"
],
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"formId": "string",
"channel": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"managedContentRecordIds": [
"60398b0231a295e64f084fd9"
]
},
"continueOnError": "boolean"
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"description": "string",
"assignmentStrategy": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {
"qualifier": "string",
"values": [
"example string"
]
}
},
{
"type": "string",
"info": {
"queueId": "string",
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"closeReasons": [
"example string"
],
"restrictByState": "boolean",
"restrictByCareTeam": "boolean",
"defaultAssignee": "string",
"forCarePlan": "boolean",
"hiddenFromTickets": "boolean",
"htmlDescription": "string",
"actions": [
{
"type": "Complete Form",
"info": {
"formId": "60398b0231a295e64f084fd9",
"formResponseId": "60398b0231a295e64f084fd9"
},
"completedAt": "2024-11-21T02:07:40.303Z",
"optional": true
}
],
"dueDateOffsetInMS": "number",
"skipDaysOfWeekForDueDate": [
-10000000000000
],
"closeOnFinishedActions": "boolean",
"requireConfirmation": "boolean",
"reminders": [
{
"msBeforeDueDate": -10000000000000,
"didRemind": true,
"queueId": "60398b0231a295e64f084fd9"
}
],
"priority": "number",
"preserveContext": "boolean",
"tags": [
"example string"
],
"contextFormIds": [
"60398b0231a295e64f084fd9"
],
"contextEnduserFields": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"message": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"fields": [
{
"name": "example string",
"type": "example string",
"value": "example string",
"increment": -10000000000000
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"campaignId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"eventName": "string",
"description": "string",
"dataFieldsMapping": [
{
"iterable": "example string",
"tellescope": "example string"
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"defaultSenderId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"htmlDescription": "string",
"hideRemainingTicketsProgress": "boolean",
"highlightedEnduserFields": [
"example string"
],
"closeAutomaticallyByTicket": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"type": "string",
"serviceId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"lines": [
{
"quantity": 0,
"sku": "example string"
}
],
"shipping": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"courseId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"identifier": "string",
"includeCareTeam": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyIds": [
"60398b0231a295e64f084fd9"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string",
"otherTypes": [
"example string"
]
}
}
]
],
"conditions?": [
{
"type": "atJourneyState",
"info": {
"state": "example string",
"journeyId": "60398b0231a295e64f084fd9"
}
}
],
"flowchartUI?": {
"x": "number",
"y": "number"
},
"continueOnError?": "boolean",
"enduserConditions?": { },
"tags?": [
"example string"
]
}
]
}Update AutomationStep
Method: PATCH
https://api.tellescope.com/v1/automation-step/:id
Updates AutomationStep fields
{
"updates": {
"journeyId?": "string",
"events?": [
{
"type": "formResponse",
"info": {
"automationStepId": "60398b0231a295e64f084fd9"
}
}
],
"action?": [
[
{
"type": "string",
"info": {
"status": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"fromEmailOverride": "string"
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"templateId": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"templateId": "string",
"forAssigned": "boolean",
"roles": [
"example string"
],
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"senderId": "string",
"formId": "string",
"channel": "string",
"assignment": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
]
},
"continueOnError": "boolean"
},
{
"type": "string",
"info": {
"managedContentRecordIds": [
"60398b0231a295e64f084fd9"
]
},
"continueOnError": "boolean"
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"description": "string",
"assignmentStrategy": [
[
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {
"qualifier": "string",
"values": [
"example string"
]
}
},
{
"type": "string",
"info": {
"queueId": "string",
"tags": {
"qualifier": "string",
"values": [
"example string"
]
}
}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
},
{
"type": "string",
"info": {}
}
]
],
"closeReasons": [
"example string"
],
"restrictByState": "boolean",
"restrictByCareTeam": "boolean",
"defaultAssignee": "string",
"forCarePlan": "boolean",
"hiddenFromTickets": "boolean",
"htmlDescription": "string",
"actions": [
{
"type": "Complete Form",
"info": {
"formId": "60398b0231a295e64f084fd9",
"formResponseId": "60398b0231a295e64f084fd9"
},
"completedAt": "2024-11-21T02:07:40.303Z",
"optional": true
}
],
"dueDateOffsetInMS": "number",
"skipDaysOfWeekForDueDate": [
-10000000000000
],
"closeOnFinishedActions": "boolean",
"requireConfirmation": "boolean",
"reminders": [
{
"msBeforeDueDate": -10000000000000,
"didRemind": true,
"queueId": "60398b0231a295e64f084fd9"
}
],
"priority": "number",
"preserveContext": "boolean",
"tags": [
"example string"
],
"contextFormIds": [
"60398b0231a295e64f084fd9"
],
"contextEnduserFields": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"message": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"fields": [
{
"name": "example string",
"type": "example string",
"value": "example string",
"increment": -10000000000000
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"campaignId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"eventName": "string",
"description": "string",
"dataFieldsMapping": [
{
"iterable": "example string",
"tellescope": "example string"
}
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"defaultSenderId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"htmlDescription": "string",
"hideRemainingTicketsProgress": "boolean",
"highlightedEnduserFields": [
"example string"
],
"closeAutomaticallyByTicket": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"title": "string",
"type": "string",
"serviceId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"lines": [
{
"quantity": 0,
"sku": "example string"
}
],
"shipping": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"courseId": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"templateId": "string",
"identifier": "string",
"includeCareTeam": "boolean"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"journeyIds": [
"60398b0231a295e64f084fd9"
]
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string"
}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {}
},
{
"continueOnError": "boolean",
"type": "string",
"info": {
"type": "string",
"otherTypes": [
"example string"
]
}
}
]
],
"conditions?": [
{
"type": "atJourneyState",
"info": {
"state": "example string",
"journeyId": "60398b0231a295e64f084fd9"
}
}
],
"flowchartUI?": {
"x": "number",
"y": "number"
},
"continueOnError?": "boolean",
"enduserConditions?": { },
"tags?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get AutomationStep
Method: GET
https://api.tellescope.com/v1/automation-step/:id
Get an AutomationStep
{
"filter?": {}
}Get AutomationSteps
Method: GET
https://api.tellescope.com/v1/automation-steps
Get a page of AutomationSteps
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete AutomationStep
Method: DELETE
https://api.tellescope.com/v1/automation-step/:id
Delete one AutomationStep
Authentication info onlyAutomationTriggers
Trigger Event (Admin Only)
Method: POST
https://api.tellescope.com/v1/automation-triggers/trigger-events
Triggers a list of events for endusers
{
"triggers": [
{
"automationTriggerId": "60398b0231a295e64f084fd9",
"enduserId": "60398b0231a295e64f084fd9",
"journeyContext": { }
}
]
}Create AutomationTrigger
Method: POST
https://api.tellescope.com/v1/automation-trigger
Creates a new AutomationTrigger
{
"title": "string",
"event": [
[
{
"type": "string",
"info": {
"formId": "string",
"publicIdentifier": "string",
"submitterType": "string",
"hasExpiredEvent": "boolean"
},
"conditions": [
[
{ },
{ "key": string }
]
]
},
{
"type": "string",
"info": {
"formId": "string",
"intervalInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"field": "string",
"value": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"intervalInMS": "number",
"templateIds": [
"example string"
],
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": {
"noCareTeam": "boolean",
"destinations": [
"example string"
],
"channels": [
"example string"
],
"keywords": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"minutes": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"intervalInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"minutes": "number",
"units": [
"example string"
],
"comparison": [
[
{
"type": "string",
"value": "number"
},
{
"type": "string",
"value": "number"
},
{
"type": "string",
"value": {
"lower": "number",
"upper": "number"
}
}
]
],
"periodInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"configurationIds": [
"60398b0231a295e64f084fd9"
],
"classifications": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"templateIds": [
"60398b0231a295e64f084fd9"
],
"replyKeywords": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"source": "string",
"status": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"inputs": [
"example string"
],
"phoneNumbers": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"inputs": [
"example string"
],
"phoneNumbers": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"partialFrequency": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"reason": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"groupId": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"groupId": "string",
"intervalInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"healthieFormIds": [
"example string"
]
},
"conditions": { }
}
]
],
"action": [
[
{
"type": "string",
"info": {
"journeyId": "string",
"doNotRestart": "boolean"
}
},
{
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"type": "string",
"info": { }
},
{
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"type": "string",
"info": {
"tags": {
"qualifier": "string",
"values": [
"example string"
]
},
"limitToOneUser": "boolean"
}
},
{
"type": "string",
"info": {
"fields": [
{
"name": "example string",
"type": "example string",
"value": "example string",
"increment": -10000000000000
}
]
}
},
{
"type": "string",
"info": { }
},
{
"type": "string",
"info": { }
},
{
"type": "string",
"info": {
"packageId": "string"
}
}
]
],
"status": "string",
"enduserCondition?": [
[
{ },
{ "key": string }
]
],
"journeyId?": "string",
"oncePerEnduser?": "boolean",
"triggerNextAt?": "Date"
}Create AutomationTriggers
Method: POST
https://api.tellescope.com/v1/automation-triggers
Creates new AutomationTriggers
{
"create": [
{
"title": "string",
"event": [
[
{
"type": "string",
"info": {
"formId": "string",
"publicIdentifier": "string",
"submitterType": "string",
"hasExpiredEvent": "boolean"
},
"conditions": [
[
{ },
{ "key": string }
]
]
},
{
"type": "string",
"info": {
"formId": "string",
"intervalInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"field": "string",
"value": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"intervalInMS": "number",
"templateIds": [
"example string"
],
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": {
"noCareTeam": "boolean",
"destinations": [
"example string"
],
"channels": [
"example string"
],
"keywords": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"minutes": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"intervalInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"minutes": "number",
"units": [
"example string"
],
"comparison": [
[
{
"type": "string",
"value": "number"
},
{
"type": "string",
"value": "number"
},
{
"type": "string",
"value": {
"lower": "number",
"upper": "number"
}
}
]
],
"periodInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"configurationIds": [
"60398b0231a295e64f084fd9"
],
"classifications": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"templateIds": [
"60398b0231a295e64f084fd9"
],
"replyKeywords": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"source": "string",
"status": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"inputs": [
"example string"
],
"phoneNumbers": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"inputs": [
"example string"
],
"phoneNumbers": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"partialFrequency": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"reason": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"groupId": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"groupId": "string",
"intervalInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"healthieFormIds": [
"example string"
]
},
"conditions": { }
}
]
],
"action": [
[
{
"type": "string",
"info": {
"journeyId": "string",
"doNotRestart": "boolean"
}
},
{
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"type": "string",
"info": { }
},
{
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"type": "string",
"info": {
"tags": {
"qualifier": "string",
"values": [
"example string"
]
},
"limitToOneUser": "boolean"
}
},
{
"type": "string",
"info": {
"fields": [
{
"name": "example string",
"type": "example string",
"value": "example string",
"increment": -10000000000000
}
]
}
},
{
"type": "string",
"info": { }
},
{
"type": "string",
"info": { }
},
{
"type": "string",
"info": {
"packageId": "string"
}
}
]
],
"status": "string",
"enduserCondition?": [
[
{ },
{ "key": string }
]
],
"journeyId?": "string",
"oncePerEnduser?": "boolean",
"triggerNextAt?": "Date"
}
]
}Update AutomationTrigger
Method: PATCH
https://api.tellescope.com/v1/automation-trigger/:id
Updates AutomationTrigger fields
{
"updates": {
"title?": "string",
"event?": [
[
{
"type": "string",
"info": {
"formId": "string",
"publicIdentifier": "string",
"submitterType": "string",
"hasExpiredEvent": "boolean"
},
"conditions": [
[
{ },
{ "key": string }
]
]
},
{
"type": "string",
"info": {
"formId": "string",
"intervalInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"field": "string",
"value": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"intervalInMS": "number",
"templateIds": [
"example string"
],
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": { },
"conditions": { }
},
{
"type": "string",
"info": {
"noCareTeam": "boolean",
"destinations": [
"example string"
],
"channels": [
"example string"
],
"keywords": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"minutes": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"intervalInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"minutes": "number",
"units": [
"example string"
],
"comparison": [
[
{
"type": "string",
"value": "number"
},
{
"type": "string",
"value": "number"
},
{
"type": "string",
"value": {
"lower": "number",
"upper": "number"
}
}
]
],
"periodInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"configurationIds": [
"60398b0231a295e64f084fd9"
],
"classifications": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"templateIds": [
"60398b0231a295e64f084fd9"
],
"replyKeywords": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"source": "string",
"status": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"inputs": [
"example string"
],
"phoneNumbers": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"inputs": [
"example string"
],
"phoneNumbers": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
],
"partialFrequency": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"titles": [
"example string"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"reason": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"groupId": "string"
},
"conditions": { }
},
{
"type": "string",
"info": {
"groupId": "string",
"intervalInMS": "number"
},
"conditions": { }
},
{
"type": "string",
"info": {
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"templateIds": [
"60398b0231a295e64f084fd9"
]
},
"conditions": { }
},
{
"type": "string",
"info": {
"healthieFormIds": [
"example string"
]
},
"conditions": { }
}
]
],
"action?": [
[
{
"type": "string",
"info": {
"journeyId": "string",
"doNotRestart": "boolean"
}
},
{
"type": "string",
"info": {
"journeyId": "string"
}
},
{
"type": "string",
"info": { }
},
{
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"type": "string",
"info": {
"tags": [
"example string"
]
}
},
{
"type": "string",
"info": {
"tags": {
"qualifier": "string",
"values": [
"example string"
]
},
"limitToOneUser": "boolean"
}
},
{
"type": "string",
"info": {
"fields": [
{
"name": "example string",
"type": "example string",
"value": "example string",
"increment": -10000000000000
}
]
}
},
{
"type": "string",
"info": { }
},
{
"type": "string",
"info": { }
},
{
"type": "string",
"info": {
"packageId": "string"
}
}
]
],
"status?": "string",
"enduserCondition?": [
[
{ },
{ "key": string }
]
],
"journeyId?": "string",
"oncePerEnduser?": "boolean",
"triggerNextAt?": "Date"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get AutomationTrigger
Method: GET
https://api.tellescope.com/v1/automation-trigger/:id
Get an AutomationTrigger
{
"filter?": {}
}Get AutomationTriggers
Method: GET
https://api.tellescope.com/v1/automation-triggers
Get a page of AutomationTriggers
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete AutomationTrigger
Method: DELETE
https://api.tellescope.com/v1/automation-trigger/:id
Delete one AutomationTrigger
Authentication info onlyAvailabilityBlocks
Update order of availability blocks
Method: POST
https://api.tellescope.com/v1/update-order-of-availability-blocks
Returns a computed result for an analytics query
{
"indexUpdates": [
{
"id": "60398b0231a295e64f084fd9",
"index": 0
}
]
}Handle Autoreply (Admin Only)
Method: POST
https://api.tellescope.com/v1/handle-out-of-office-autoreply
Handles autoreply during out-of-office periods, throttled to one message per hour
{
"channel": "string",
"enduserId": "string",
"threadId?": "string",
"userId?": "string"
}Create AvailabilityBlock
Method: POST
https://api.tellescope.com/v1/availability-block
Creates a new AvailabilityBlock
{
"entity": "string",
"entityId": "string",
"index": "number",
"dayOfWeekStartingSundayIndexedByZero": "number",
"startTimeInMinutes": "number",
"endTimeInMinutes": "number",
"active?": {
"from": "Date",
"to": "Date"
}
}Create AvailabilityBlocks
Method: POST
https://api.tellescope.com/v1/availability-blocks
Creates new AvailabilityBlocks
{
"create": [
{
"entity": "string",
"entityId": "string",
"index": "number",
"dayOfWeekStartingSundayIndexedByZero": "number",
"startTimeInMinutes": "number",
"endTimeInMinutes": "number",
"active?": {
"from": "Date",
"to": "Date"
}
}
]
}Update AvailabilityBlock
Method: PATCH
https://api.tellescope.com/v1/availability-block/:id
Updates AvailabilityBlock fields
{
"updates": {
"entity?": "string",
"entityId?": "string",
"index?": "number",
"dayOfWeekStartingSundayIndexedByZero?": "number",
"startTimeInMinutes?": "number",
"endTimeInMinutes?": "number",
"active?": {
"from": "Date",
"to": "Date"
}
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get AvailabilityBlock
Method: GET
https://api.tellescope.com/v1/availability-block/:id
Get an AvailabilityBlock
{
"filter?": {}
}Get AvailabilityBlocks
Method: GET
https://api.tellescope.com/v1/availability-blocks
Get a page of AvailabilityBlocks
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete AvailabilityBlock
Method: DELETE
https://api.tellescope.com/v1/availability-block/:id
Delete one AvailabilityBlock
Authentication info onlyBackgroundErrors
Create BackgroundError
Method: POST
https://api.tellescope.com/v1/background-error
Creates a new BackgroundError
{
"title": "string",
"message": "string",
"acknowledgedAt?": "Date",
"journeyId?": "string",
"enduserId?": "string"
}Create BackgroundErrors
Method: POST
https://api.tellescope.com/v1/background-errors
Creates new BackgroundErrors
{
"create": [
{
"title": "string",
"message": "string",
"acknowledgedAt?": "Date",
"journeyId?": "string",
"enduserId?": "string"
}
]
}Update BackgroundError
Method: PATCH
https://api.tellescope.com/v1/background-error/:id
Updates BackgroundError fields
{
"updates": {
"title?": "string",
"message?": "string",
"acknowledgedAt?": "Date",
"journeyId?": "string",
"enduserId?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get BackgroundError
Method: GET
https://api.tellescope.com/v1/background-error/:id
Get an BackgroundError
{
"filter?": {}
}Get BackgroundErrors
Method: GET
https://api.tellescope.com/v1/background-errors
Get a page of BackgroundErrors
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete BackgroundError
Method: DELETE
https://api.tellescope.com/v1/background-error/:id
Delete one BackgroundError
Authentication info onlyBlockedPhones
Constraints
- phone must be unique across BlockedPhones
Create BlockedPhone
Method: POST
https://api.tellescope.com/v1/blocked-phone
Creates a new BlockedPhone
{
"phone": "string"
}Create BlockedPhones
Method: POST
https://api.tellescope.com/v1/blocked-phones
Creates new BlockedPhones
{
"create": [
{
"phone": "string"
}
]
}Update BlockedPhone
Method: PATCH
https://api.tellescope.com/v1/blocked-phone/:id
Updates BlockedPhone fields
{
"updates": {
"phone?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get BlockedPhone
Method: GET
https://api.tellescope.com/v1/blocked-phone/:id
Get an BlockedPhone
{
"filter?": {}
}Get BlockedPhones
Method: GET
https://api.tellescope.com/v1/blocked-phones
Get a page of BlockedPhones
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete BlockedPhone
Method: DELETE
https://api.tellescope.com/v1/blocked-phone/:id
Delete one BlockedPhone
Authentication info onlyCalendarEventRSVPs
Constraints
- All of [eventId, creator] must be unique for each CalendarEventRSVPs
Create CalendarEventRSVP
Method: POST
https://api.tellescope.com/v1/calendar-event-RSVP
Creates a new CalendarEventRSVP
{
"eventId": "string",
"displayName?": "string",
"avatar?": "string",
"status?": "string"
}Create CalendarEventRSVPs
Method: POST
https://api.tellescope.com/v1/calendar-event-RSVPs
Creates new CalendarEventRSVPs
{
"create": [
{
"eventId": "string",
"displayName?": "string",
"avatar?": "string",
"status?": "string"
}
]
}Update CalendarEventRSVP
Method: PATCH
https://api.tellescope.com/v1/calendar-event-RSVP/:id
Updates CalendarEventRSVP fields
{
"updates": {
"eventId?": "string",
"displayName?": "string",
"avatar?": "string",
"status?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get CalendarEventRSVP
Method: GET
https://api.tellescope.com/v1/calendar-event-RSVP/:id
Get an CalendarEventRSVP
{
"filter?": {}
}Get CalendarEventRSVPs
Method: GET
https://api.tellescope.com/v1/calendar-event-RSVPs
Get a page of CalendarEventRSVPs
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete CalendarEventRSVP
Method: DELETE
https://api.tellescope.com/v1/calendar-event-RSVP/:id
Delete one CalendarEventRSVP
Authentication info onlyCalendarEvents
Constraints
- enduser cannot update public events
Generate Session for Public Appointment Booking (Public)
Method: POST
https://api.tellescope.com/v1/session-for-public-appointment-booking
Generates a session for booking an appointment
{
"email": "string",
"calendarEventTemplateId": "string",
"businessId": "string",
"dateOfBirth?": "string",
"phone?": "string",
"fname?": "string",
"lname?": "string",
"state?": "string",
"organizationIds?": [
"60398b0231a295e64f084fd9"
]
}Gets Appointment Booking Details (Public)
Method: GET
https://api.tellescope.com/v1/details-for-appointment-booking-page
Gets details related to booking an appointment
{
"appointmentBookingPageId": "string",
"businessId": "string",
"userId?": "string",
"userTags?": [
"example string"
],
"userFilterTags?": [
"example string"
]
}Get Events for User (Including Integrations)
Method: GET
https://api.tellescope.com/v1/events-for-user
Combines internal and external events, formatted as a Tellescope events
{
"userId": "string",
"from": "Date",
"userIds?": [
"60398b0231a295e64f084fd9"
],
"to?": "Date",
"limit?": "number"
}Load Events
Method: GET
https://api.tellescope.com/v1/calendar-events/load-events
For loading Tellescope events across multiple users for a given time period
{
"userIds": [
"example string"
],
"from": "Date",
"to": "Date",
"limit?": "number",
"external?": "boolean"
}Generate Meeting Link
Method: POST
https://api.tellescope.com/v1/generate-meeting-link
Generates a link to join a scheduled meeting for an enduser
{
"eventId": "string",
"enduserId": "string"
}Get Appointment Availability for a Calendar Event Type
Method: GET
https://api.tellescope.com/v1/calendar-availability
Gets availability blocks for different users based on their internal and external calendars
- businessId is currently required when not authenticating as an Enduser (e.g. API key or unauthenticated requests)
- The limit parameter indicates the number of future calendar event conflicts to look up when determining availability. This defaults to a high value (500) and should only be reduced with caution.
- If restrictedByState, and authenticated as an enduser, state will be pulled from the enduser automatically. If state is not defined, will result in a 400 error
- If restrictedByState, and authenticated as a user (e.g. by API Key), you can provide state as a parameter
{
"calendarEventTemplateId": "string",
"from": "Date",
"locationId?": "string",
"restrictedByState?": "boolean",
"state?": "string",
"multi?": "boolean",
"to?": "Date",
"limit?": "number",
"businessId?": "string",
"userId?": "string",
"userIds?": [
"60398b0231a295e64f084fd9"
],
"intervalInMinutes?": "number"
}Book Appointment
Method: POST
https://api.tellescope.com/v1/book-appointment
Books an appointment with a given user if available
{
"calendarEventTemplateId": "string",
"userId": "string",
"otherUserIds?": [
"60398b0231a295e64f084fd9"
],
"startTime": "Date",
"locationId?": "string",
"rescheduledCalendarEventId?": "string",
"bookingPageId?": "string",
"agreedToTerms?": [
{
"link": "example string",
"title": "example string"
}
],
"timezone?": "string",
"fields?": { "key": string },
"token?": "string",
"customerId?": "string",
"intervalInMinutes?": "number",
"holdUntil?": "Date",
"holdFormResponseId?": "string",
"reason?": "string",
"scheduledBy?": "string"
}Get Stripe Details
Method: GET
https://api.tellescope.com/v1/scheduling/stripe-details
Gets Stripe checkout details for an appointment booking flor
Authentication info onlyGenerate Zoom Meeting
Method: POST
https://api.tellescope.com/v1/generate-zoom-meeting
Generates a Zoom meeting for including in a Calendar Event
{
"userId": "string",
"calendarEventId?": "string",
"startTimeInMS?": "number",
"durationInMinutes?": "number"
}Update Zoom Meeting Host
Method: POST
https://api.tellescope.com/v1/change-zoom-host
Updates the host for an existing Zoom meeting
{
"calendarEventId": "string",
"userId": "string"
}Download ICS file
Method: GET
https://api.tellescope.com/v1/calendar-events/download-ics-file
A URL which triggers the download of an ICS file for a given event
{
"calendarEventId": "string",
"attendeeId?": "string",
"attendeeType?": "string",
"excludeAttendee?": "boolean"
}Report
Method: ALL
https://api.tellescope.com/v1/calendar-events/report
Builds a report
{
"range?": {
"from": "Date",
"to": "Date"
},
"templateIds?": [
"example string"
],
"groupBy?": "string"
}Report
Method: ALL
https://api.tellescope.com/v1/calendar-events/enduser-report
Builds a report
{
"range?": {
"from": "Date",
"to": "Date"
},
"templateIds?": [
"example string"
],
"groupBy?": "string",
"enduserGroupBy?": "string",
"countDuplicates?": "boolean",
"enduserFields?": { "key": string }
}Push to external EHRs
Method: POST
https://api.tellescope.com/v1/calendar-events/push
Syncs to an external EHR (e.g. Canvas)
{
"calendarEventId": "string",
"destinations?": [
"example string"
]
}Create CalendarEvent
Method: POST
https://api.tellescope.com/v1/calendar-event
Creates a new CalendarEvent
{
"title": "string",
"displayTitle?": "string",
"displayDescription?": "string",
"startTimeInMS": "number",
"durationInMinutes": "number",
"locationId?": "string",
"locationIds?": [
"60398b0231a295e64f084fd9"
],
"type?": "string",
"description?": "string",
"agreedToTerms?": [
{
"link": "example string",
"title": "example string"
}
],
"bookingPageId?": "string",
"meetingStatus?": "string",
"attachments?": [
{
"displayName": "example string",
"fileId": "60398b0231a295e64f084fd9",
"type": "example string",
"secureName": "example string"
}
],
"cancelledAt?": "Date",
"rescheduledAt?": "Date",
"noShowedAt?": "Date",
"rescheduledTo?": "string",
"chatRoomId?": "string",
"carePlanId?": "string",
"carePlanNote?": "string",
"attendees?": [
{
"type": "user",
"id": "60398b0231a295e64f084fd9"
}
],
"reminders?": [
{
"info": {},
"type": "webhook",
"msBeforeStartTime": -10000000000000,
"didRemind": true,
"dontSendIfPassed": true
}
],
"templateId?": "string",
"publicRead?": "boolean",
"wasSelfScheduled?": "boolean",
"enableVideoCall?": "boolean",
"fields?": {},
"numRSVPs?": "number",
"image?": "string",
"sharedContentIds?": [
"60398b0231a295e64f084fd9"
],
"enduserFormResponses?": [
{
"enduserId": "60398b0231a295e64f084fd9",
"formId": "60398b0231a295e64f084fd9",
"accessCode": "example string"
}
],
"enduserTasks?": [
{
"id": "60398b0231a295e64f084fd9",
"enduserId": "60398b0231a295e64f084fd9"
}
],
"color?": "string",
"location?": "string",
"locationURL?": "string",
"locationNotes?": "string",
"phone?": "string",
"portalSettings?": {
"hideUsers": "boolean"
},
"externalId?": "string",
"source?": "string",
"videoIntegration?": "string",
"videoHostUserId?": "string",
"videoURL?": "string",
"videoStartURL?": "string",
"externalVideoURL?": "string",
"timezone?": "string",
"copiedFrom?": "string",
"internalNotes?": "string",
"hiddenFromPortal?": "boolean",
"enduserAttendeeLimit?": "number",
"bufferEndMinutes?": "number",
"bufferStartMinutes?": "number",
"canvasCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"canvasReasonCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"canvasLocationId?": "string",
"completedAt?": "Date",
"tags?": [
"example string"
],
"cancelledGroupAttendees?": [
{
"id": "60398b0231a295e64f084fd9",
"at": "2024-11-21T02:07:40.301Z"
}
],
"useUserURL?": "boolean",
"instructions?": "string",
"reason?": "string",
"scheduledBy?": "string",
"statusChangeSource?": {
"source": "string",
"identifier": "string"
},
"cancelReason?": "string",
"dontAutoSyncPatientToHealthie?": "boolean",
"dontBlockAvailability?": "boolean",
"previousStartTimes?": [
-10000000000000
]
}Create CalendarEvents
Method: POST
https://api.tellescope.com/v1/calendar-events
Creates new CalendarEvents
{
"create": [
{
"title": "string",
"displayTitle?": "string",
"displayDescription?": "string",
"startTimeInMS": "number",
"durationInMinutes": "number",
"locationId?": "string",
"locationIds?": [
"60398b0231a295e64f084fd9"
],
"type?": "string",
"description?": "string",
"agreedToTerms?": [
{
"link": "example string",
"title": "example string"
}
],
"bookingPageId?": "string",
"meetingStatus?": "string",
"attachments?": [
{
"displayName": "example string",
"fileId": "60398b0231a295e64f084fd9",
"type": "example string",
"secureName": "example string"
}
],
"cancelledAt?": "Date",
"rescheduledAt?": "Date",
"noShowedAt?": "Date",
"rescheduledTo?": "string",
"chatRoomId?": "string",
"carePlanId?": "string",
"carePlanNote?": "string",
"attendees?": [
{
"type": "user",
"id": "60398b0231a295e64f084fd9"
}
],
"reminders?": [
{
"info": {},
"type": "webhook",
"msBeforeStartTime": -10000000000000,
"didRemind": true,
"dontSendIfPassed": true
}
],
"templateId?": "string",
"publicRead?": "boolean",
"wasSelfScheduled?": "boolean",
"enableVideoCall?": "boolean",
"fields?": {},
"numRSVPs?": "number",
"image?": "string",
"sharedContentIds?": [
"60398b0231a295e64f084fd9"
],
"enduserFormResponses?": [
{
"enduserId": "60398b0231a295e64f084fd9",
"formId": "60398b0231a295e64f084fd9",
"accessCode": "example string"
}
],
"enduserTasks?": [
{
"id": "60398b0231a295e64f084fd9",
"enduserId": "60398b0231a295e64f084fd9"
}
],
"color?": "string",
"location?": "string",
"locationURL?": "string",
"locationNotes?": "string",
"phone?": "string",
"portalSettings?": {
"hideUsers": "boolean"
},
"externalId?": "string",
"source?": "string",
"videoIntegration?": "string",
"videoHostUserId?": "string",
"videoURL?": "string",
"videoStartURL?": "string",
"externalVideoURL?": "string",
"timezone?": "string",
"copiedFrom?": "string",
"internalNotes?": "string",
"hiddenFromPortal?": "boolean",
"enduserAttendeeLimit?": "number",
"bufferEndMinutes?": "number",
"bufferStartMinutes?": "number",
"canvasCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"canvasReasonCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"canvasLocationId?": "string",
"completedAt?": "Date",
"tags?": [
"example string"
],
"cancelledGroupAttendees?": [
{
"id": "60398b0231a295e64f084fd9",
"at": "2024-11-21T02:07:40.301Z"
}
],
"useUserURL?": "boolean",
"instructions?": "string",
"reason?": "string",
"scheduledBy?": "string",
"statusChangeSource?": {
"source": "string",
"identifier": "string"
},
"cancelReason?": "string",
"dontAutoSyncPatientToHealthie?": "boolean",
"dontBlockAvailability?": "boolean",
"previousStartTimes?": [
-10000000000000
]
}
]
}Update CalendarEvent
Method: PATCH
https://api.tellescope.com/v1/calendar-event/:id
Updates CalendarEvent fields
{
"updates": {
"title?": "string",
"displayTitle?": "string",
"displayDescription?": "string",
"startTimeInMS?": "number",
"durationInMinutes?": "number",
"locationId?": "string",
"locationIds?": [
"60398b0231a295e64f084fd9"
],
"type?": "string",
"description?": "string",
"agreedToTerms?": [
{
"link": "example string",
"title": "example string"
}
],
"bookingPageId?": "string",
"meetingStatus?": "string",
"attachments?": [
{
"displayName": "example string",
"fileId": "60398b0231a295e64f084fd9",
"type": "example string",
"secureName": "example string"
}
],
"cancelledAt?": "Date",
"rescheduledAt?": "Date",
"noShowedAt?": "Date",
"rescheduledTo?": "string",
"chatRoomId?": "string",
"carePlanId?": "string",
"carePlanNote?": "string",
"attendees?": [
{
"type": "user",
"id": "60398b0231a295e64f084fd9"
}
],
"reminders?": [
{
"info": {},
"type": "webhook",
"msBeforeStartTime": -10000000000000,
"didRemind": true,
"dontSendIfPassed": true
}
],
"templateId?": "string",
"publicRead?": "boolean",
"wasSelfScheduled?": "boolean",
"enableVideoCall?": "boolean",
"fields?": {},
"numRSVPs?": "number",
"image?": "string",
"sharedContentIds?": [
"60398b0231a295e64f084fd9"
],
"enduserFormResponses?": [
{
"enduserId": "60398b0231a295e64f084fd9",
"formId": "60398b0231a295e64f084fd9",
"accessCode": "example string"
}
],
"enduserTasks?": [
{
"id": "60398b0231a295e64f084fd9",
"enduserId": "60398b0231a295e64f084fd9"
}
],
"color?": "string",
"location?": "string",
"locationURL?": "string",
"locationNotes?": "string",
"phone?": "string",
"portalSettings?": {
"hideUsers": "boolean"
},
"externalId?": "string",
"source?": "string",
"videoIntegration?": "string",
"videoHostUserId?": "string",
"videoURL?": "string",
"videoStartURL?": "string",
"externalVideoURL?": "string",
"timezone?": "string",
"copiedFrom?": "string",
"internalNotes?": "string",
"hiddenFromPortal?": "boolean",
"enduserAttendeeLimit?": "number",
"bufferEndMinutes?": "number",
"bufferStartMinutes?": "number",
"canvasCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"canvasReasonCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"canvasLocationId?": "string",
"completedAt?": "Date",
"tags?": [
"example string"
],
"cancelledGroupAttendees?": [
{
"id": "60398b0231a295e64f084fd9",
"at": "2024-11-21T02:07:40.301Z"
}
],
"useUserURL?": "boolean",
"instructions?": "string",
"reason?": "string",
"scheduledBy?": "string",
"statusChangeSource?": {
"source": "string",
"identifier": "string"
},
"cancelReason?": "string",
"dontAutoSyncPatientToHealthie?": "boolean",
"dontBlockAvailability?": "boolean",
"previousStartTimes?": [
-10000000000000
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get CalendarEvent
Method: GET
https://api.tellescope.com/v1/calendar-event/:id
Get an CalendarEvent
{
"filter?": {}
}Get CalendarEvents
Method: GET
https://api.tellescope.com/v1/calendar-events
Get a page of CalendarEvents
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete CalendarEvent
Method: DELETE
https://api.tellescope.com/v1/calendar-event/:id
Delete one CalendarEvent
Authentication info onlyCalendarEventTemplates
Constraints
- title must be unique across CalendarEventTemplates
Create CalendarEventTemplate
Method: POST
https://api.tellescope.com/v1/calendar-event-template
Creates a new CalendarEventTemplate
{
"dontAutoSyncPatientToHealthie?": "boolean",
"title": "string",
"displayTitle?": "string",
"displayDescription?": "string",
"durationInMinutes": "number",
"portalSettings?": {
"hideUsers": "boolean"
},
"productIds?": [
"60398b0231a295e64f084fd9"
],
"type?": "string",
"description?": "string",
"reminders?": [
{
"info": {},
"type": "webhook",
"msBeforeStartTime": -10000000000000,
"didRemind": true,
"dontSendIfPassed": true
}
],
"publicRead?": "boolean",
"enableVideoCall?": "boolean",
"enableSelfScheduling?": "boolean",
"restrictedByState?": "boolean",
"image?": "string",
"confirmationEmailDisabled?": "boolean",
"confirmationSMSDisabled?": "boolean",
"carePlanForms?": [
"60398b0231a295e64f084fd9"
],
"carePlanContent?": [
"60398b0231a295e64f084fd9"
],
"carePlanFiles?": [
"60398b0231a295e64f084fd9"
],
"carePlanTasks?": [
"example string"
],
"videoIntegration?": "string",
"generateZoomLinkWhenBooked?": "boolean",
"color?": "string",
"apiOnly?": "boolean",
"enduserAttendeeLimit?": "number",
"bufferEndMinutes?": "number",
"bufferStartMinutes?": "number",
"canvasCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"canvasReasonCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"tags?": [
"example string"
],
"matchToHealthieTemplate?": "boolean",
"useUserURL?": "boolean",
"instructions?": "string",
"requiresEnduser?": "boolean"
}Create CalendarEventTemplates
Method: POST
https://api.tellescope.com/v1/calendar-event-templates
Creates new CalendarEventTemplates
{
"create": [
{
"dontAutoSyncPatientToHealthie?": "boolean",
"title": "string",
"displayTitle?": "string",
"displayDescription?": "string",
"durationInMinutes": "number",
"portalSettings?": {
"hideUsers": "boolean"
},
"productIds?": [
"60398b0231a295e64f084fd9"
],
"type?": "string",
"description?": "string",
"reminders?": [
{
"info": {},
"type": "webhook",
"msBeforeStartTime": -10000000000000,
"didRemind": true,
"dontSendIfPassed": true
}
],
"publicRead?": "boolean",
"enableVideoCall?": "boolean",
"enableSelfScheduling?": "boolean",
"restrictedByState?": "boolean",
"image?": "string",
"confirmationEmailDisabled?": "boolean",
"confirmationSMSDisabled?": "boolean",
"carePlanForms?": [
"60398b0231a295e64f084fd9"
],
"carePlanContent?": [
"60398b0231a295e64f084fd9"
],
"carePlanFiles?": [
"60398b0231a295e64f084fd9"
],
"carePlanTasks?": [
"example string"
],
"videoIntegration?": "string",
"generateZoomLinkWhenBooked?": "boolean",
"color?": "string",
"apiOnly?": "boolean",
"enduserAttendeeLimit?": "number",
"bufferEndMinutes?": "number",
"bufferStartMinutes?": "number",
"canvasCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"canvasReasonCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"tags?": [
"example string"
],
"matchToHealthieTemplate?": "boolean",
"useUserURL?": "boolean",
"instructions?": "string",
"requiresEnduser?": "boolean"
}
]
}Update CalendarEventTemplate
Method: PATCH
https://api.tellescope.com/v1/calendar-event-template/:id
Updates CalendarEventTemplate fields
{
"updates": {
"dontAutoSyncPatientToHealthie?": "boolean",
"title?": "string",
"displayTitle?": "string",
"displayDescription?": "string",
"durationInMinutes?": "number",
"portalSettings?": {
"hideUsers": "boolean"
},
"productIds?": [
"60398b0231a295e64f084fd9"
],
"type?": "string",
"description?": "string",
"reminders?": [
{
"info": {},
"type": "webhook",
"msBeforeStartTime": -10000000000000,
"didRemind": true,
"dontSendIfPassed": true
}
],
"publicRead?": "boolean",
"enableVideoCall?": "boolean",
"enableSelfScheduling?": "boolean",
"restrictedByState?": "boolean",
"image?": "string",
"confirmationEmailDisabled?": "boolean",
"confirmationSMSDisabled?": "boolean",
"carePlanForms?": [
"60398b0231a295e64f084fd9"
],
"carePlanContent?": [
"60398b0231a295e64f084fd9"
],
"carePlanFiles?": [
"60398b0231a295e64f084fd9"
],
"carePlanTasks?": [
"example string"
],
"videoIntegration?": "string",
"generateZoomLinkWhenBooked?": "boolean",
"color?": "string",
"apiOnly?": "boolean",
"enduserAttendeeLimit?": "number",
"bufferEndMinutes?": "number",
"bufferStartMinutes?": "number",
"canvasCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"canvasReasonCoding?": {
"code": "string",
"display": "string",
"system": "string"
},
"tags?": [
"example string"
],
"matchToHealthieTemplate?": "boolean",
"useUserURL?": "boolean",
"instructions?": "string",
"requiresEnduser?": "boolean"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get CalendarEventTemplate
Method: GET
https://api.tellescope.com/v1/calendar-event-template/:id
Get an CalendarEventTemplate
{
"filter?": {}
}Get CalendarEventTemplates
Method: GET
https://api.tellescope.com/v1/calendar-event-templates
Get a page of CalendarEventTemplates
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete CalendarEventTemplate
Method: DELETE
https://api.tellescope.com/v1/calendar-event-template/:id
Delete one CalendarEventTemplate
Authentication info onlyCallHoldQueues
Constraints
- title must be unique across CallHoldQueues
Answer Queued Call
Method: POST
https://api.tellescope.com/v1/call-hold-queues/answer
Answers the next call in a hold queue, if available
{
"queueId": "string"
}Get Queue Details
Method: GET
https://api.tellescope.com/v1/call-hold-queues/details
Gets current details / stats about queue
Authentication info onlyCreate CallHoldQueue
Method: POST
https://api.tellescope.com/v1/call-hold-queue
Creates a new CallHoldQueue
{
"title": "string",
"userIds": [
"60398b0231a295e64f084fd9"
]
}Create CallHoldQueues
Method: POST
https://api.tellescope.com/v1/call-hold-queues
Creates new CallHoldQueues
{
"create": [
{
"title": "string",
"userIds": [
"60398b0231a295e64f084fd9"
]
}
]
}Update CallHoldQueue
Method: PATCH
https://api.tellescope.com/v1/call-hold-queue/:id
Updates CallHoldQueue fields
{
"updates": {
"title?": "string",
"userIds?": [
"60398b0231a295e64f084fd9"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get CallHoldQueue
Method: GET
https://api.tellescope.com/v1/call-hold-queue/:id
Get an CallHoldQueue
{
"filter?": {}
}Get CallHoldQueues
Method: GET
https://api.tellescope.com/v1/call-hold-queues
Get a page of CallHoldQueues
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete CallHoldQueue
Method: DELETE
https://api.tellescope.com/v1/call-hold-queue/:id
Delete one CallHoldQueue
Authentication info onlyCarePlans
Create CarePlan
Method: POST
https://api.tellescope.com/v1/care-plan
Creates a new CarePlan
{
"title": "string",
"enduserId": "string",
"description?": "string",
"eventIds?": [
"60398b0231a295e64f084fd9"
],
"journeyId?": "string",
"completedAt?": "Date",
"htmlDescription?": "string",
"hideRemainingTicketsProgress?": "boolean",
"highlightedEnduserFields?": [
"example string"
],
"closeAutomaticallyByTicket?": "boolean"
}Create CarePlans
Method: POST
https://api.tellescope.com/v1/care-plans
Creates new CarePlans
{
"create": [
{
"title": "string",
"enduserId": "string",
"description?": "string",
"eventIds?": [
"60398b0231a295e64f084fd9"
],
"journeyId?": "string",
"completedAt?": "Date",
"htmlDescription?": "string",
"hideRemainingTicketsProgress?": "boolean",
"highlightedEnduserFields?": [
"example string"
],
"closeAutomaticallyByTicket?": "boolean"
}
]
}Update CarePlan
Method: PATCH
https://api.tellescope.com/v1/care-plan/:id
Updates CarePlan fields
{
"updates": {
"title?": "string",
"enduserId?": "string",
"description?": "string",
"eventIds?": [
"60398b0231a295e64f084fd9"
],
"journeyId?": "string",
"completedAt?": "Date",
"htmlDescription?": "string",
"hideRemainingTicketsProgress?": "boolean",
"highlightedEnduserFields?": [
"example string"
],
"closeAutomaticallyByTicket?": "boolean"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get CarePlan
Method: GET
https://api.tellescope.com/v1/care-plan/:id
Get an CarePlan
{
"filter?": {}
}Get CarePlans
Method: GET
https://api.tellescope.com/v1/care-plans
Get a page of CarePlans
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete CarePlan
Method: DELETE
https://api.tellescope.com/v1/care-plan/:id
Delete one CarePlan
Authentication info onlyChatMessages
Create Chat
Method: POST
https://api.tellescope.com/v1/chat
Creates a new Chat
{
"roomId": "string",
"senderId?": "string",
"userId?": "string",
"message": "string",
"html?": "string",
"replyId?": "string",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"templateId?": "string",
"automationStepId?": "string",
"linkOpenTrackingIds?": [
"example string"
],
"timestamp?": "Date",
"ticketIds?": [
"example string"
],
"tags?": [
"example string"
],
"enduserId?": "string",
"mentions?": [
"60398b0231a295e64f084fd9"
],
"canvasId?": "string",
"quote?": [
"example string"
]
}Update Chat
Method: PATCH
https://api.tellescope.com/v1/chat/:id
Updates Chat fields
{
"updates": {
"senderId?": "string",
"userId?": "string",
"message?": "string",
"html?": "string",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"templateId?": "string",
"automationStepId?": "string",
"linkOpenTrackingIds?": [
"example string"
],
"timestamp?": "Date",
"ticketIds?": [
"example string"
],
"tags?": [
"example string"
],
"enduserId?": "string",
"mentions?": [
"60398b0231a295e64f084fd9"
],
"canvasId?": "string",
"quote?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Chat
Method: GET
https://api.tellescope.com/v1/chat/:id
Get an Chat
{
"filter?": {}
}Get Chats
Method: GET
https://api.tellescope.com/v1/chats
Get a page of Chats
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Chat
Method: DELETE
https://api.tellescope.com/v1/chat/:id
Delete one Chat
Authentication info onlyChatRooms
Constraints
- Elements of userIds must be unique for each ChatRooms
- Elements of enduserIds must be unique for each ChatRooms
Join chat room
Method: POST
https://api.tellescope.com/v1/join-chat-room
Allows a user to join a chat room with no other users, for use in accepting support chats.
{
"id": "string"
}Mark Read
Method: POST
https://api.tellescope.com/v1/mark-chat-room-read
Marks the conversation read by the authenticated user
{
"id": "string"
}Attendee display info
Method: GET
https://api.tellescope.com/v1/chat-room-display-info
Returns an object which maps userIds/enduserIds to display information. Includes the roomId as the 'id' field.
{
"id": "string"
}Send Healthie Chat
Method: POST
https://api.tellescope.com/v1/chat-rooms/send-healthie-chat
Marks the conversation read by the authenticated user
{
"identifier": "string",
"templateId": "string",
"includeCareTeam": "boolean",
"enduserId": "string"
}Create ChatRoom
Method: POST
https://api.tellescope.com/v1/chat-room
Creates a new ChatRoom
{
"assignedTo?": [
"example string"
],
"title?": "string",
"numMessages?": "number",
"recentMessageSentAt?": "number",
"type?": "string",
"topic?": "string",
"topicId?": "string",
"description?": "string",
"userIds?": [
"60398b0231a295e64f084fd9"
],
"enduserIds?": [
"60398b0231a295e64f084fd9"
],
"ticketId?": "string",
"endedAt?": "Date",
"tags?": [
"example string"
],
"infoForUser?": { "key": [object Object] },
"aboutEnduserId?": "string",
"pinnedAt?": "Date",
"fields?": {},
"suggestedReply?": "string",
"discussionRoomId?": "string",
"identifier?": "string",
"externalId?": "string",
"source?": "string"
}Create ChatRooms
Method: POST
https://api.tellescope.com/v1/chat-rooms
Creates new ChatRooms
{
"create": [
{
"assignedTo?": [
"example string"
],
"title?": "string",
"numMessages?": "number",
"recentMessageSentAt?": "number",
"type?": "string",
"topic?": "string",
"topicId?": "string",
"description?": "string",
"userIds?": [
"60398b0231a295e64f084fd9"
],
"enduserIds?": [
"60398b0231a295e64f084fd9"
],
"ticketId?": "string",
"endedAt?": "Date",
"tags?": [
"example string"
],
"infoForUser?": { "key": [object Object] },
"aboutEnduserId?": "string",
"pinnedAt?": "Date",
"fields?": {},
"suggestedReply?": "string",
"discussionRoomId?": "string",
"identifier?": "string",
"externalId?": "string",
"source?": "string"
}
]
}Update ChatRoom
Method: PATCH
https://api.tellescope.com/v1/chat-room/:id
Updates ChatRoom fields
{
"updates": {
"assignedTo?": [
"example string"
],
"title?": "string",
"numMessages?": "number",
"recentMessageSentAt?": "number",
"type?": "string",
"topic?": "string",
"topicId?": "string",
"description?": "string",
"userIds?": [
"60398b0231a295e64f084fd9"
],
"enduserIds?": [
"60398b0231a295e64f084fd9"
],
"ticketId?": "string",
"endedAt?": "Date",
"tags?": [
"example string"
],
"infoForUser?": { "key": [object Object] },
"aboutEnduserId?": "string",
"pinnedAt?": "Date",
"fields?": {},
"suggestedReply?": "string",
"discussionRoomId?": "string",
"identifier?": "string",
"externalId?": "string",
"source?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get ChatRoom
Method: GET
https://api.tellescope.com/v1/chat-room/:id
Get an ChatRoom
{
"filter?": {}
}Get ChatRooms
Method: GET
https://api.tellescope.com/v1/chat-rooms
Get a page of ChatRooms
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete ChatRoom
Method: DELETE
https://api.tellescope.com/v1/chat-room/:id
Delete one ChatRoom
Authentication info onlyCommentLikes
Constraints
- All of [commentId, creator] must be unique for each CommentLikes
Create CommentLike
Method: POST
https://api.tellescope.com/v1/comment-like
Creates a new CommentLike
{
"forumId": "string",
"postId": "string",
"commentId": "string"
}Get CommentLike
Method: GET
https://api.tellescope.com/v1/comment-like/:id
Get an CommentLike
{
"filter?": {}
}Get CommentLikes
Method: GET
https://api.tellescope.com/v1/comment-likes
Get a page of CommentLikes
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete CommentLike
Method: DELETE
https://api.tellescope.com/v1/comment-like/:id
Delete one CommentLike
Authentication info onlyConfigurations
Create Configuration
Method: POST
https://api.tellescope.com/v1/configuration
Creates a new Configuration
{
"type?": "string",
"value?": "string"
}Create Configurations
Method: POST
https://api.tellescope.com/v1/configurations
Creates new Configurations
{
"create": [
{
"type?": "string",
"value?": "string"
}
]
}Update Configuration
Method: PATCH
https://api.tellescope.com/v1/configuration/:id
Updates Configuration fields
{
"updates": {
"type?": "string",
"value?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Configuration
Method: GET
https://api.tellescope.com/v1/configuration/:id
Get an Configuration
{
"filter?": {}
}Get Configurations
Method: GET
https://api.tellescope.com/v1/configurations
Get a page of Configurations
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Configuration
Method: DELETE
https://api.tellescope.com/v1/configuration/:id
Delete one Configuration
Authentication info onlyDatabaseRecords
Create DatabaseRecord
Method: POST
https://api.tellescope.com/v1/database-record
Creates a new DatabaseRecord
{
"databaseId": "string",
"values": [
{
"type": "Text",
"value": "example string",
"label": "example string"
}
]
}Create DatabaseRecords
Method: POST
https://api.tellescope.com/v1/database-records
Creates new DatabaseRecords
{
"create": [
{
"databaseId": "string",
"values": [
{
"type": "Text",
"value": "example string",
"label": "example string"
}
]
}
]
}Update DatabaseRecord
Method: PATCH
https://api.tellescope.com/v1/database-record/:id
Updates DatabaseRecord fields
{
"updates": {
"databaseId?": "string",
"values?": [
{
"type": "Text",
"value": "example string",
"label": "example string"
}
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get DatabaseRecord
Method: GET
https://api.tellescope.com/v1/database-record/:id
Get an DatabaseRecord
{
"filter?": {}
}Get DatabaseRecords
Method: GET
https://api.tellescope.com/v1/database-records
Get a page of DatabaseRecords
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete DatabaseRecord
Method: DELETE
https://api.tellescope.com/v1/database-record/:id
Delete one DatabaseRecord
Authentication info onlyDatabases
Constraints
- title must be unique across Databases
Create Database
Method: POST
https://api.tellescope.com/v1/database
Creates a new Database
{
"title": "string",
"fields": [
{
"type": "Text",
"label": "example string",
"hideFromTable": true,
"wrap": "example string",
"required": true,
"options": {
"width": "example string"
}
}
],
"visibleForRoles?": [
"example string"
]
}Create Databases
Method: POST
https://api.tellescope.com/v1/databases
Creates new Databases
{
"create": [
{
"title": "string",
"fields": [
{
"type": "Text",
"label": "example string",
"hideFromTable": true,
"wrap": "example string",
"required": true,
"options": {
"width": "example string"
}
}
],
"visibleForRoles?": [
"example string"
]
}
]
}Update Database
Method: PATCH
https://api.tellescope.com/v1/database/:id
Updates Database fields
{
"updates": {
"title?": "string",
"fields?": [
{
"type": "Text",
"label": "example string",
"hideFromTable": true,
"wrap": "example string",
"required": true,
"options": {
"width": "example string"
}
}
],
"visibleForRoles?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Database
Method: GET
https://api.tellescope.com/v1/database/:id
Get an Database
{
"filter?": {}
}Get Databases
Method: GET
https://api.tellescope.com/v1/databases
Get a page of Databases
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Database
Method: DELETE
https://api.tellescope.com/v1/database/:id
Delete one Database
Authentication info onlyEmails
Constraints
- Email and email consent must be set for enduser
Sync Integrations
Method: POST
https://api.tellescope.com/v1/sync-email-integrations
Syncs email with external integrations (like Gmail) and returns any newly created messages
{
"enduserEmail": "string",
"allUsers?": "boolean"
}Send Outlook Mail
Method: POST
https://api.tellescope.com/v1/deliver-email-via-outlook
Sends an email via Outlook integration without creating a record in Tellescope
- Use Create Email instead, unless you want to avoid logging the message in Tellescope
{
"senderId": "string",
"message": "string",
"replyId?": "string",
"cc?": [
"example string"
]
}Send Email via Iterable
Method: POST
https://api.tellescope.com/v1/emails/deliver-via-iterable
Sends an email via Iterable
{
"recipientEmail": "string",
"campaignId": "string"
}Send Email via Template
Method: POST
https://api.tellescope.com/v1/emails/send-with-template
Sends an email for a specific template on behalf of a user (senderId is user.id)
{
"enduserId": "string",
"senderId": "string",
"templateId": "string"
}Template Report
Method: GET
https://api.tellescope.com/v1/emails/template-report
Builds a report showing Email details by template
{
"range?": {
"from": "Date",
"to": "Date"
}
}Create Email
Method: POST
https://api.tellescope.com/v1/email
Sends or logs an email
{
"logOnly?": "boolean",
"enduserId": "string",
"userId?": "string",
"subject": "string",
"textContent": "string",
"HTMLContent?": "string",
"timestamp?": "Date",
"replyTo?": "string",
"inbound?": "boolean",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"templateId?": "string",
"automationStepId?": "string",
"linkOpenTrackingIds?": [
"example string"
],
"journeyContext?": {
"calendarEventId": "string",
"formResponseId": "string",
"purchaseId": "string",
"templateId": "string",
"orderId": "string",
"observationId": "string",
"phoneCallId": "string",
"smsId": "string",
"chatId": "string",
"emailId": "string",
"formGroupId": "string",
"publicIdentifier": "string"
},
"sendAt?": "Date",
"pinnedAt?": "Date",
"isDraft?": "boolean",
"cc?": [
"example string"
],
"fromEmailOverride?": "string",
"ticketIds?": [
"example string"
],
"alternateToAddress?": "string",
"suggestedReply?": "string",
"tags?": [
"example string"
],
"batchId?": "string",
"isMarketing?": "boolean",
"assignedTo?": [
"example string"
],
"canvasId?": "string",
"discussionRoomId?": "string",
"journeyId?": "string",
"calendarEventId?": "string"
}Create Emails
Method: POST
https://api.tellescope.com/v1/emails
Sends or logs multiple emails
{
"create": [
{
"logOnly?": "boolean",
"enduserId": "string",
"userId?": "string",
"subject": "string",
"textContent": "string",
"HTMLContent?": "string",
"timestamp?": "Date",
"replyTo?": "string",
"inbound?": "boolean",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"templateId?": "string",
"automationStepId?": "string",
"linkOpenTrackingIds?": [
"example string"
],
"journeyContext?": {
"calendarEventId": "string",
"formResponseId": "string",
"purchaseId": "string",
"templateId": "string",
"orderId": "string",
"observationId": "string",
"phoneCallId": "string",
"smsId": "string",
"chatId": "string",
"emailId": "string",
"formGroupId": "string",
"publicIdentifier": "string"
},
"sendAt?": "Date",
"pinnedAt?": "Date",
"isDraft?": "boolean",
"cc?": [
"example string"
],
"fromEmailOverride?": "string",
"ticketIds?": [
"example string"
],
"alternateToAddress?": "string",
"suggestedReply?": "string",
"tags?": [
"example string"
],
"batchId?": "string",
"isMarketing?": "boolean",
"assignedTo?": [
"example string"
],
"canvasId?": "string",
"discussionRoomId?": "string",
"journeyId?": "string",
"calendarEventId?": "string"
}
]
}Update Email
Method: PATCH
https://api.tellescope.com/v1/email/:id
Updates Email fields
{
"updates": {
"logOnly?": "boolean",
"enduserId?": "string",
"subject?": "string",
"textContent?": "string",
"HTMLContent?": "string",
"timestamp?": "Date",
"replyTo?": "string",
"inbound?": "boolean",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"templateId?": "string",
"automationStepId?": "string",
"linkOpenTrackingIds?": [
"example string"
],
"journeyContext?": {
"calendarEventId": "string",
"formResponseId": "string",
"purchaseId": "string",
"templateId": "string",
"orderId": "string",
"observationId": "string",
"phoneCallId": "string",
"smsId": "string",
"chatId": "string",
"emailId": "string",
"formGroupId": "string",
"publicIdentifier": "string"
},
"sendAt?": "Date",
"pinnedAt?": "Date",
"isDraft?": "boolean",
"cc?": [
"example string"
],
"fromEmailOverride?": "string",
"ticketIds?": [
"example string"
],
"alternateToAddress?": "string",
"suggestedReply?": "string",
"tags?": [
"example string"
],
"batchId?": "string",
"isMarketing?": "boolean",
"assignedTo?": [
"example string"
],
"canvasId?": "string",
"discussionRoomId?": "string",
"journeyId?": "string",
"calendarEventId?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Email
Method: GET
https://api.tellescope.com/v1/email/:id
Get an Email
{
"filter?": {}
}Get Emails
Method: GET
https://api.tellescope.com/v1/emails
Get a page of Emails
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Email
Method: DELETE
https://api.tellescope.com/v1/email/:id
Delete one Email
Authentication info onlyEmailSyncDenials
Constraints
- email must be unique across EmailSyncDenials
Create EmailSyncDenial
Method: POST
https://api.tellescope.com/v1/email-sync-denial
Creates a new EmailSyncDenial
{
"email": "string"
}Create EmailSyncDenials
Method: POST
https://api.tellescope.com/v1/email-sync-denials
Creates new EmailSyncDenials
{
"create": [
{
"email": "string"
}
]
}Update EmailSyncDenial
Method: PATCH
https://api.tellescope.com/v1/email-sync-denial/:id
Updates EmailSyncDenial fields
{
"updates": {
"email?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get EmailSyncDenial
Method: GET
https://api.tellescope.com/v1/email-sync-denial/:id
Get an EmailSyncDenial
{
"filter?": {}
}Get EmailSyncDenials
Method: GET
https://api.tellescope.com/v1/email-sync-denials
Get a page of EmailSyncDenials
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EmailSyncDenial
Method: DELETE
https://api.tellescope.com/v1/email-sync-denial/:id
Delete one EmailSyncDenial
Authentication info onlyEnduserCustomTypes
Create EnduserCustomType
Method: POST
https://api.tellescope.com/v1/enduser-custom-type
Creates a new EnduserCustomType
{
"title": "string",
"builtinFields?": [
{
"field": "example string",
"label": "example string",
"hidden": true,
"required": true,
"requireConfirmation": true
}
],
"customFields?": [
{
"type": "Select",
"info": {
"options": [
"example string"
],
"other": true
},
"field": "example string",
"required": true,
"hiddenFromProfile": true,
"requireConfirmation": true
}
]
}Create EnduserCustomTypes
Method: POST
https://api.tellescope.com/v1/enduser-custom-types
Creates new EnduserCustomTypes
{
"create": [
{
"title": "string",
"builtinFields?": [
{
"field": "example string",
"label": "example string",
"hidden": true,
"required": true,
"requireConfirmation": true
}
],
"customFields?": [
{
"type": "Select",
"info": {
"options": [
"example string"
],
"other": true
},
"field": "example string",
"required": true,
"hiddenFromProfile": true,
"requireConfirmation": true
}
]
}
]
}Update EnduserCustomType
Method: PATCH
https://api.tellescope.com/v1/enduser-custom-type/:id
Updates EnduserCustomType fields
{
"updates": {
"title?": "string",
"builtinFields?": [
{
"field": "example string",
"label": "example string",
"hidden": true,
"required": true,
"requireConfirmation": true
}
],
"customFields?": [
{
"type": "Select",
"info": {
"options": [
"example string"
],
"other": true
},
"field": "example string",
"required": true,
"hiddenFromProfile": true,
"requireConfirmation": true
}
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get EnduserCustomType
Method: GET
https://api.tellescope.com/v1/enduser-custom-type/:id
Get an EnduserCustomType
{
"filter?": {}
}Get EnduserCustomTypes
Method: GET
https://api.tellescope.com/v1/enduser-custom-types
Get a page of EnduserCustomTypes
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EnduserCustomType
Method: DELETE
https://api.tellescope.com/v1/enduser-custom-type/:id
Delete one EnduserCustomType
Authentication info onlyEnduserEncounters
Create Encounter With Candid
Method: POST
https://api.tellescope.com/v1/enduser-encounters/create-candid-encounter
Creates an Encounter in Candid
{
"encounterId": "string"
}Create EnduserEncounter
Method: POST
https://api.tellescope.com/v1/enduser-encounter
Creates a new EnduserEncounter
{
"title": "string",
"enduserId": "string",
"providerUserId": "string",
"authorizedRelease": "boolean",
"dateOfService": "string",
"diagnoses": [
{
"type": "ABF",
"code": "example string",
"procedureCodes": [
{
"code": "example string",
"quantity": -10000000000000,
"units": "MJ"
}
],
"modifiers": [
"example string"
]
}
],
"placeOfServiceCode": "string",
"billingProviderAddress?": {
"city": "string",
"state": "string",
"lineOne": "string",
"lineTwo": "string",
"zipCode": "string",
"zipPlusFour": "string",
"title": "string"
},
"serviceFacilityAddress?": {
"city": "string",
"state": "string",
"lineOne": "string",
"lineTwo": "string",
"zipCode": "string",
"zipPlusFour": "string",
"title": "string"
}
}Get EnduserEncounter
Method: GET
https://api.tellescope.com/v1/enduser-encounter/:id
Get an EnduserEncounter
{
"filter?": {}
}Get EnduserEncounters
Method: GET
https://api.tellescope.com/v1/enduser-encounters
Get a page of EnduserEncounters
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EnduserEncounter
Method: DELETE
https://api.tellescope.com/v1/enduser-encounter/:id
Delete one EnduserEncounter
Authentication info onlyEnduserMedications
Create EnduserMedication
Method: POST
https://api.tellescope.com/v1/enduser-medication
Creates a new EnduserMedication
{
"enduserId": "string",
"title": "string",
"calendarEventId?": "string",
"prescribedBy?": "string",
"prescribedAt?": "Date",
"startedTakingAt?": "Date",
"stoppedTakingAt?": "Date",
"rxNormCode?": "string",
"dispensing?": {
"quantity": "number",
"unit": "string"
},
"dosage?": {
"value": "string",
"unit": "string",
"frequency": "string"
},
"source?": "string",
"externalId?": "string",
"notes?": "string",
"orderStatus?": "string",
"pharmacyName?": "string",
"prescriberName?": "string"
}Create EnduserMedications
Method: POST
https://api.tellescope.com/v1/enduser-medications
Creates new EnduserMedications
{
"create": [
{
"enduserId": "string",
"title": "string",
"calendarEventId?": "string",
"prescribedBy?": "string",
"prescribedAt?": "Date",
"startedTakingAt?": "Date",
"stoppedTakingAt?": "Date",
"rxNormCode?": "string",
"dispensing?": {
"quantity": "number",
"unit": "string"
},
"dosage?": {
"value": "string",
"unit": "string",
"frequency": "string"
},
"source?": "string",
"externalId?": "string",
"notes?": "string",
"orderStatus?": "string",
"pharmacyName?": "string",
"prescriberName?": "string"
}
]
}Update EnduserMedication
Method: PATCH
https://api.tellescope.com/v1/enduser-medication/:id
Updates EnduserMedication fields
{
"updates": {
"title?": "string",
"calendarEventId?": "string",
"prescribedBy?": "string",
"prescribedAt?": "Date",
"startedTakingAt?": "Date",
"stoppedTakingAt?": "Date",
"rxNormCode?": "string",
"dispensing?": {
"quantity": "number",
"unit": "string"
},
"dosage?": {
"value": "string",
"unit": "string",
"frequency": "string"
},
"source?": "string",
"externalId?": "string",
"notes?": "string",
"orderStatus?": "string",
"pharmacyName?": "string",
"prescriberName?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get EnduserMedication
Method: GET
https://api.tellescope.com/v1/enduser-medication/:id
Get an EnduserMedication
{
"filter?": {}
}Get EnduserMedications
Method: GET
https://api.tellescope.com/v1/enduser-medications
Get a page of EnduserMedications
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EnduserMedication
Method: DELETE
https://api.tellescope.com/v1/enduser-medication/:id
Delete one EnduserMedication
Authentication info onlyEnduserObservations
Load Enduser Observations (Vitals)
Method: GET
https://api.tellescope.com/v1/enduser-observations/load
Loads all observations between a given time period for an Enduser, including id, timestamp, measurement, and source
{
"from": "Date",
"to": "Date",
"enduserId?": "string",
"careTeam?": [
"60398b0231a295e64f084fd9"
],
"unreviewed?": "boolean"
}Acknowledge Observations (Vitals)
Method: POST
https://api.tellescope.com/v1/enduser-observations/acknowledge
Bulk acknowledge (mark reviewed) EnduserObservations
{
"ids": [
"60398b0231a295e64f084fd9"
]
}Create EnduserObservation
Method: POST
https://api.tellescope.com/v1/enduser-observation
Creates a new EnduserObservation
- "timestamp" is the datetime displayed in the Tellescope UI for Vitals, and defaults to the submission datetime with a precision of milliseconds. A "createdAt" timestamp is tracked automatically with a precision of seconds. "recordedAt" can be used to store another datetime but is not required and not exposed in our UI.
{
"category": "string",
"status": "string",
"measurement": {
"unit": "string",
"value": "number"
},
"enduserId": "string",
"code?": "string",
"source?": "string",
"type?": "string",
"notes?": "string",
"recordedAt?": "Date",
"reviewedAt?": "Date",
"timestamp?": "Date",
"statusChangedBy?": "string",
"beforeMeal?": "boolean",
"dontTrigger?": "boolean",
"showWithPlotsByUnit?": [
"example string"
]
}Create EnduserObservations
Method: POST
https://api.tellescope.com/v1/enduser-observations
Creates new EnduserObservations
- "timestamp" is the datetime displayed in the Tellescope UI for Vitals, and defaults to the submission datetime with a precision of milliseconds. A "createdAt" timestamp is tracked automatically with a precision of seconds. "recordedAt" can be used to store another datetime but is not required and not exposed in our UI.
{
"create": [
{
"category": "string",
"status": "string",
"measurement": {
"unit": "string",
"value": "number"
},
"enduserId": "string",
"code?": "string",
"source?": "string",
"type?": "string",
"notes?": "string",
"recordedAt?": "Date",
"reviewedAt?": "Date",
"timestamp?": "Date",
"statusChangedBy?": "string",
"beforeMeal?": "boolean",
"dontTrigger?": "boolean",
"showWithPlotsByUnit?": [
"example string"
]
}
]
}Update EnduserObservation
Method: PATCH
https://api.tellescope.com/v1/enduser-observation/:id
Updates EnduserObservation fields
{
"updates": {
"category?": "string",
"status?": "string",
"measurement?": {
"unit": "string",
"value": "number"
},
"enduserId?": "string",
"code?": "string",
"source?": "string",
"type?": "string",
"notes?": "string",
"recordedAt?": "Date",
"reviewedAt?": "Date",
"timestamp?": "Date",
"statusChangedBy?": "string",
"beforeMeal?": "boolean",
"dontTrigger?": "boolean",
"showWithPlotsByUnit?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get EnduserObservation
Method: GET
https://api.tellescope.com/v1/enduser-observation/:id
Get an EnduserObservation
{
"filter?": {}
}Get EnduserObservations
Method: GET
https://api.tellescope.com/v1/enduser-observations
Get a page of EnduserObservations
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EnduserObservation
Method: DELETE
https://api.tellescope.com/v1/enduser-observation/:id
Delete one EnduserObservation
Authentication info onlyEnduserOrders
Get Available Tests
Method: GET
https://api.tellescope.com/v1/enduser-orders/get-available-tests
Gets available tests (Vital). If zipCode is provided, filters by availability.
{
"zipCode?": "string",
"teamId?": "string"
}Place Smart Meter Order
Method: POST
https://api.tellescope.com/v1/enduser-orders/create-smart-meter-order
Creates a Smart Meter Order
{
"enduserId": "string",
"lines": [
{
"quantity": 0,
"sku": "example string"
}
],
"shipping?": "string"
}Create Lab Order (Vital)
Method: POST
https://api.tellescope.com/v1/enduser-orders/create-lab-order
Creates a lab order via Vital
{
"enduserId": "string",
"labTestId": "string",
"physicianUserId?": "string",
"teamId?": "string",
"activateBy?": "string"
}Create Prescription Vet Order (GoGoMeds)
Method: POST
https://api.tellescope.com/v1/enduser-orders/create-gogomeds-order
Creates a vet order via GoGoMeds
{
"enduserId": "string",
"PrescriptionImage": "string",
"title?": "string",
"PetName": "string",
"PetTypeId": "number",
"OtherPetType?": "string",
"PetWeight?": "string",
"AllergyText?": "string",
"CurrentMedications?": "string",
"Gender": "string",
"MedicalConditionText?": "string"
}Create EnduserOrder
Method: POST
https://api.tellescope.com/v1/enduser-order
Creates a new EnduserOrder
{
"externalId": "string",
"source": "string",
"enduserId": "string",
"userId?": "string",
"title": "string",
"status": "string",
"description?": "string",
"frequency?": "string",
"items?": [
{
"title": "example string",
"tracking": "example string"
}
]
}Create EnduserOrders
Method: POST
https://api.tellescope.com/v1/enduser-orders
Creates new EnduserOrders
{
"create": [
{
"externalId": "string",
"source": "string",
"enduserId": "string",
"userId?": "string",
"title": "string",
"status": "string",
"description?": "string",
"frequency?": "string",
"items?": [
{
"title": "example string",
"tracking": "example string"
}
]
}
]
}Update EnduserOrder
Method: PATCH
https://api.tellescope.com/v1/enduser-order/:id
Updates EnduserOrder fields
{
"updates": {
"externalId?": "string",
"source?": "string",
"enduserId?": "string",
"userId?": "string",
"title?": "string",
"status?": "string",
"description?": "string",
"frequency?": "string",
"items?": [
{
"title": "example string",
"tracking": "example string"
}
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get EnduserOrder
Method: GET
https://api.tellescope.com/v1/enduser-order/:id
Get an EnduserOrder
{
"filter?": {}
}Get EnduserOrders
Method: GET
https://api.tellescope.com/v1/enduser-orders
Get a page of EnduserOrders
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EnduserOrder
Method: DELETE
https://api.tellescope.com/v1/enduser-order/:id
Delete one EnduserOrder
Authentication info onlyEnduserProblems
Create EnduserProblem
Method: POST
https://api.tellescope.com/v1/enduser-problem
Creates a new EnduserProblem
{
"externalId?": "string",
"source?": "string",
"enduserId": "string",
"title": "string",
"code?": "string",
"codeset?": "string",
"references?": [
{
"type": "example string",
"id": "example string",
"creator": "60398b0231a295e64f084fd9",
"environment": "example string"
}
]
}Create EnduserProblems
Method: POST
https://api.tellescope.com/v1/enduser-problems
Creates new EnduserProblems
{
"create": [
{
"externalId?": "string",
"source?": "string",
"enduserId": "string",
"title": "string",
"code?": "string",
"codeset?": "string",
"references?": [
{
"type": "example string",
"id": "example string",
"creator": "60398b0231a295e64f084fd9",
"environment": "example string"
}
]
}
]
}Update EnduserProblem
Method: PATCH
https://api.tellescope.com/v1/enduser-problem/:id
Updates EnduserProblem fields
{
"updates": {
"externalId?": "string",
"source?": "string",
"enduserId?": "string",
"title?": "string",
"code?": "string",
"codeset?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get EnduserProblem
Method: GET
https://api.tellescope.com/v1/enduser-problem/:id
Get an EnduserProblem
{
"filter?": {}
}Get EnduserProblems
Method: GET
https://api.tellescope.com/v1/enduser-problems
Get a page of EnduserProblems
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EnduserProblem
Method: DELETE
https://api.tellescope.com/v1/enduser-problem/:id
Delete one EnduserProblem
Authentication info onlyEnduserProfileViews
Constraints
- title must be unique across EnduserProfileViews
Create EnduserProfileView
Method: POST
https://api.tellescope.com/v1/enduser-profile-view
Creates a new EnduserProfileView
{
"title": "string",
"blocks": [
{
"width": "example string",
"maxHeight": -10000000000000,
"type": "Field Group",
"info": {
"title": "example string",
"fields": [
"example string"
],
"displayFields": [
{
"field": "example string",
"display": "example string"
}
]
}
}
],
"showCompose?": "boolean"
}Create EnduserProfileViews
Method: POST
https://api.tellescope.com/v1/enduser-profile-views
Creates new EnduserProfileViews
{
"create": [
{
"title": "string",
"blocks": [
{
"width": "example string",
"maxHeight": -10000000000000,
"type": "Field Group",
"info": {
"title": "example string",
"fields": [
"example string"
],
"displayFields": [
{
"field": "example string",
"display": "example string"
}
]
}
}
],
"showCompose?": "boolean"
}
]
}Update EnduserProfileView
Method: PATCH
https://api.tellescope.com/v1/enduser-profile-view/:id
Updates EnduserProfileView fields
{
"updates": {
"title?": "string",
"blocks?": [
{
"width": "example string",
"maxHeight": -10000000000000,
"type": "Field Group",
"info": {
"title": "example string",
"fields": [
"example string"
],
"displayFields": [
{
"field": "example string",
"display": "example string"
}
]
}
}
],
"showCompose?": "boolean"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get EnduserProfileView
Method: GET
https://api.tellescope.com/v1/enduser-profile-view/:id
Get an EnduserProfileView
{
"filter?": {}
}Get EnduserProfileViews
Method: GET
https://api.tellescope.com/v1/enduser-profile-views
Get a page of EnduserProfileViews
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EnduserProfileView
Method: DELETE
https://api.tellescope.com/v1/enduser-profile-view/:id
Delete one EnduserProfileView
Authentication info onlyEndusers
Constraints
- email must be unique across Endusers
- externalId must be unique across Endusers
- Endusers can only access and modify their own profile
- Enduser organizationIds can only be updated by users
Begin enduser login flow (Public)
Method: POST
https://api.tellescope.com/v1/begin-enduser-login-flow
Starts the login process for an enduser, supporting passwordless options
{
"businessId": "string",
"organizationIds?": [
"60398b0231a295e64f084fd9"
],
"phone?": "string",
"email?": "string",
"redir?": "string"
}Login enduser (Public)
Method: POST
https://api.tellescope.com/v1/login-enduser
Generates an authentication token for access to enduser-facing endpoints
{
"businessId": "string",
"organizationIds?": [
"60398b0231a295e64f084fd9"
],
"id?": "string",
"phone?": "string",
"email?": "string",
"password": "string",
"durationInSeconds?": "number"
}Register as Enduser (Public)
Method: POST
https://api.tellescope.com/v1/register-as-enduser
Allows and enduser to register directly with an email and password
{
"businessId": "string",
"organizationIds?": [
"60398b0231a295e64f084fd9"
],
"email": "string",
"password": "string",
"fname?": "string",
"lname?": "string",
"emailConsent?": "boolean",
"termsSigned?": "Date",
"termsVersion?": "string"
}Request Password Reset (Public)
Method: POST
https://api.tellescope.com/v1/request-enduser-password-reset
Sends a password reset email
{
"email": "string",
"businessId": "string",
"organizationIds?": [
"60398b0231a295e64f084fd9"
]
}Reset Password (Public)
Method: POST
https://api.tellescope.com/v1/reset-enduser-password
For a code generated by request-enduser-password-reset, sets a new password
{
"resetToken": "string",
"newPassword": "string",
"businessId": "string",
"organizationIds?": [
"60398b0231a295e64f084fd9"
]
}Unsubscribe Enduser (Public)
Method: POST
https://api.tellescope.com/v1/unsubscribe-enduser
Unsubscribes an enduser from one or more types of notifications
{
"enduserId": "string",
"unsubscribeFrom": [
"example string"
]
}Get OTP Methods (Public)
Method: GET
https://api.tellescope.com/v1/endusers/otp-methods
Gets a list of possible OTP methods (e.g. email or sms) to refresh a given enduser session token
{
"token": "string"
}Send OTP Code (Public)
Method: POST
https://api.tellescope.com/v1/endusers/send-otp-code
Sends a otp code for a given method (e.g. email or sms)
{
"token": "string",
"method": "string"
}Verify Code (Public)
Method: POST
https://api.tellescope.com/v1/endusers/verify-otp-code
For a valid OTP code, returns an enduser session
{
"token": "string",
"code": "string"
}Add to Healthie Course (Program)
Method: POST
https://api.tellescope.com/v1/endusers/add-to-healthie-course
Proxy for updateCourse mutation to add Enduser to Healthie Course
{
"id": "string",
"courseId": "string"
}Check Eligibility
Method: POST
https://api.tellescope.com/v1/endusers/check-eligibility
Checks insurance eligibility via Candid or Canvas integration
{
"id": "string",
"integration?": "string",
"clearinghouse?": "string",
"insuranceType?": "string",
"reCheck?": "boolean"
}Add to journey
Method: POST
https://api.tellescope.com/v1/add-endusers-to-journey
Adds (or restarts) endusers in a journey
{
"enduserIds": [
"60398b0231a295e64f084fd9"
],
"journeyId": "string",
"automationStepId?": "string",
"journeyContext?": {
"calendarEventId": "string",
"formResponseId": "string",
"purchaseId": "string",
"templateId": "string",
"orderId": "string",
"observationId": "string",
"phoneCallId": "string",
"smsId": "string",
"chatId": "string",
"emailId": "string",
"formGroupId": "string",
"publicIdentifier": "string"
},
"throttle?": "boolean",
"source?": "string",
"startAt?": "Date"
}Remove from Journey
Method: POST
https://api.tellescope.com/v1/remove-endusers-from-journey
Removes enduser(s) from in a journey
{
"enduserIds": [
"60398b0231a295e64f084fd9"
],
"journeyId": "string"
}Set enduser password
Method: POST
https://api.tellescope.com/v1/set-enduser-password
Sets (or resets) an enduser's password. Minimum length 8 characters. When called by enduser, can only be used to set initial password.
{
"id": "string",
"password": "string"
}Check enduser authentication
Method: GET
https://api.tellescope.com/v1/enduser-is-authenticated
Checks the validity of an enduser's authToken
{
"id?": "string",
"authToken": "string"
}Refresh enduser authentication
Method: POST
https://api.tellescope.com/v1/refresh-enduser-session
When called by an authenticated enduser, generates a new session
{
"invalidatePreviousToken?": "boolean"
}Generate authToken
Method: GET
https://api.tellescope.com/v1/generate-enduser-auth-token
Generates an authToken for use by an enduser. Useful for integrating a 3rd-party authentication process or creating a session for an enduser without a set password in Tellescope.
{
"id?": "string",
"externalId?": "string",
"email?": "string",
"phone?": "string",
"durationInSeconds?": "number"
}Logout enduser
Method: POST
https://api.tellescope.com/v1/logout-enduser
Logs out an enduser
Authentication info onlyGet session info
Method: GET
https://api.tellescope.com/v1/enduser-session-info
When called by an authenticated enduser, returns their session details
Authentication info onlyMerge profiles
Method: POST
https://api.tellescope.com/v1/endusers/merge
Migrates data from a source enduser to a target enduser, and then deletes the source enduser
{
"sourceEnduserId": "string",
"destinationEnduserId": "string"
}Push
Method: POST
https://api.tellescope.com/v1/endusers/push
Pushes (upserts) using some integrations, like Photon Health
{
"enduserId": "string",
"destinations?": [
"example string"
]
}Bulk Updates
Method: PATCH
https://api.tellescope.com/v1/endusers/bulk-update
Updates custom fields across a batch of endusers at once
{
"ids": [
"60398b0231a295e64f084fd9"
],
"fields?": {},
"pushTags?": [
"example string"
],
"replaceTags?": [
"example string"
],
"customTypeId?": "string",
"updateAccessTags?": "boolean",
"state?": "string"
}Bulk Assignment
Method: PATCH
https://api.tellescope.com/v1/endusers/bulk-assignment
Add, remove, or replace care team members for endusers based on current assignment or custom field value
- ids added by addIds are included before ids in removeIds are removed
{
"customTypeId?": "string",
"addIds?": [
"60398b0231a295e64f084fd9"
],
"removeIds?": [
"60398b0231a295e64f084fd9"
],
"field?": "string",
"existingFieldValue?": "string",
"existingAssignment?": {
"qualifier": "string",
"values": [
"example string"
]
}
}Report
Method: GET
https://api.tellescope.com/v1/endusers/report
Builds a report
{
"queries": { "key": [object Object] },
"activeSince?": "Date",
"customTypeId?": "string",
"range?": {
"from": "Date",
"to": "Date"
},
"fields?": [
{
"field": "example string",
"value": "example string"
}
]
}Get Engagement Statistics
Method: GET
https://api.tellescope.com/v1/endusers/engagement
Gets the number of active endusers over a period of time (only includes chats if enduserId is set). Uses default entity only by default
{
"formIds?": [
"example string"
],
"range?": {
"from": "Date",
"to": "Date"
},
"customTypeId?": "string",
"enduserFields?": [
{
"field": "example string",
"value": "example string"
}
],
"endusersFilter?": { "key": string },
"groupBy?": "string",
"includeLinkClicks?": "boolean"
}Get Engagement Statistics
Method: GET
https://api.tellescope.com/v1/endusers/engagement-by-userid
Gets the number of active endusers over a period of time (only includes chats if enduserId is set). Uses default entity only by default. Groups by userId as submitter of form responses or recipient of messages.
{
"formIds?": [
"example string"
],
"range?": {
"from": "Date",
"to": "Date"
},
"customTypeId?": "string",
"enduserFields?": [
{
"field": "example string",
"value": "example string"
}
],
"endusersFilter?": { "key": string },
"includeLinkClicks?": "boolean"
}Sync historical Zendesk tickets for a given enduser
Method: POST
https://api.tellescope.com/v1/endusers/sync-zendesk
{
"enduserId": "string"
}Get journeys report
Method: POST
https://api.tellescope.com/v1/endusers/journeys-report
{
"journeyId?": "string"
}Open in DoseSpot
Method: POST
https://api.tellescope.com/v1/endusers/dosespot
Upserts patient to DoseSpot and opens a deep-link in DoseSpot
{
"enduserId?": "string"
}Create Enduser
Method: POST
https://api.tellescope.com/v1/enduser
Creates a new Enduser
{
"healthie_dietitian_id?": "string",
"externalId?": "string",
"email?": "string",
"unsubscribedFromMarketing?": "boolean",
"alternateEmails?": [
"example@tellescope.com"
],
"alternatePhones?": [
"example string"
],
"emailConsent?": "boolean",
"phone?": "string",
"landline?": "string",
"phoneConsent?": "boolean",
"fname?": "string",
"mname?": "string",
"lname?": "string",
"suffix?": "string",
"dateOfBirth?": "string",
"journeys?": {
"string": "string"
},
"scheduledJourneys?": [
{
"journeyId": "60398b0231a295e64f084fd9",
"addAt": "2024-11-21T02:07:40.264Z"
}
],
"tags?": [
"example string"
],
"accessTags?": [
"example string"
],
"unredactedTags?": [
"example string"
],
"fields?": {},
"unredactedFields?": {},
"preference?": "string",
"assignedTo?": [
"example string"
],
"unread?": "boolean",
"lastActive?": "Date",
"lastLogout?": "Date",
"termsSigned?": "Date",
"termsVersion?": "string",
"lastCommunication?": "Date",
"avatar?": "string",
"gender?": "string",
"height?": {
"value": [
[
"number",
"string"
]
],
"unit": "string"
},
"weight?": {
"value": [
[
"number",
"string"
]
],
"unit": "string"
},
"source?": "string",
"addressLineOne?": "string",
"addressLineTwo?": "string",
"city?": "string",
"state?": "string",
"zipCode?": "string",
"zipPlusFour?": "string",
"timezone?": "string",
"humanReadableId?": "string",
"displayName?": "string",
"unsubscribedFromPortalChatNotifications?": "boolean",
"triggeredEvents?": { "key": number },
"customTypeId?": "string",
"language?": {
"displayName": "string",
"iso6391": "string"
},
"relationships?": [
{
"id": "60398b0231a295e64f084fd9",
"type": "example string"
}
],
"markedReadAt?": "Date",
"markedUnreadAt?": "Date",
"note?": "string",
"insurance?": {
"memberId": "string",
"payerId": "string",
"payerName": "string",
"cardFront": "string",
"cardBack": "string",
"relationship": "string",
"coverageId": "string",
"requestId": "string",
"eligibility": "string",
"eligibilityRanAt": "Date",
"status": "string",
"relationshipDetails": {
"fname": "string",
"lname": "string",
"gender": "string",
"dateOfBirth": "string"
},
"payerType": "string",
"groupNumber": "string"
},
"insuranceSecondary?": {
"memberId": "string",
"payerId": "string",
"payerName": "string",
"cardFront": "string",
"cardBack": "string",
"relationship": "string",
"coverageId": "string",
"requestId": "string",
"eligibility": "string",
"eligibilityRanAt": "Date",
"status": "string",
"relationshipDetails": {
"fname": "string",
"lname": "string",
"gender": "string",
"dateOfBirth": "string"
},
"payerType": "string",
"groupNumber": "string"
},
"bookingNotes?": [
{
"bookingPageId": "60398b0231a295e64f084fd9",
"note": "example string"
}
],
"devices?": [
{
"title": "example string",
"id": "example string",
"disabled": true
}
],
"references?": [
{
"type": "example string",
"id": "example string",
"creator": "60398b0231a295e64f084fd9",
"environment": "example string"
}
],
"athenaDepartmentId?": "string",
"athenaPracticeId?": "string",
"salesforceId?": "string",
"vitalTriggersDisabled?": "boolean",
"defaultFromPhone?": "string",
"defaultFromEmail?": "string",
"useDefaultFromEmailInAutomations?": "boolean",
"useDefaultFromPhoneInAutomations?": "boolean",
"stripeCustomerId?": "string",
"stripeKey?": "string"
}Create Endusers
Method: POST
https://api.tellescope.com/v1/endusers
Creates new Endusers
{
"create": [
{
"healthie_dietitian_id?": "string",
"externalId?": "string",
"email?": "string",
"unsubscribedFromMarketing?": "boolean",
"alternateEmails?": [
"example@tellescope.com"
],
"alternatePhones?": [
"example string"
],
"emailConsent?": "boolean",
"phone?": "string",
"landline?": "string",
"phoneConsent?": "boolean",
"fname?": "string",
"mname?": "string",
"lname?": "string",
"suffix?": "string",
"dateOfBirth?": "string",
"journeys?": {
"string": "string"
},
"scheduledJourneys?": [
{
"journeyId": "60398b0231a295e64f084fd9",
"addAt": "2024-11-21T02:07:40.264Z"
}
],
"tags?": [
"example string"
],
"accessTags?": [
"example string"
],
"unredactedTags?": [
"example string"
],
"fields?": {},
"unredactedFields?": {},
"preference?": "string",
"assignedTo?": [
"example string"
],
"unread?": "boolean",
"lastActive?": "Date",
"lastLogout?": "Date",
"termsSigned?": "Date",
"termsVersion?": "string",
"lastCommunication?": "Date",
"avatar?": "string",
"gender?": "string",
"height?": {
"value": [
[
"number",
"string"
]
],
"unit": "string"
},
"weight?": {
"value": [
[
"number",
"string"
]
],
"unit": "string"
},
"source?": "string",
"addressLineOne?": "string",
"addressLineTwo?": "string",
"city?": "string",
"state?": "string",
"zipCode?": "string",
"zipPlusFour?": "string",
"timezone?": "string",
"humanReadableId?": "string",
"displayName?": "string",
"unsubscribedFromPortalChatNotifications?": "boolean",
"triggeredEvents?": { "key": number },
"customTypeId?": "string",
"language?": {
"displayName": "string",
"iso6391": "string"
},
"relationships?": [
{
"id": "60398b0231a295e64f084fd9",
"type": "example string"
}
],
"markedReadAt?": "Date",
"markedUnreadAt?": "Date",
"note?": "string",
"insurance?": {
"memberId": "string",
"payerId": "string",
"payerName": "string",
"cardFront": "string",
"cardBack": "string",
"relationship": "string",
"coverageId": "string",
"requestId": "string",
"eligibility": "string",
"eligibilityRanAt": "Date",
"status": "string",
"relationshipDetails": {
"fname": "string",
"lname": "string",
"gender": "string",
"dateOfBirth": "string"
},
"payerType": "string",
"groupNumber": "string"
},
"insuranceSecondary?": {
"memberId": "string",
"payerId": "string",
"payerName": "string",
"cardFront": "string",
"cardBack": "string",
"relationship": "string",
"coverageId": "string",
"requestId": "string",
"eligibility": "string",
"eligibilityRanAt": "Date",
"status": "string",
"relationshipDetails": {
"fname": "string",
"lname": "string",
"gender": "string",
"dateOfBirth": "string"
},
"payerType": "string",
"groupNumber": "string"
},
"bookingNotes?": [
{
"bookingPageId": "60398b0231a295e64f084fd9",
"note": "example string"
}
],
"devices?": [
{
"title": "example string",
"id": "example string",
"disabled": true
}
],
"references?": [
{
"type": "example string",
"id": "example string",
"creator": "60398b0231a295e64f084fd9",
"environment": "example string"
}
],
"athenaDepartmentId?": "string",
"athenaPracticeId?": "string",
"salesforceId?": "string",
"vitalTriggersDisabled?": "boolean",
"defaultFromPhone?": "string",
"defaultFromEmail?": "string",
"useDefaultFromEmailInAutomations?": "boolean",
"useDefaultFromPhoneInAutomations?": "boolean",
"stripeCustomerId?": "string",
"stripeKey?": "string"
}
]
}Update Enduser
Method: PATCH
https://api.tellescope.com/v1/enduser/:id
Updates Enduser fields
{
"updates": {
"healthie_dietitian_id?": "string",
"externalId?": "string",
"email?": "string",
"unsubscribedFromMarketing?": "boolean",
"alternateEmails?": [
"example@tellescope.com"
],
"alternatePhones?": [
"example string"
],
"emailConsent?": "boolean",
"phone?": "string",
"landline?": "string",
"phoneConsent?": "boolean",
"fname?": "string",
"mname?": "string",
"lname?": "string",
"suffix?": "string",
"dateOfBirth?": "string",
"journeys?": {
"string": "string"
},
"scheduledJourneys?": [
{
"journeyId": "60398b0231a295e64f084fd9",
"addAt": "2024-11-21T02:07:40.264Z"
}
],
"tags?": [
"example string"
],
"accessTags?": [
"example string"
],
"unredactedTags?": [
"example string"
],
"fields?": {},
"unredactedFields?": {},
"preference?": "string",
"assignedTo?": [
"example string"
],
"unread?": "boolean",
"lastActive?": "Date",
"lastLogout?": "Date",
"termsSigned?": "Date",
"termsVersion?": "string",
"lastCommunication?": "Date",
"avatar?": "string",
"gender?": "string",
"height?": {
"value": [
[
"number",
"string"
]
],
"unit": "string"
},
"weight?": {
"value": [
[
"number",
"string"
]
],
"unit": "string"
},
"source?": "string",
"addressLineOne?": "string",
"addressLineTwo?": "string",
"city?": "string",
"state?": "string",
"zipCode?": "string",
"zipPlusFour?": "string",
"timezone?": "string",
"humanReadableId?": "string",
"displayName?": "string",
"unsubscribedFromPortalChatNotifications?": "boolean",
"triggeredEvents?": { "key": number },
"customTypeId?": "string",
"language?": {
"displayName": "string",
"iso6391": "string"
},
"relationships?": [
{
"id": "60398b0231a295e64f084fd9",
"type": "example string"
}
],
"markedReadAt?": "Date",
"markedUnreadAt?": "Date",
"note?": "string",
"insurance?": {
"memberId": "string",
"payerId": "string",
"payerName": "string",
"cardFront": "string",
"cardBack": "string",
"relationship": "string",
"coverageId": "string",
"requestId": "string",
"eligibility": "string",
"eligibilityRanAt": "Date",
"status": "string",
"relationshipDetails": {
"fname": "string",
"lname": "string",
"gender": "string",
"dateOfBirth": "string"
},
"payerType": "string",
"groupNumber": "string"
},
"insuranceSecondary?": {
"memberId": "string",
"payerId": "string",
"payerName": "string",
"cardFront": "string",
"cardBack": "string",
"relationship": "string",
"coverageId": "string",
"requestId": "string",
"eligibility": "string",
"eligibilityRanAt": "Date",
"status": "string",
"relationshipDetails": {
"fname": "string",
"lname": "string",
"gender": "string",
"dateOfBirth": "string"
},
"payerType": "string",
"groupNumber": "string"
},
"bookingNotes?": [
{
"bookingPageId": "60398b0231a295e64f084fd9",
"note": "example string"
}
],
"devices?": [
{
"title": "example string",
"id": "example string",
"disabled": true
}
],
"athenaDepartmentId?": "string",
"athenaPracticeId?": "string",
"salesforceId?": "string",
"vitalTriggersDisabled?": "boolean",
"defaultFromPhone?": "string",
"defaultFromEmail?": "string",
"useDefaultFromEmailInAutomations?": "boolean",
"useDefaultFromPhoneInAutomations?": "boolean",
"stripeCustomerId?": "string",
"stripeKey?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Enduser
Method: GET
https://api.tellescope.com/v1/enduser/:id
Get an Enduser
{
"filter?": {}
}Get Endusers
Method: GET
https://api.tellescope.com/v1/endusers
Get a page of Endusers
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Enduser
Method: DELETE
https://api.tellescope.com/v1/enduser/:id
Delete one Enduser
Authentication info onlyEnduserStatusUpdates
Create EnduserStatusUpdate
Method: POST
https://api.tellescope.com/v1/enduser-status-update
Creates a new EnduserStatusUpdate
{
"journeyId": "string",
"enduserId": "string",
"status": "string"
}Create EnduserStatusUpdates
Method: POST
https://api.tellescope.com/v1/enduser-status-updates
Creates new EnduserStatusUpdates
{
"create": [
{
"journeyId": "string",
"enduserId": "string",
"status": "string"
}
]
}Get EnduserStatusUpdate
Method: GET
https://api.tellescope.com/v1/enduser-status-update/:id
Get an EnduserStatusUpdate
{
"filter?": {}
}Get EnduserStatusUpdates
Method: GET
https://api.tellescope.com/v1/enduser-status-updates
Get a page of EnduserStatusUpdates
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EnduserStatusUpdate
Method: DELETE
https://api.tellescope.com/v1/enduser-status-update/:id
Delete one EnduserStatusUpdate
Authentication info onlyEnduserTasks
Create EnduserTask
Method: POST
https://api.tellescope.com/v1/enduser-task
Creates a new EnduserTask
{
"title": "string",
"enduserId": "string",
"completedAt?": "Date",
"description?": "string"
}Create EnduserTasks
Method: POST
https://api.tellescope.com/v1/enduser-tasks
Creates new EnduserTasks
{
"create": [
{
"title": "string",
"enduserId": "string",
"completedAt?": "Date",
"description?": "string"
}
]
}Update EnduserTask
Method: PATCH
https://api.tellescope.com/v1/enduser-task/:id
Updates EnduserTask fields
{
"updates": {
"title?": "string",
"enduserId?": "string",
"completedAt?": "Date",
"description?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get EnduserTask
Method: GET
https://api.tellescope.com/v1/enduser-task/:id
Get an EnduserTask
{
"filter?": {}
}Get EnduserTasks
Method: GET
https://api.tellescope.com/v1/enduser-tasks
Get a page of EnduserTasks
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EnduserTask
Method: DELETE
https://api.tellescope.com/v1/enduser-task/:id
Delete one EnduserTask
Authentication info onlyEnduserViews
Constraints
- title must be unique across EnduserViews
Create EnduserView
Method: POST
https://api.tellescope.com/v1/enduser-view
Creates a new EnduserView
{
"title": "string",
"fields?": [
"example string"
],
"filter?": { "key": string },
"defaultForRole?": "string",
"defaultForUserIds?": [
"example string"
],
"hideFromRoles?": [
"example string"
],
"hideProfileLink?": "boolean",
"customTypeId?": "string",
"style?": { "key": string },
"sort?": [
{
"ascending": true,
"field": "example string",
"type": "date"
}
]
}Create EnduserViews
Method: POST
https://api.tellescope.com/v1/enduser-views
Creates new EnduserViews
{
"create": [
{
"title": "string",
"fields?": [
"example string"
],
"filter?": { "key": string },
"defaultForRole?": "string",
"defaultForUserIds?": [
"example string"
],
"hideFromRoles?": [
"example string"
],
"hideProfileLink?": "boolean",
"customTypeId?": "string",
"style?": { "key": string },
"sort?": [
{
"ascending": true,
"field": "example string",
"type": "date"
}
]
}
]
}Update EnduserView
Method: PATCH
https://api.tellescope.com/v1/enduser-view/:id
Updates EnduserView fields
{
"updates": {
"title?": "string",
"fields?": [
"example string"
],
"filter?": { "key": string },
"defaultForRole?": "string",
"defaultForUserIds?": [
"example string"
],
"hideFromRoles?": [
"example string"
],
"hideProfileLink?": "boolean",
"customTypeId?": "string",
"style?": { "key": string },
"sort?": [
{
"ascending": true,
"field": "example string",
"type": "date"
}
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get EnduserView
Method: GET
https://api.tellescope.com/v1/enduser-view/:id
Get an EnduserView
{
"filter?": {}
}Get EnduserViews
Method: GET
https://api.tellescope.com/v1/enduser-views
Get a page of EnduserViews
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EnduserView
Method: DELETE
https://api.tellescope.com/v1/enduser-view/:id
Delete one EnduserView
Authentication info onlyEngagementEvents
Create EngagementEvent
Method: POST
https://api.tellescope.com/v1/engagement-event
Creates a new EngagementEvent
{
"enduserId": "string",
"type": "string",
"significance": "number",
"timestamp?": "Date",
"fields?": {}
}Create EngagementEvents
Method: POST
https://api.tellescope.com/v1/engagement-events
Creates new EngagementEvents
{
"create": [
{
"enduserId": "string",
"type": "string",
"significance": "number",
"timestamp?": "Date",
"fields?": {}
}
]
}Update EngagementEvent
Method: PATCH
https://api.tellescope.com/v1/engagement-event/:id
Updates EngagementEvent fields
{
"updates": {
"type?": "string",
"significance?": "number",
"timestamp?": "Date",
"fields?": {}
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get EngagementEvent
Method: GET
https://api.tellescope.com/v1/engagement-event/:id
Get an EngagementEvent
{
"filter?": {}
}Get EngagementEvents
Method: GET
https://api.tellescope.com/v1/engagement-events
Get a page of EngagementEvents
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete EngagementEvent
Method: DELETE
https://api.tellescope.com/v1/engagement-event/:id
Delete one EngagementEvent
Authentication info onlyFaxLogs
Create FaxLog
Method: POST
https://api.tellescope.com/v1/fax-log
Creates a new FaxLog
{
"title": "string",
"externalId": "string",
"source": "string",
"fileId": "string",
"from": "string",
"to": "string",
"inbound": "boolean",
"enduserId?": "string",
"userId?": "string",
"errorMessage?": "string",
"tags?": [
"example string"
]
}Create FaxLogs
Method: POST
https://api.tellescope.com/v1/fax-logs
Creates new FaxLogs
{
"create": [
{
"title": "string",
"externalId": "string",
"source": "string",
"fileId": "string",
"from": "string",
"to": "string",
"inbound": "boolean",
"enduserId?": "string",
"userId?": "string",
"errorMessage?": "string",
"tags?": [
"example string"
]
}
]
}Update FaxLog
Method: PATCH
https://api.tellescope.com/v1/fax-log/:id
Updates FaxLog fields
{
"updates": {
"title?": "string",
"externalId?": "string",
"source?": "string",
"fileId?": "string",
"from?": "string",
"to?": "string",
"inbound?": "boolean",
"enduserId?": "string",
"userId?": "string",
"errorMessage?": "string",
"tags?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get FaxLog
Method: GET
https://api.tellescope.com/v1/fax-log/:id
Get an FaxLog
{
"filter?": {}
}Get FaxLogs
Method: GET
https://api.tellescope.com/v1/fax-logs
Get a page of FaxLogs
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete FaxLog
Method: DELETE
https://api.tellescope.com/v1/fax-log/:id
Delete one FaxLog
Authentication info onlyFiles
Prepare File Upload
Method: POST
https://api.tellescope.com/v1/prepare-file-upload
Generates an upload link for a file, storing metadata as a File record.
{
"name": "string",
"size": "number",
"type": "string",
"publicRead?": "boolean",
"isCalledOut?": "boolean",
"publicName?": "string",
"enduserId?": "string",
"source?": "string",
"externalId?": "string"
}Generate File Download
Method: GET
https://api.tellescope.com/v1/file-download-URL
Generates a temporary download link for a file (which expires in no more than 7 days).
{
"secureName": "string",
"preferInBrowser?": "boolean"
}Run OCR (Docsumo)
Method: POST
https://api.tellescope.com/v1/files/ocr
Runs optical character recognition on a document (currently Docsumo when integrated)
{
"id": "string",
"type": "string"
}Confirm File Upload
Method: POST
https://api.tellescope.com/v1/files/confirm-upload
Triggers file create side effects / webhooks to be called after client-side upload is complete
{
"id": "string"
}Send Fax (via mFax integration)
Method: POST
https://api.tellescope.com/v1/files/send-fax
Sends a fax via mFax to the destination number
{
"id": "string",
"recipientFaxNumber": "string"
}Get File
Method: GET
https://api.tellescope.com/v1/file/:id
Get an File
{
"filter?": {}
}Get Files
Method: GET
https://api.tellescope.com/v1/files
Get a page of Files
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Update File
Method: PATCH
https://api.tellescope.com/v1/file/:id
Updates File fields
{
"updates": {
"tags?": [
"example string"
],
"name?": "string",
"size?": "number",
"type?": "string",
"enduserId?": "string",
"hideFromEnduserPortal?": "boolean",
"pushedToClientPortal?": "boolean",
"hiddenFromEnduser?": "boolean",
"isCalledOut?": "boolean",
"externalId?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Delete File
Method: DELETE
https://api.tellescope.com/v1/file/:id
Delete one File
Authentication info onlyFlowchartNotes
Create FlowchartNote
Method: POST
https://api.tellescope.com/v1/flowchart-note
Creates a new FlowchartNote
{
"flowchartId": "string",
"note": "string",
"flowchartUI?": {
"x": "number",
"y": "number"
}
}Create FlowchartNotes
Method: POST
https://api.tellescope.com/v1/flowchart-notes
Creates new FlowchartNotes
{
"create": [
{
"flowchartId": "string",
"note": "string",
"flowchartUI?": {
"x": "number",
"y": "number"
}
}
]
}Update FlowchartNote
Method: PATCH
https://api.tellescope.com/v1/flowchart-note/:id
Updates FlowchartNote fields
{
"updates": {
"flowchartId?": "string",
"note?": "string",
"flowchartUI?": {
"x": "number",
"y": "number"
}
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get FlowchartNote
Method: GET
https://api.tellescope.com/v1/flowchart-note/:id
Get an FlowchartNote
{
"filter?": {}
}Get FlowchartNotes
Method: GET
https://api.tellescope.com/v1/flowchart-notes
Get a page of FlowchartNotes
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete FlowchartNote
Method: DELETE
https://api.tellescope.com/v1/flowchart-note/:id
Delete one FlowchartNote
Authentication info onlyFormFields
Load Choices From Database
Method: GET
https://api.tellescope.com/v1/form-fields/load-choices-from-database
Loads choices for a Database Select field type in a form
{
"fieldId": "string",
"limit?": "number",
"lastId?": "string",
"databaseId?": "string"
}Load Appointment Booking Info
Method: GET
https://api.tellescope.com/v1/form-fields/booking-info
Loads necessary information for rendering an Appointment Booking field
{
"enduserId?": "string",
"bookingPageId": "string",
"enduserFields?": {
"state": "string"
}
}Create FormField
Method: POST
https://api.tellescope.com/v1/form-field
Creates a new FormField
{
"formId": "string",
"title": "string",
"headerText?": "string",
"placeholder?": "string",
"type?": "string",
"previousFields?": [
{
"type": "root",
"info": {}
}
],
"flowchartUI?": {
"x": "number",
"y": "number"
},
"options?": {
"default": "string",
"bookingPageId": "string",
"tableChoices": [
{
"type": "Text",
"label": "example string",
"info": { }
}
],
"choices": [
"example string"
],
"canvasCodings": [
{
"code": "example string",
"display": "example string",
"system": "example string"
}
],
"from": "number",
"to": "number",
"other": "boolean",
"radio": "boolean",
"pdfAttachment": "string",
"subFields": [
{
"id": "60398b0231a295e64f084fd9"
}
],
"validFileTypes": [
"example string"
],
"productIds": [
"example string"
],
"chargeImmediately": "boolean",
"signatureUrl": "string",
"maxLength": "number",
"minLength": "number",
"repeat": "boolean",
"databaseId": "string",
"databaseLabel": "string",
"databaseLabels": [
"example string"
],
"databaseFilter": {
"databaseLabel": "string",
"fieldId": "string"
},
"useDatePicker": "boolean",
"sharedIntakeFields": [
"example string"
],
"hiddenDefaultFields": [
"example string"
],
"copyResponse": "boolean",
"disableGoBack": "boolean",
"disableNext": "boolean",
"canvasConsentCategory": {
"code": "string",
"display": "string",
"system": "string"
},
"customPriceMessage": "string",
"billingProvider": "string",
"addressFields": [
"example string"
],
"validStates": [
"example string"
],
"autoAdvance": "boolean",
"autoSubmit": "boolean",
"userTags": [
"example string"
],
"userFilterTags": [
"example string"
],
"prefillSignature": "boolean",
"requirePredefinedInsurer": "boolean",
"includeGroupNumber": "boolean",
"holdAppointmentMinutes": "number",
"rangeStepSize": "number",
"redirectFormId": "string",
"redirectExternalUrl": "string",
"customTypeId": "string",
"groupPadding": "number",
"saveIntakeOnPartial": "boolean",
"max": "number",
"min": "number"
},
"description?": "string",
"htmlDescription?": "string",
"intakeField?": "string",
"isOptional?": "boolean",
"fullZIP?": "boolean",
"isInGroup?": "boolean",
"externalId?": "string",
"sharedWithEnduser?": "boolean",
"calloutConditions?": [
{
"comparison": "Equals",
"value": "example string"
}
],
"highlightOnTimeline?": "boolean",
"prepopulateFromFields?": "boolean",
"prepopulateFromDatabase?": {
"databaseId": "string",
"field": "string",
"overwrite": "boolean"
},
"disabledWhenPrepopulated?": "boolean",
"feedback?": [
{
"ifEquals": "example string",
"display": "example string"
}
],
"titleFontSize?": "number"
}Create FormFields
Method: POST
https://api.tellescope.com/v1/form-fields
Creates new FormFields
{
"create": [
{
"formId": "string",
"title": "string",
"headerText?": "string",
"placeholder?": "string",
"type?": "string",
"previousFields?": [
{
"type": "root",
"info": {}
}
],
"flowchartUI?": {
"x": "number",
"y": "number"
},
"options?": {
"default": "string",
"bookingPageId": "string",
"tableChoices": [
{
"type": "Text",
"label": "example string",
"info": { }
}
],
"choices": [
"example string"
],
"canvasCodings": [
{
"code": "example string",
"display": "example string",
"system": "example string"
}
],
"from": "number",
"to": "number",
"other": "boolean",
"radio": "boolean",
"pdfAttachment": "string",
"subFields": [
{
"id": "60398b0231a295e64f084fd9"
}
],
"validFileTypes": [
"example string"
],
"productIds": [
"example string"
],
"chargeImmediately": "boolean",
"signatureUrl": "string",
"maxLength": "number",
"minLength": "number",
"repeat": "boolean",
"databaseId": "string",
"databaseLabel": "string",
"databaseLabels": [
"example string"
],
"databaseFilter": {
"databaseLabel": "string",
"fieldId": "string"
},
"useDatePicker": "boolean",
"sharedIntakeFields": [
"example string"
],
"hiddenDefaultFields": [
"example string"
],
"copyResponse": "boolean",
"disableGoBack": "boolean",
"disableNext": "boolean",
"canvasConsentCategory": {
"code": "string",
"display": "string",
"system": "string"
},
"customPriceMessage": "string",
"billingProvider": "string",
"addressFields": [
"example string"
],
"validStates": [
"example string"
],
"autoAdvance": "boolean",
"autoSubmit": "boolean",
"userTags": [
"example string"
],
"userFilterTags": [
"example string"
],
"prefillSignature": "boolean",
"requirePredefinedInsurer": "boolean",
"includeGroupNumber": "boolean",
"holdAppointmentMinutes": "number",
"rangeStepSize": "number",
"redirectFormId": "string",
"redirectExternalUrl": "string",
"customTypeId": "string",
"groupPadding": "number",
"saveIntakeOnPartial": "boolean",
"max": "number",
"min": "number"
},
"description?": "string",
"htmlDescription?": "string",
"intakeField?": "string",
"isOptional?": "boolean",
"fullZIP?": "boolean",
"isInGroup?": "boolean",
"externalId?": "string",
"sharedWithEnduser?": "boolean",
"calloutConditions?": [
{
"comparison": "Equals",
"value": "example string"
}
],
"highlightOnTimeline?": "boolean",
"prepopulateFromFields?": "boolean",
"prepopulateFromDatabase?": {
"databaseId": "string",
"field": "string",
"overwrite": "boolean"
},
"disabledWhenPrepopulated?": "boolean",
"feedback?": [
{
"ifEquals": "example string",
"display": "example string"
}
],
"titleFontSize?": "number"
}
]
}Update FormField
Method: PATCH
https://api.tellescope.com/v1/form-field/:id
Updates FormField fields
{
"updates": {
"formId?": "string",
"title?": "string",
"headerText?": "string",
"placeholder?": "string",
"type?": "string",
"previousFields?": [
{
"type": "root",
"info": {}
}
],
"flowchartUI?": {
"x": "number",
"y": "number"
},
"options?": {
"default": "string",
"bookingPageId": "string",
"tableChoices": [
{
"type": "Text",
"label": "example string",
"info": { }
}
],
"choices": [
"example string"
],
"canvasCodings": [
{
"code": "example string",
"display": "example string",
"system": "example string"
}
],
"from": "number",
"to": "number",
"other": "boolean",
"radio": "boolean",
"pdfAttachment": "string",
"subFields": [
{
"id": "60398b0231a295e64f084fd9"
}
],
"validFileTypes": [
"example string"
],
"productIds": [
"example string"
],
"chargeImmediately": "boolean",
"signatureUrl": "string",
"maxLength": "number",
"minLength": "number",
"repeat": "boolean",
"databaseId": "string",
"databaseLabel": "string",
"databaseLabels": [
"example string"
],
"databaseFilter": {
"databaseLabel": "string",
"fieldId": "string"
},
"useDatePicker": "boolean",
"sharedIntakeFields": [
"example string"
],
"hiddenDefaultFields": [
"example string"
],
"copyResponse": "boolean",
"disableGoBack": "boolean",
"disableNext": "boolean",
"canvasConsentCategory": {
"code": "string",
"display": "string",
"system": "string"
},
"customPriceMessage": "string",
"billingProvider": "string",
"addressFields": [
"example string"
],
"validStates": [
"example string"
],
"autoAdvance": "boolean",
"autoSubmit": "boolean",
"userTags": [
"example string"
],
"userFilterTags": [
"example string"
],
"prefillSignature": "boolean",
"requirePredefinedInsurer": "boolean",
"includeGroupNumber": "boolean",
"holdAppointmentMinutes": "number",
"rangeStepSize": "number",
"redirectFormId": "string",
"redirectExternalUrl": "string",
"customTypeId": "string",
"groupPadding": "number",
"saveIntakeOnPartial": "boolean",
"max": "number",
"min": "number"
},
"description?": "string",
"htmlDescription?": "string",
"intakeField?": "string",
"isOptional?": "boolean",
"fullZIP?": "boolean",
"isInGroup?": "boolean",
"externalId?": "string",
"sharedWithEnduser?": "boolean",
"calloutConditions?": [
{
"comparison": "Equals",
"value": "example string"
}
],
"highlightOnTimeline?": "boolean",
"prepopulateFromFields?": "boolean",
"prepopulateFromDatabase?": {
"databaseId": "string",
"field": "string",
"overwrite": "boolean"
},
"disabledWhenPrepopulated?": "boolean",
"feedback?": [
{
"ifEquals": "example string",
"display": "example string"
}
],
"titleFontSize?": "number"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get FormField
Method: GET
https://api.tellescope.com/v1/form-field/:id
Get an FormField
{
"filter?": {}
}Get FormFields
Method: GET
https://api.tellescope.com/v1/form-fields
Get a page of FormFields
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete FormField
Method: DELETE
https://api.tellescope.com/v1/form-field/:id
Delete one FormField
Authentication info onlyFormGroups
Constraints
- title must be unique across FormGroups
Create FormGroup
Method: POST
https://api.tellescope.com/v1/form-group
Creates a new FormGroup
{
"title": "string",
"formIds": [
"60398b0231a295e64f084fd9"
]
}Create FormGroups
Method: POST
https://api.tellescope.com/v1/form-groups
Creates new FormGroups
{
"create": [
{
"title": "string",
"formIds": [
"60398b0231a295e64f084fd9"
]
}
]
}Update FormGroup
Method: PATCH
https://api.tellescope.com/v1/form-group/:id
Updates FormGroup fields
{
"updates": {
"title?": "string",
"formIds?": [
"60398b0231a295e64f084fd9"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get FormGroup
Method: GET
https://api.tellescope.com/v1/form-group/:id
Get an FormGroup
{
"filter?": {}
}Get FormGroups
Method: GET
https://api.tellescope.com/v1/form-groups
Get a page of FormGroups
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete FormGroup
Method: DELETE
https://api.tellescope.com/v1/form-group/:id
Delete one FormGroup
Authentication info onlyFormResponses
Generate Session for Public Form (Public)
Method: POST
https://api.tellescope.com/v1/session-for-public-form
Generates a session for filling out a public form.
{
"formId": "string",
"businessId": "string",
"email?": "string",
"dateOfBirth?": "string",
"phone?": "string",
"fname?": "string",
"lname?": "string",
"gender?": "string",
"publicIdentifier?": "string",
"state?": "string",
"customTypeId?": "string",
"skipMatch?": "boolean"
}Prepare Form Response
Method: POST
https://api.tellescope.com/v1/prepare-form-response
Generates an access code that allows an enduser to submit a form response.
{
"formId": "string",
"enduserId": "string",
"automationStepId?": "string",
"expireAt?": "Date",
"sharedVia?": "string",
"isInternalNote?": "boolean",
"title?": "string",
"parentResponseId?": "string",
"rootResponseId?": "string",
"carePlanId?": "string",
"calendarEventId?": "string",
"context?": "string"
}Generate PDF
Method: GET
https://api.tellescope.com/v1/form-responses/generate-pdf
Get a PDF document generated for a given form response
{
"id": "string"
}Push to EHR
Method: POST
https://api.tellescope.com/v1/form-responses/push-to-ehr
Pushes to an external EHR (e.g. Healthie)
{
"id": "string",
"addedResponses?": [
{
"fieldId": "example string",
"fieldTitle": "example string",
"fieldDescription": "example string",
"fieldHtmlDescription": "example string",
"answer": {
"type": "Height",
"value": {
"feet": -10000000000000,
"inches": -10000000000000
}
},
"answerIsHTML": true,
"externalId": "example string",
"sharedWithEnduser": true,
"isCalledOut": true,
"isHighlightedOnTimeline": true,
"computedValueKey": "example string",
"disabled": true,
"intakeField": "example string"
}
]
}Save Field Response
Method: PATCH
https://api.tellescope.com/v1/save-field-response
With an accessCode, includes the answer to an individual field in a partial form response.
{
"formResponseId?": "string",
"accessCode?": "string",
"response?": {
"fieldId": "string",
"fieldTitle": "string",
"fieldDescription": "string",
"fieldHtmlDescription": "string",
"answer": [
[
{
"type": "string",
"value": {
"feet": "number",
"inches": "number"
}
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": [
{ "key": "value" }
]
},
{
"type": "string",
"value": {
"memberId": "string",
"payerId": "string",
"payerName": "string",
"cardFront": "string",
"cardBack": "string",
"relationship": "string",
"coverageId": "string",
"requestId": "string",
"eligibility": "string",
"eligibilityRanAt": "Date",
"status": "string",
"relationshipDetails": {
"fname": "string",
"lname": "string",
"gender": "string",
"dateOfBirth": "string"
},
"payerType": "string",
"groupNumber": "string"
}
},
{
"type": "string",
"value": [
{
"id": "60398b0231a295e64f084fd9"
}
]
},
{
"type": "string",
"value": {
"addressLineOne": "string",
"addressLineTwo": "string",
"city": "string",
"state": "string",
"zipCode": "string",
"zipPlusFour": "string"
}
},
{
"type": "string",
"value": [
[
{
"label": "example string",
"entry": "example string"
}
]
]
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": "number"
},
{
"type": "string",
"value": "number"
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": "Date"
},
{
"type": "string",
"value": "string"
},
{
"type": "string",
"value": {
"name": "string",
"secureName": "string",
"type": "string"
}
},
{
"type": "string",
"value": [
{
"name": "example string",
"secureName": "example string",
"type": "example string"
}
]
},
{
"type": "string",
"value": [
"example string"
]
},
{
"type": "string",
"value": [
"example string"
]
},
{
"type": "string",
"value": [
"example string"
]
},
{
"type": "string",
"value": {
"fullName": "string",
"signed": "boolean",
"pdfAttachment": "string",
"url": "string",
"signedPdfSecureName": "string"
}
},
{
"type": "string",
"value": [
{
"recordId": "60398b0231a295e64f084fd9",
"databaseId": "60398b0231a295e64f084fd9",
"text": "example string"
}
]
},
{
"type": "string",
"value": [
{
"displayTerm": "example string",
"drugName": "example string",
"drugSynonym": "example string",
"otherDrug": "example string",
"NDCs": [
"example string"
],
"rxNormCode": "example string",
"reasonForTaking": "example string",
"dosage": {
"value": "example string",
"unit": "example string",
"quantity": "example string",
"frequency": "example string"
}
}
]
}
]
],
"answerIsHTML": "boolean",
"externalId": "string",
"sharedWithEnduser": "boolean",
"isCalledOut": "boolean",
"isHighlightedOnTimeline": "boolean",
"computedValueKey": "string",
"disabled": "boolean",
"intakeField": "string"
},
"responses?": [
{
"fieldId": "example string",
"fieldTitle": "example string",
"fieldDescription": "example string",
"fieldHtmlDescription": "example string",
"answer": {
"type": "Height",
"value": {
"feet": -10000000000000,
"inches": -10000000000000
}
},
"answerIsHTML": true,
"externalId": "example string",
"sharedWithEnduser": true,
"isCalledOut": true,
"isHighlightedOnTimeline": true,
"computedValueKey": "example string",
"disabled": true,
"intakeField": "example string"
}
]
}Submit Form Response
Method: PATCH
https://api.tellescope.com/v1/submit-form-response
With an accessCode, stores responses to a form.
{
"accessCode": "string",
"responses": [
{
"fieldId": "example string",
"fieldTitle": "example string",
"fieldDescription": "example string",
"fieldHtmlDescription": "example string",
"answer": {
"type": "Height",
"value": {
"feet": -10000000000000,
"inches": -10000000000000
}
},
"answerIsHTML": true,
"externalId": "example string",
"sharedWithEnduser": true,
"isCalledOut": true,
"isHighlightedOnTimeline": true,
"computedValueKey": "example string",
"disabled": true,
"intakeField": "example string"
}
],
"automationStepId?": "string",
"customerId?": "string",
"productIds?": [
"example string"
],
"utm?": [
{
"field": "example string",
"value": "example string"
}
]
}Info for Access Code
Method: GET
https://api.tellescope.com/v1/form-info-for-access-code
With an accessCode, retrieves the relevant info for submitting a form
{
"accessCode": "string"
}Stripe details for form field
Method: GET
https://api.tellescope.com/v1/form-responses/stripe-details
Gets the relevant information for a Stripe field
{
"fieldId": "string"
}Report
Method: ALL
https://api.tellescope.com/v1/form-responses/report
Builds a report
{
"queries": { "key": [object Object] },
"formIds?": [
"60398b0231a295e64f084fd9"
],
"submittedAtRange?": {
"from": "Date",
"to": "Date"
},
"range?": {
"from": "Date",
"to": "Date"
},
"enduserFilter?": { "key": string },
"submittedOnly?": "boolean",
"includeIds?": "boolean"
}Related Forms Report
Method: ALL
https://api.tellescope.com/v1/form-responses/related-forms-report
Builds a report on related forms (parent-child)
{
"formIds?": [
"60398b0231a295e64f084fd9"
],
"submittedAtRange?": {
"from": "Date",
"to": "Date"
},
"childSubmittedAtRange?": {
"from": "Date",
"to": "Date"
},
"answers?": [
"example string"
],
"groupBy?": "string",
"enduserFilter?": { "key": string }
}Get Enduser Statistics
Method: ALL
https://api.tellescope.com/v1/form-responses/enduser-statistics
Get statistics on the number of *unique* endusers who have submitted forms
{
"formIds?": [
"example string"
],
"range?": {
"from": "Date",
"to": "Date"
},
"customTypeId?": "string",
"enduserFields?": [
{
"field": "example string",
"value": "example string"
}
],
"endusersFilter?": { "key": string },
"groupBy?": "string",
"includeCalendarEventTemplateIds?": [
"example string"
]
}Get Enduser Statistics By Submitter
Method: ALL
https://api.tellescope.com/v1/form-responses/enduser-statistics-by-submitter
Get statistics on the number of *unique* endusers who have submitted forms, grouped by form submitter ID
{
"formIds?": [
"example string"
],
"range?": {
"from": "Date",
"to": "Date"
},
"customTypeId?": "string",
"enduserFields?": [
{
"field": "example string",
"value": "example string"
}
],
"endusersFilter?": { "key": string },
"includeCalendarEventTemplateIds?": [
"example string"
]
}Get Distribution of Answers for Forms
Method: ALL
https://api.tellescope.com/v1/form-responses/distribution-report
Get statistics on the number of *unique* endusers who have submitted forms, grouped by form submitter ID
{
"formIds": [
"example string"
],
"submittedAtRange": {
"from": "Date",
"to": "Date"
}
}Create FormResponse
Method: POST
https://api.tellescope.com/v1/form-response
Creates a new FormResponse
{
"discussionRoomId?": "string",
"formId": "string",
"enduserId?": "string",
"submissionExpiresAt?": "number",
"openedAt?": "Date",
"publicSubmit?": "boolean",
"submittedBy?": "string",
"submittedByIsPlaceholder?": "boolean",
"accessCode?": "string",
"userEmail?": "string",
"submittedAt?": "Date",
"formTitle?": "string",
"responses?": [
{
"fieldId": "example string",
"fieldTitle": "example string",
"fieldDescription": "example string",
"fieldHtmlDescription": "example string",
"answer": {
"type": "Height",
"value": {
"feet": -10000000000000,
"inches": -10000000000000
}
},
"answerIsHTML": true,
"externalId": "example string",
"sharedWithEnduser": true,
"isCalledOut": true,
"isHighlightedOnTimeline": true,
"computedValueKey": "example string",
"disabled": true,
"intakeField": "example string"
}
],
"draftSavedAt?": "Date",
"draftSavedBy?": "string",
"hideFromEnduserPortal?": "boolean",
"sharedVia?": "string",
"isInternalNote?": "boolean",
"pinnedAt?": "Date",
"publicIdentifier?": "string",
"source?": "string",
"externalId?": "string",
"rootResponseId?": "string",
"parentResponseId?": "string",
"tags?": [
"example string"
],
"carePlanId?": "string",
"context?": "string",
"calendarEventId?": "string",
"groupId?": "string",
"instanceId?": "string",
"groupPosition?": "number",
"hideAfterUnsubmittedInMS?": "number"
}Create FormResponses
Method: POST
https://api.tellescope.com/v1/form-responses
Creates new FormResponses
{
"create": [
{
"discussionRoomId?": "string",
"formId": "string",
"enduserId?": "string",
"submissionExpiresAt?": "number",
"openedAt?": "Date",
"publicSubmit?": "boolean",
"submittedBy?": "string",
"submittedByIsPlaceholder?": "boolean",
"accessCode?": "string",
"userEmail?": "string",
"submittedAt?": "Date",
"formTitle?": "string",
"responses?": [
{
"fieldId": "example string",
"fieldTitle": "example string",
"fieldDescription": "example string",
"fieldHtmlDescription": "example string",
"answer": {
"type": "Height",
"value": {
"feet": -10000000000000,
"inches": -10000000000000
}
},
"answerIsHTML": true,
"externalId": "example string",
"sharedWithEnduser": true,
"isCalledOut": true,
"isHighlightedOnTimeline": true,
"computedValueKey": "example string",
"disabled": true,
"intakeField": "example string"
}
],
"draftSavedAt?": "Date",
"draftSavedBy?": "string",
"hideFromEnduserPortal?": "boolean",
"sharedVia?": "string",
"isInternalNote?": "boolean",
"pinnedAt?": "Date",
"publicIdentifier?": "string",
"source?": "string",
"externalId?": "string",
"rootResponseId?": "string",
"parentResponseId?": "string",
"tags?": [
"example string"
],
"carePlanId?": "string",
"context?": "string",
"calendarEventId?": "string",
"groupId?": "string",
"instanceId?": "string",
"groupPosition?": "number",
"hideAfterUnsubmittedInMS?": "number"
}
]
}Update FormResponse
Method: PATCH
https://api.tellescope.com/v1/form-response/:id
Updates FormResponse fields
{
"updates": {
"discussionRoomId?": "string",
"formId?": "string",
"enduserId?": "string",
"openedAt?": "Date",
"publicSubmit?": "boolean",
"submittedBy?": "string",
"submittedByIsPlaceholder?": "boolean",
"accessCode?": "string",
"userEmail?": "string",
"submittedAt?": "Date",
"formTitle?": "string",
"responses?": [
{
"fieldId": "example string",
"fieldTitle": "example string",
"fieldDescription": "example string",
"fieldHtmlDescription": "example string",
"answer": {
"type": "Height",
"value": {
"feet": -10000000000000,
"inches": -10000000000000
}
},
"answerIsHTML": true,
"externalId": "example string",
"sharedWithEnduser": true,
"isCalledOut": true,
"isHighlightedOnTimeline": true,
"computedValueKey": "example string",
"disabled": true,
"intakeField": "example string"
}
],
"draftSavedAt?": "Date",
"draftSavedBy?": "string",
"hideFromEnduserPortal?": "boolean",
"sharedVia?": "string",
"isInternalNote?": "boolean",
"pinnedAt?": "Date",
"publicIdentifier?": "string",
"source?": "string",
"externalId?": "string",
"rootResponseId?": "string",
"parentResponseId?": "string",
"tags?": [
"example string"
],
"carePlanId?": "string",
"context?": "string",
"calendarEventId?": "string",
"groupId?": "string",
"instanceId?": "string",
"groupPosition?": "number",
"hideAfterUnsubmittedInMS?": "number"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get FormResponse
Method: GET
https://api.tellescope.com/v1/form-response/:id
Get an FormResponse
{
"filter?": {}
}Get FormResponses
Method: GET
https://api.tellescope.com/v1/form-responses
Get a page of FormResponses
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete FormResponse
Method: DELETE
https://api.tellescope.com/v1/form-response/:id
Delete one FormResponse
Authentication info onlyForms
Get details for public form (Public)
Method: GET
https://api.tellescope.com/v1/forms/public-details
Gets details for public form, e.g. whether to require date of birth
{
"formId": "string"
}Form Statistics
Method: GET
https://api.tellescope.com/v1/forms/statistics
Gets response statistics for a given form
{
"formId": "string",
"range?": {
"from": "Date",
"to": "Date"
}
}Create Form
Method: POST
https://api.tellescope.com/v1/form
Creates a new Form
{
"title": "string",
"numFields?": "number",
"displayTitle?": "string",
"description?": "string",
"customGreeting?": "string",
"customSignature?": "string",
"customSubject?": "string",
"allowPublicURL?": "boolean",
"intakePhone?": "string",
"intakeEmailRequired?": "boolean",
"intakeEmailHidden?": "boolean",
"intakeDateOfBirth?": "string",
"intakeState?": "string",
"intakeGender?": "string",
"intakeGenderIsSex?": "boolean",
"thanksMessage?": "string",
"htmlThanksMessage?": "string",
"type?": "string",
"scoring?": [
{
"title": "example string",
"fieldId": "60398b0231a295e64f084fd9",
"response": "example string",
"score": "example string"
}
],
"externalId?": "string",
"ga4measurementId?": "string",
"backgroundColor?": "string",
"productIds?": [
"60398b0231a295e64f084fd9"
],
"submitRedirectURL?": "string",
"customization?": {
"publicFormHTMLDescription": "string",
"publicFormSubmitHTMLDescription": "string",
"publicLabelPrefix": "string",
"hideProgressBar": "boolean",
"hideLogo": "boolean",
"showRestartAtEnd": "boolean",
"multiPagePublicQuestions": "boolean",
"logoHeight": "number",
"hideBg": "boolean"
},
"publicFormIdRedirect?": "string",
"disabled?": "boolean",
"disableAutomaticIntegrationPush?": "boolean",
"customTypeIds?": [
"60398b0231a295e64f084fd9"
],
"lockResponsesOnSubmission?": "boolean",
"tags?": [
"example string"
],
"language?": "string",
"isNonVisitElationNote?": "boolean",
"publicShowLanguage?": "boolean",
"publicShowDownload?": "boolean",
"canvasId?": "string",
"canvasQuestionId?": "string",
"syncToOLH?": "boolean",
"syncWithResponsesFromFormIds?": [
"example string"
],
"scoresSync?": [
{
"score": "example string",
"externalId": "example string"
}
],
"hideAfterUnsubmittedInMS?": "number",
"hideFromCompose?": "boolean"
}Create Forms
Method: POST
https://api.tellescope.com/v1/forms
Creates new Forms
{
"create": [
{
"title": "string",
"numFields?": "number",
"displayTitle?": "string",
"description?": "string",
"customGreeting?": "string",
"customSignature?": "string",
"customSubject?": "string",
"allowPublicURL?": "boolean",
"intakePhone?": "string",
"intakeEmailRequired?": "boolean",
"intakeEmailHidden?": "boolean",
"intakeDateOfBirth?": "string",
"intakeState?": "string",
"intakeGender?": "string",
"intakeGenderIsSex?": "boolean",
"thanksMessage?": "string",
"htmlThanksMessage?": "string",
"type?": "string",
"scoring?": [
{
"title": "example string",
"fieldId": "60398b0231a295e64f084fd9",
"response": "example string",
"score": "example string"
}
],
"externalId?": "string",
"ga4measurementId?": "string",
"backgroundColor?": "string",
"productIds?": [
"60398b0231a295e64f084fd9"
],
"submitRedirectURL?": "string",
"customization?": {
"publicFormHTMLDescription": "string",
"publicFormSubmitHTMLDescription": "string",
"publicLabelPrefix": "string",
"hideProgressBar": "boolean",
"hideLogo": "boolean",
"showRestartAtEnd": "boolean",
"multiPagePublicQuestions": "boolean",
"logoHeight": "number",
"hideBg": "boolean"
},
"publicFormIdRedirect?": "string",
"disabled?": "boolean",
"disableAutomaticIntegrationPush?": "boolean",
"customTypeIds?": [
"60398b0231a295e64f084fd9"
],
"lockResponsesOnSubmission?": "boolean",
"tags?": [
"example string"
],
"language?": "string",
"isNonVisitElationNote?": "boolean",
"publicShowLanguage?": "boolean",
"publicShowDownload?": "boolean",
"canvasId?": "string",
"canvasQuestionId?": "string",
"syncToOLH?": "boolean",
"syncWithResponsesFromFormIds?": [
"example string"
],
"scoresSync?": [
{
"score": "example string",
"externalId": "example string"
}
],
"hideAfterUnsubmittedInMS?": "number",
"hideFromCompose?": "boolean"
}
]
}Update Form
Method: PATCH
https://api.tellescope.com/v1/form/:id
Updates Form fields
{
"updates": {
"title?": "string",
"numFields?": "number",
"displayTitle?": "string",
"description?": "string",
"customGreeting?": "string",
"customSignature?": "string",
"customSubject?": "string",
"allowPublicURL?": "boolean",
"intakePhone?": "string",
"intakeEmailRequired?": "boolean",
"intakeEmailHidden?": "boolean",
"intakeDateOfBirth?": "string",
"intakeState?": "string",
"intakeGender?": "string",
"intakeGenderIsSex?": "boolean",
"thanksMessage?": "string",
"htmlThanksMessage?": "string",
"type?": "string",
"scoring?": [
{
"title": "example string",
"fieldId": "60398b0231a295e64f084fd9",
"response": "example string",
"score": "example string"
}
],
"externalId?": "string",
"ga4measurementId?": "string",
"backgroundColor?": "string",
"productIds?": [
"60398b0231a295e64f084fd9"
],
"submitRedirectURL?": "string",
"customization?": {
"publicFormHTMLDescription": "string",
"publicFormSubmitHTMLDescription": "string",
"publicLabelPrefix": "string",
"hideProgressBar": "boolean",
"hideLogo": "boolean",
"showRestartAtEnd": "boolean",
"multiPagePublicQuestions": "boolean",
"logoHeight": "number",
"hideBg": "boolean"
},
"publicFormIdRedirect?": "string",
"disabled?": "boolean",
"disableAutomaticIntegrationPush?": "boolean",
"customTypeIds?": [
"60398b0231a295e64f084fd9"
],
"lockResponsesOnSubmission?": "boolean",
"tags?": [
"example string"
],
"language?": "string",
"isNonVisitElationNote?": "boolean",
"publicShowLanguage?": "boolean",
"publicShowDownload?": "boolean",
"canvasId?": "string",
"canvasQuestionId?": "string",
"syncToOLH?": "boolean",
"syncWithResponsesFromFormIds?": [
"example string"
],
"scoresSync?": [
{
"score": "example string",
"externalId": "example string"
}
],
"hideAfterUnsubmittedInMS?": "number",
"hideFromCompose?": "boolean"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Form
Method: GET
https://api.tellescope.com/v1/form/:id
Get an Form
{
"filter?": {}
}Get Forms
Method: GET
https://api.tellescope.com/v1/forms
Get a page of Forms
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Form
Method: DELETE
https://api.tellescope.com/v1/form/:id
Delete one Form
Authentication info onlyForumPosts
Create ForumPost
Method: POST
https://api.tellescope.com/v1/forum-post
Creates a new ForumPost
{
"forumId": "string",
"postedBy?": {
"type": "string",
"id": "string"
},
"numComments?": "number",
"numLikes?": "number",
"title": "string",
"textContent": "string",
"htmlContent?": "string",
"editorState?": "string",
"slug?": "string",
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
]
}Create ForumPosts
Method: POST
https://api.tellescope.com/v1/forum-posts
Creates new ForumPosts
{
"create": [
{
"forumId": "string",
"postedBy?": {
"type": "string",
"id": "string"
},
"numComments?": "number",
"numLikes?": "number",
"title": "string",
"textContent": "string",
"htmlContent?": "string",
"editorState?": "string",
"slug?": "string",
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
]
}
]
}Update ForumPost
Method: PATCH
https://api.tellescope.com/v1/forum-post/:id
Updates ForumPost fields
{
"updates": {
"forumId?": "string",
"postedBy?": {
"type": "string",
"id": "string"
},
"title?": "string",
"textContent?": "string",
"htmlContent?": "string",
"editorState?": "string",
"slug?": "string",
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get ForumPost
Method: GET
https://api.tellescope.com/v1/forum-post/:id
Get an ForumPost
{
"filter?": {}
}Get ForumPosts
Method: GET
https://api.tellescope.com/v1/forum-posts
Get a page of ForumPosts
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete ForumPost
Method: DELETE
https://api.tellescope.com/v1/forum-post/:id
Delete one ForumPost
Authentication info onlyForums
Constraints
- title must be unique across Forums
Create Forum
Method: POST
https://api.tellescope.com/v1/forum
Creates a new Forum
{
"title": "string",
"description?": "string",
"publicRead?": "boolean",
"slug?": "string"
}Create Forums
Method: POST
https://api.tellescope.com/v1/forums
Creates new Forums
{
"create": [
{
"title": "string",
"description?": "string",
"publicRead?": "boolean",
"slug?": "string"
}
]
}Update Forum
Method: PATCH
https://api.tellescope.com/v1/forum/:id
Updates Forum fields
{
"updates": {
"title?": "string",
"description?": "string",
"publicRead?": "boolean",
"slug?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Forum
Method: GET
https://api.tellescope.com/v1/forum/:id
Get an Forum
{
"filter?": {}
}Get Forums
Method: GET
https://api.tellescope.com/v1/forums
Get a page of Forums
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Forum
Method: DELETE
https://api.tellescope.com/v1/forum/:id
Delete one Forum
Authentication info onlyGroupMmsConversations
Start Conversation
Method: POST
https://api.tellescope.com/v1/group-mms-conversations/start-conversation
Creates a new conversation and sends the initial message
{
"message": "string",
"sender": "string",
"enduserIds": [
"60398b0231a295e64f084fd9"
],
"userIds": [
"60398b0231a295e64f084fd9"
],
"phoneNumber": "string",
"title": "string"
}Send Message
Method: POST
https://api.tellescope.com/v1/group-mms-conversations/send-message
Sends a new message in an existing conversation
{
"message": "string",
"sender": "string",
"conversationId": "string"
}Get GroupMmsConversation
Method: GET
https://api.tellescope.com/v1/group-mms-conversation/:id
Get an GroupMmsConversation
{
"filter?": {}
}Get GroupMmsConversations
Method: GET
https://api.tellescope.com/v1/group-mms-conversations
Get a page of GroupMmsConversations
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Update GroupMmsConversation
Method: PATCH
https://api.tellescope.com/v1/group-mms-conversation/:id
Updates GroupMmsConversation fields
{
"updates": {
"userIds?": [
"60398b0231a295e64f084fd9"
],
"enduserIds?": [
"60398b0231a295e64f084fd9"
],
"userStates?": [
{
"numUnread": 0,
"id": "example string"
}
],
"tags?": [
"example string"
],
"suggestedReply?": "string",
"hiddenBy?": { string: Date },
"assignedTo?": [
"example string"
],
"pinnedAt?": "Date"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Delete GroupMmsConversation
Method: DELETE
https://api.tellescope.com/v1/group-mms-conversation/:id
Delete one GroupMmsConversation
Authentication info onlyIntegrations
Creates (include clientId, clientSecret) or removes a Zoom configuration (Admin Only)
Method: POST
https://api.tellescope.com/v1/integrations/zoom-configuration
{
"clientId?": "string",
"clientSecret?": "string"
}Proxies a request for a given integration and returns the result
Method: GET
https://api.tellescope.com/v1/integrations/proxy-read
{
"integration": "string",
"type": "string",
"id?": "string",
"query?": "string"
}Generates a link to create a Google integration with Tellescope
Method: POST
https://api.tellescope.com/v1/generate-google-auth-url
{
"calendarOnly?": "boolean"
}Generates a link to create a Square integration with Tellescope
Method: POST
https://api.tellescope.com/v1/generate-square-auth-url
Authentication info onlyMethod: POST
https://api.tellescope.com/v1/generate-oauth2-auth-url
{
"integration?": "string"
}Disconnects an integration with Square
Method: POST
https://api.tellescope.com/v1/disconnect-oauth2-integration
{
"integration?": "string"
}Uses a refresh_token to refresh a session and return the result
Method: POST
https://api.tellescope.com/v1/refresh-oauth2-session
{
"title": "string"
}Begin Stripe integration via Connect
Method: POST
https://api.tellescope.com/v1/connect-stripe
{
"accountId?": "string",
"countryCode?": "string"
}Connect Photon Health
Method: POST
https://api.tellescope.com/v1/integrations/connect-photon
{
"organizationId": "string",
"clientId": "string",
"clientSecret": "string",
"environment?": "string"
}Disconnect Photon Health (Admin Only)
Method: POST
https://api.tellescope.com/v1/integrations/disconnect-photon
Authentication info onlyConnect Elation
Method: POST
https://api.tellescope.com/v1/integrations/connect-elation
{
"clientId": "string",
"clientSecret": "string",
"environment?": "string"
}Disconnect Elation (Admin Only)
Method: POST
https://api.tellescope.com/v1/integrations/disconnect-elation
Authentication info onlyConfigure Zendesk (Admin Only)
Method: POST
https://api.tellescope.com/v1/integrations/configure-zendesk
{
"adminAPIKey": "string",
"apiKeyEmail": "string",
"clientId": "string",
"clientSecret": "string",
"subdomain": "string"
}Remove Zendesk Configuration (Admin Only)
Method: POST
https://api.tellescope.com/v1/integrations/remove-zendesk-configuration
Authentication info onlyAdd an API-Key based integration
Method: POST
https://api.tellescope.com/v1/integrations/add-api-key
{
"API_KEY": "string",
"integration": "string",
"environment?": "string",
"externalId?": "string",
"webhooksSecret?": "string",
"fields?": { "key": string },
"scope?": "string"
}Remove an API-Key based integration
Method: DELETE
https://api.tellescope.com/v1/integrations/remove-api-key
{
"integration": "string",
"externalId?": "string"
}Syncs EHR data which is not supported by webhooks (e.g. Dr. Chrono lab results)
Method: POST
https://api.tellescope.com/v1/integrations/sync-ehr
Authentication info onlySyncs background tasks (like subscribing to Gmail notifications) once per 24hours
Method: POST
https://api.tellescope.com/v1/integrations/daily-sync
Authentication info onlyLoad Payers
Method: GET
https://api.tellescope.com/v1/integrations/load-payers
Loads insurer options for Insurance question type, pulling from integrations like Canvas/Candid
{
"integration?": "string",
"offset?": "number",
"limit?": "number",
"query?": "string",
"next_page_token?": "string"
}Create Integration
Method: POST
https://api.tellescope.com/v1/integration
Creates a new Integration
{
"title": "string",
"authentication": {
"type": "string",
"info": {
"access_token": "string",
"refresh_token": "string",
"scope": "string",
"expiry_date": "number",
"token_type": "string",
"external_id": "string",
"state": "string",
"email": "string"
}
},
"lastSync?": "number",
"emailDisabled?": "boolean",
"syncUnrecognizedSenders?": "boolean",
"createEndusersForUnrecognizedSenders?": "boolean",
"calendars?": [
"example string"
],
"environment?": "string",
"webhooksSecret?": "string",
"shouldCreateNotifications?": "boolean",
"disableEnduserAutoSync?": "boolean",
"disableTicketAutoSync?": "boolean",
"redactExternalEvents?": "boolean",
"syncEnduserFiles?": "boolean",
"pushCalendarDetails?": "boolean",
"defaultAttendeeId?": "string",
"sendEmailOnSync?": "boolean",
"enduserFieldMapping?": [
{
"field": "example string",
"externalField": "example string",
"type": "example string"
}
],
"default_dietitian_id?": "string"
}Create Integrations
Method: POST
https://api.tellescope.com/v1/integrations
Creates new Integrations
{
"create": [
{
"title": "string",
"authentication": {
"type": "string",
"info": {
"access_token": "string",
"refresh_token": "string",
"scope": "string",
"expiry_date": "number",
"token_type": "string",
"external_id": "string",
"state": "string",
"email": "string"
}
},
"lastSync?": "number",
"emailDisabled?": "boolean",
"syncUnrecognizedSenders?": "boolean",
"createEndusersForUnrecognizedSenders?": "boolean",
"calendars?": [
"example string"
],
"environment?": "string",
"webhooksSecret?": "string",
"shouldCreateNotifications?": "boolean",
"disableEnduserAutoSync?": "boolean",
"disableTicketAutoSync?": "boolean",
"redactExternalEvents?": "boolean",
"syncEnduserFiles?": "boolean",
"pushCalendarDetails?": "boolean",
"defaultAttendeeId?": "string",
"sendEmailOnSync?": "boolean",
"enduserFieldMapping?": [
{
"field": "example string",
"externalField": "example string",
"type": "example string"
}
],
"default_dietitian_id?": "string"
}
]
}Update Integration
Method: PATCH
https://api.tellescope.com/v1/integration/:id
Updates Integration fields
{
"updates": {
"title?": "string",
"authentication?": {
"type": "string",
"info": {
"access_token": "string",
"refresh_token": "string",
"scope": "string",
"expiry_date": "number",
"token_type": "string",
"external_id": "string",
"state": "string",
"email": "string"
}
},
"lastSync?": "number",
"emailDisabled?": "boolean",
"syncUnrecognizedSenders?": "boolean",
"createEndusersForUnrecognizedSenders?": "boolean",
"calendars?": [
"example string"
],
"environment?": "string",
"webhooksSecret?": "string",
"shouldCreateNotifications?": "boolean",
"disableEnduserAutoSync?": "boolean",
"disableTicketAutoSync?": "boolean",
"redactExternalEvents?": "boolean",
"syncEnduserFiles?": "boolean",
"pushCalendarDetails?": "boolean",
"defaultAttendeeId?": "string",
"sendEmailOnSync?": "boolean",
"enduserFieldMapping?": [
{
"field": "example string",
"externalField": "example string",
"type": "example string"
}
],
"default_dietitian_id?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Integration
Method: GET
https://api.tellescope.com/v1/integration/:id
Get an Integration
{
"filter?": {}
}Get Integrations
Method: GET
https://api.tellescope.com/v1/integrations
Get a page of Integrations
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Integration
Method: DELETE
https://api.tellescope.com/v1/integration/:id
Delete one Integration
Authentication info onlyJourneys
Constraints
- title must be unique across Journeys
- states.name must be unique for each Journeys
- states must include defaultState
Delete States
Method: DELETE
https://api.tellescope.com/v1/journey/:id/states
Deletes states in a journey. Endusers and automations are updated automatically.
{
"states": [
"example string"
]
}Handle Incoming Communication
Method: POST
https://api.tellescope.com/v1/journeys/handle-incoming-communication
Handles removing endusers from relevant journeys and provides other automation on an incoming communication
{
"enduserId": "string",
"channel?": "string",
"destination?": "string",
"messageId?": "string"
}Handle Incoming Communication
Method: GET
https://api.tellescope.com/v1/journeys/statistics
Gets statistics for a journey
{
"journeyId": "string"
}Create Journey
Method: POST
https://api.tellescope.com/v1/journey
Creates a new Journey
- To update state names, use Update State to ensure that updates propagate to endusers
{
"title": "string",
"defaultState?": "string",
"description?": "string",
"states?": [
{
"name": "example string",
"priority": "Disengaged",
"description": "example string",
"requiresFollowup": true
}
],
"onIncomingEnduserCommunication?": "string",
"tags?": [
"example string"
]
}Create Journeys
Method: POST
https://api.tellescope.com/v1/journeys
Creates new Journeys
{
"create": [
{
"title": "string",
"defaultState?": "string",
"description?": "string",
"states?": [
{
"name": "example string",
"priority": "Disengaged",
"description": "example string",
"requiresFollowup": true
}
],
"onIncomingEnduserCommunication?": "string",
"tags?": [
"example string"
]
}
]
}Update Journey
Method: PATCH
https://api.tellescope.com/v1/journey/:id
Updates Journey fields
{
"updates": {
"title?": "string",
"defaultState?": "string",
"description?": "string",
"states?": [
{
"name": "example string",
"priority": "Disengaged",
"description": "example string",
"requiresFollowup": true
}
],
"onIncomingEnduserCommunication?": "string",
"tags?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Journey
Method: GET
https://api.tellescope.com/v1/journey/:id
Get an Journey
{
"filter?": {}
}Get Journeys
Method: GET
https://api.tellescope.com/v1/journeys
Get a page of Journeys
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Journey
Method: DELETE
https://api.tellescope.com/v1/journey/:id
Delete one Journey
Authentication info onlyManagedContentRecordAssignments
Constraints
- All of [contentId, enduserId] must be unique for each ManagedContentRecordAssignments
Create ManagedContentRecordAssignment
Method: POST
https://api.tellescope.com/v1/managed-content-record-assignment
Creates a new ManagedContentRecordAssignment
{
"contentId": "string",
"enduserId": "string"
}Create ManagedContentRecordAssignments
Method: POST
https://api.tellescope.com/v1/managed-content-record-assignments
Creates new ManagedContentRecordAssignments
{
"create": [
{
"contentId": "string",
"enduserId": "string"
}
]
}Update ManagedContentRecordAssignment
Method: PATCH
https://api.tellescope.com/v1/managed-content-record-assignment/:id
Updates ManagedContentRecordAssignment fields
{
"updates": {
"contentId?": "string",
"enduserId?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get ManagedContentRecordAssignment
Method: GET
https://api.tellescope.com/v1/managed-content-record-assignment/:id
Get an ManagedContentRecordAssignment
{
"filter?": {}
}Get ManagedContentRecordAssignments
Method: GET
https://api.tellescope.com/v1/managed-content-record-assignments
Get a page of ManagedContentRecordAssignments
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete ManagedContentRecordAssignment
Method: DELETE
https://api.tellescope.com/v1/managed-content-record-assignment/:id
Delete one ManagedContentRecordAssignment
Authentication info onlyManagedContentRecords
For accessing content which is available without authentication (Public)
Method: GET
https://api.tellescope.com/v1/managed-content-records/load-unauthenticated
{
"id": "string"
}Update Indexes
Method: PATCH
https://api.tellescope.com/v1/managed-content-records/update-indexes
Updates indexes for a number of managed content records to adjust the default sorting
{
"updates": [
{
"id": "60398b0231a295e64f084fd9",
"index": 0
}
]
}Method: POST
https://api.tellescope.com/v1/managed-content-records/generate-embedding
{
"id": "string"
}Search content using AI integration
Method: POST
https://api.tellescope.com/v1/managed-content-records/search
{
"query": "string",
"type?": "string"
}Create ManagedContentRecord
Method: POST
https://api.tellescope.com/v1/managed-content-record
Creates a new ManagedContentRecord
{
"slug?": "string",
"title": "string",
"category?": "string",
"description?": "string",
"textContent": "string",
"htmlContent?": "string",
"editorState?": "string",
"type?": "string",
"enduserId?": "string",
"assignmentType?": "string",
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"blocks?": [
{
"type": "h1",
"info": {
"text": "example string"
}
}
],
"headerPhoto?": "string",
"publicRead?": "boolean",
"mode?": "string",
"files?": [
"example string"
],
"tags?": [
"example string"
],
"embeddingType?": "string",
"embedding?": [
-10000000000000
],
"forInternalUse?": "boolean",
"allowUnauthenticatedAccess?": "boolean"
}Create ManagedContentRecords
Method: POST
https://api.tellescope.com/v1/managed-content-records
Creates new ManagedContentRecords
{
"create": [
{
"slug?": "string",
"title": "string",
"category?": "string",
"description?": "string",
"textContent": "string",
"htmlContent?": "string",
"editorState?": "string",
"type?": "string",
"enduserId?": "string",
"assignmentType?": "string",
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"blocks?": [
{
"type": "h1",
"info": {
"text": "example string"
}
}
],
"headerPhoto?": "string",
"publicRead?": "boolean",
"mode?": "string",
"files?": [
"example string"
],
"tags?": [
"example string"
],
"embeddingType?": "string",
"embedding?": [
-10000000000000
],
"forInternalUse?": "boolean",
"allowUnauthenticatedAccess?": "boolean"
}
]
}Update ManagedContentRecord
Method: PATCH
https://api.tellescope.com/v1/managed-content-record/:id
Updates ManagedContentRecord fields
{
"updates": {
"slug?": "string",
"title?": "string",
"category?": "string",
"description?": "string",
"textContent?": "string",
"htmlContent?": "string",
"editorState?": "string",
"enduserId?": "string",
"assignmentType?": "string",
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"blocks?": [
{
"type": "h1",
"info": {
"text": "example string"
}
}
],
"headerPhoto?": "string",
"publicRead?": "boolean",
"mode?": "string",
"files?": [
"example string"
],
"tags?": [
"example string"
],
"embeddingType?": "string",
"embedding?": [
-10000000000000
],
"forInternalUse?": "boolean",
"allowUnauthenticatedAccess?": "boolean"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get ManagedContentRecord
Method: GET
https://api.tellescope.com/v1/managed-content-record/:id
Get an ManagedContentRecord
{
"filter?": {}
}Get ManagedContentRecords
Method: GET
https://api.tellescope.com/v1/managed-content-records
Get a page of ManagedContentRecords
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete ManagedContentRecord
Method: DELETE
https://api.tellescope.com/v1/managed-content-record/:id
Delete one ManagedContentRecord
Authentication info onlyMeetings
Get Meeting
Method: GET
https://api.tellescope.com/v1/meeting/:id
Get a meeting
{
"id?": "string"
}Start Meeting
Method: POST
https://api.tellescope.com/v1/start-meeting
Generates an video meeting room
{
"attendees?": [
{
"type": "user",
"id": "60398b0231a295e64f084fd9"
}
],
"publicRead?": "boolean"
}Send Meeting Invite
Method: POST
https://api.tellescope.com/v1/send-meeting-invite
Sends a meeting invite via email to the given enduser
{
"meetingId": "string",
"enduserId": "string"
}End Meeting
Method: POST
https://api.tellescope.com/v1/end-meeting
Ends a video meeting
{
"id": "string"
}Add Attendees to Meeting
Method: POST
https://api.tellescope.com/v1/add-attendees-to-meeting
Adds other attendees to a meeting
{
"id": "string",
"attendees": [
{
"type": "user",
"id": "60398b0231a295e64f084fd9"
}
]
}Get attendee info for meeting
Method: GET
https://api.tellescope.com/v1/attendee-info
Gets meeting info for the current user, and details about other attendees
{
"id": "string"
}Get list of meetings
Method: GET
https://api.tellescope.com/v1/my-meetings
Gets meetings for the current user.
Authentication info onlyStart Scheduled Meeting
Method: POST
https://api.tellescope.com/v1/start-meeting-for-event
Generates an video meeting room
{
"calendarEventId": "string"
}Join Scheduled Meeting
Method: POST
https://api.tellescope.com/v1/join-meeting-for-event
Generates an video meeting room
{
"calendarEventId": "string"
}Get Meetings (Admin Only)
Method: GET
https://api.tellescope.com/v1/meetings
Get a page of Meetings
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}MessageTemplateSnippets
Constraints
- key must be unique across MessageTemplateSnippets
Create MessageTemplateSnippet
Method: POST
https://api.tellescope.com/v1/message-template-snippet
Creates a new MessageTemplateSnippet
{
"key": "string",
"value": "string"
}Create MessageTemplateSnippets
Method: POST
https://api.tellescope.com/v1/message-template-snippets
Creates new MessageTemplateSnippets
{
"create": [
{
"key": "string",
"value": "string"
}
]
}Update MessageTemplateSnippet
Method: PATCH
https://api.tellescope.com/v1/message-template-snippet/:id
Updates MessageTemplateSnippet fields
{
"updates": {
"key?": "string",
"value?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get MessageTemplateSnippet
Method: GET
https://api.tellescope.com/v1/message-template-snippet/:id
Get an MessageTemplateSnippet
{
"filter?": {}
}Get MessageTemplateSnippets
Method: GET
https://api.tellescope.com/v1/message-template-snippets
Get a page of MessageTemplateSnippets
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete MessageTemplateSnippet
Method: DELETE
https://api.tellescope.com/v1/message-template-snippet/:id
Delete one MessageTemplateSnippet
Authentication info onlyNotes
Create Note
Method: POST
https://api.tellescope.com/v1/note
Creates a new Note
{
"enduserId": "string",
"ticketId?": "string",
"text?": "string",
"title?": "string",
"fields?": {},
"pinnedAt?": "Date",
"tags?": [
"example string"
],
"discussionRoomId?": "string"
}Create Notes
Method: POST
https://api.tellescope.com/v1/notes
Creates new Notes
{
"create": [
{
"enduserId": "string",
"ticketId?": "string",
"text?": "string",
"title?": "string",
"fields?": {},
"pinnedAt?": "Date",
"tags?": [
"example string"
],
"discussionRoomId?": "string"
}
]
}Update Note
Method: PATCH
https://api.tellescope.com/v1/note/:id
Updates Note fields
{
"updates": {
"enduserId?": "string",
"ticketId?": "string",
"text?": "string",
"title?": "string",
"fields?": {},
"pinnedAt?": "Date",
"tags?": [
"example string"
],
"discussionRoomId?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Note
Method: GET
https://api.tellescope.com/v1/note/:id
Get an Note
{
"filter?": {}
}Get Notes
Method: GET
https://api.tellescope.com/v1/notes
Get a page of Notes
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Note
Method: DELETE
https://api.tellescope.com/v1/note/:id
Delete one Note
Authentication info onlyOrganizations
Constraints
- Only organization owner can update owner
- Subscription date and period cannot be updated
Get Organization Theme (Public)
Method: GET
https://api.tellescope.com/v1/organization-theme
Gets theme information for an organization
{
"businessId?": "string",
"organizationIds?": [
"60398b0231a295e64f084fd9"
]
}Create Sub Organization (Admin Only)
Method: POST
https://api.tellescope.com/v1/sub-organization
Creates a sub organization
{
"name": "string",
"subdomain": "string"
}Create and Join Organization (Admin Only)
Method: POST
https://api.tellescope.com/v1/organizations/create-and-join
Creates and joins a new organization
{
"name": "string",
"subdomain": "string"
}Add Athena Subscription (Admin Only)
Method: POST
https://api.tellescope.com/v1/organizations/athena-subscription
Creates an Athena subscription
{
"startAt?": "Date",
"type": "string",
"frequency": "number"
}Sync Athena Subscription (Admin Only)
Method: POST
https://api.tellescope.com/v1/organizations/sync-athena-subscription
Syncs an Athena subscription
{
"type": "string",
"backgroundTaskId?": "string",
"enduserId?": "string"
}Push Canvas Note (Admin Only)
Method: POST
https://api.tellescope.com/v1/organizations/sync-note-to-canvas
Syncs a text note to canvas using questionnaire details in canvasMessageSync
{
"enduserId": "string",
"note": "string"
}Get Organization
Method: GET
https://api.tellescope.com/v1/organization/:id
Get an Organization
{
"filter?": {}
}Get Organizations
Method: GET
https://api.tellescope.com/v1/organizations
Get a page of Organizations
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Update Organization
Method: PATCH
https://api.tellescope.com/v1/organization/:id
Updates Organization fields
{
"updates": {
"name?": "string",
"subdomain?": "string",
"owner?": "string",
"parentOrganizationId?": "string",
"subscriptionExpiresAt?": "Date",
"subscriptionPeriod?": "number",
"logoVersion?": "number",
"faviconVersion?": "number",
"roles?": [
"example string"
],
"skills?": [
"example string"
],
"themeColor?": "string",
"themeColorSecondary?": "string",
"enduserDisplayName?": "string",
"customPortalURL?": "string",
"customPortalURLs?": [
"example string"
],
"subdomains?": [
"example string"
],
"portalSettings?": {
"authentication": {
"landingTitle": "string",
"landingGraphic": "string",
"landingLogo": "string",
"loginDescription": "string",
"loginGraphic": "string",
"loginTitle": "string",
"registerDescription": "string",
"registerGraphic": "string",
"registerTitle": "string",
"hideRegister": "boolean",
"dontPromptSetPassword": "boolean"
},
"communication": {
"allowEnduserInitiatedChat": "boolean",
"sendEmailNotificationsToEnduser": "boolean",
"sendSMSNotificationsToEnduser": "boolean",
"enduserInitiatedChatDefaultSubject": "string"
}
},
"settings?": {
"endusers": {
"disableMultipleChatRooms": "boolean",
"disableCalendarEventAutoAssignment": "boolean",
"disableAdhocFields": "boolean",
"autoReplyEnabled": "boolean",
"recordCalls": "boolean",
"transcribeCalls": "boolean",
"showFreeNote": "boolean",
"canDeleteFreeNote": "boolean",
"customFields": [
{
"type": "Select",
"info": {
"options": [
"example string"
],
"other": true
},
"field": "example string",
"required": true,
"hiddenFromProfile": true,
"requireConfirmation": true
}
],
"builtinFields": [
{
"field": "example string",
"label": "example string",
"hidden": true,
"required": true,
"requireConfirmation": true
}
],
"tags": [
"example string"
],
"transcribeCallInboundPlayback": "string",
"sendSMSOnZoomStart": "boolean",
"enableGroupMMS": "boolean",
"enableAccessTags": "boolean",
"flaggedFileText": "string",
"defaultPhoneNumber": "string",
"showBulkFormInput": "boolean",
"autofillSignature": "boolean",
"showFullVitalsTab": "boolean",
"canMoveCalls": "boolean",
"canMoveSMS": "boolean",
"showDeleteCallRecordingOnTimeline": "boolean",
"inboxRepliesMarkRead": "boolean",
"recordCallAudioPlayback": "string",
"disableAutoreplyForCustomEntities": "boolean",
"alwaysShowInsurance": "boolean",
"defaultToOutboundConferenceCall": "boolean",
"sharedInboxReadStatus": "boolean",
"matchEmailAndNames": "boolean",
"hideNotesFromComposeForm": "boolean",
"showSalesforceId": "boolean",
"loopQueueCallSound": "boolean"
},
"tickets": {
"defaultJourneyDueDateOffsetInMS": "number",
"disableSnooze": "boolean",
"showCommunications": "boolean",
"showJourneys": "boolean",
"requireDueDate": "boolean",
"allowArchival": "boolean",
"returnToTicketsList": "boolean"
},
"calendar": {
"dayStart": {
"hour": "number",
"minute": "number"
},
"dayEnd": {
"hour": "number",
"minute": "number"
},
"bookingStartOffset": {
"month": "number",
"day": "number",
"hour": "number"
},
"bookingEndOffset": {
"month": "number",
"day": "number",
"hour": "number"
},
"templateRequired": "boolean",
"locationRequired": "boolean",
"cancelReasons": [
"example string"
]
},
"dashboard": {
"view": {
"blocks": [
{
"type": "Inbox"
}
]
}
},
"users": {
"sessionDurationInHours": "number"
}
},
"timezone?": "string",
"forwardAllIncomingEmailsTo?": "string",
"zendeskSettings?": {
"priorityGroups": [
"example string"
],
"resolutionFieldId": "string",
"resolutionFieldOptions": [
"example string"
]
},
"hasTicketQueues?": "boolean",
"customAutoreplyMessage?": "string",
"altVitalTeamIds?": [
{
"teamId": "example string",
"label": "example string"
}
],
"billingOrganizationName?": "string",
"billingOrganizationNPI?": "string",
"billingOrganizationTaxId?": "string",
"billingOrganizationAddress?": {
"city": "string",
"state": "string",
"lineOne": "string",
"lineTwo": "string",
"zipCode": "string",
"zipPlusFour": "string",
"title": "string"
},
"videoCallBackgroundImage?": "string",
"sendToVoicemailOOO?": "boolean",
"forwardingOOONumber?": "string",
"onCallUserIds?": [
"example string"
],
"outOfOfficeVoicemail?": [
[
{
"type": "string",
"info": {
"url": "string",
"script": "string"
}
},
{
"type": "string",
"info": {
"script": "string",
"url": "string"
}
}
]
],
"enduserProfileWebhooks?": [
{
"label": "example string",
"url": "example string",
"method": "Link"
}
],
"showCommunity?": "boolean",
"phoneLabels?": [
{
"label": "example string",
"number": "example string"
}
],
"athenaFieldsSync?": [
{
"field": "example string",
"externalField": {
"id": "example string",
"options": [
{
"id": "example string",
"value": "example string"
}
]
},
"direction": "Bidirectional",
"dateFormat": "example string"
}
],
"athenaDepartments?": [
{
"id": "example string",
"timezone": "Africa/Abidjan"
}
],
"fieldsToAdminNote?": [
"example string"
],
"canvasMessageSync?": {
"id": "string",
"questionId": "string"
},
"canvasSyncEmailConsent?": "boolean",
"enforceMFA?": "boolean",
"replyToEnduserTransactionalEmails?": "string",
"customTermsOfService?": "string",
"customPrivacyPolicy?": "string",
"requireCustomTermsOnMagicLink?": "boolean",
"allowCreateSuborganizations?": "boolean",
"answersSyncToPortal?": [
{
"id": "example string",
"questions": [
"example string"
]
}
],
"externalFormIdsToSync?": [
"example string"
],
"analyticsIframes?": [
{
"title": "example string",
"iframeURL": "example string"
}
],
"defaultDoseSpotPharmacies?": [
{
"id": "example string",
"name": "example string"
}
],
"groups?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Delete Organization
Method: DELETE
https://api.tellescope.com/v1/organization/:id
Delete one Organization
Authentication info onlyPhoneCalls
{ "isVoicemail": true } indicates that an inbound call was not answered, but not necessarily that a full voicemail was left
If a voicemail is left, it is indicated by recordingURI, transcription, or recordingDurationInSeconds
Start Phone Call
Method: POST
https://api.tellescope.com/v1/authenticate-twilio-phone-call
Generates an access token for creating / receiving calls via Twilio
{
"os?": "string",
"type?": "string"
}Report
Method: GET
https://api.tellescope.com/v1/phone-calls/report
Builds a report
{
"queries": { "key": [object Object] },
"range?": {
"from": "Date",
"to": "Date"
},
"enduserFilter?": { "key": string }
}Number Report
Method: GET
https://api.tellescope.com/v1/phone-calls/number-report
Builds a report showing call details by organization and user phone numbers
{
"range?": {
"from": "Date",
"to": "Date"
}
}Upgrade to Conference
Method: POST
https://api.tellescope.com/v1/phone-calls/upgrade-to-conference
Upgrades a live inbound call to a conference call
{
"id": "string"
}Remove Conference Attendees
Method: POST
https://api.tellescope.com/v1/phone-calls/add-conference-attendees
Adds attendees to conference call
{
"conferenceId": "string",
"enduserId?": "string",
"byClientId?": [
"example string"
],
"byPhone?": [
"example string"
]
}Remove Conference Attendees
Method: POST
https://api.tellescope.com/v1/phone-calls/remove-conference-attendees
Removes attendees from a conference call
{
"conferenceId": "string",
"byClientId?": [
"example string"
],
"byPhone?": [
"example string"
]
}End Conference
Method: POST
https://api.tellescope.com/v1/phone-calls/end-conference
Ends an active conference call for all participants
{
"id": "string"
}End Conference
Method: POST
https://api.tellescope.com/v1/phone-calls/cancel-recording
Stops recording an active phone call
{
"enduserId": "string"
}Delete Recordings
Method: POST
https://api.tellescope.com/v1/phone-calls/delete-recordings
Deletes all call recordings in Twilio from a certain date
{
"callIds": [
"60398b0231a295e64f084fd9"
]
}Create PhoneCall
Method: POST
https://api.tellescope.com/v1/phone-call
Creates a new PhoneCall
{
"enduserId": "string",
"inbound": "boolean",
"externalId?": "string",
"to?": "string",
"from?": "string",
"isVoicemail?": "boolean",
"recordingURI?": "string",
"recordingId?": "string",
"transcriptionId?": "string",
"recordingDurationInSeconds?": "number",
"transcription?": "string",
"note?": "string",
"unread?": "boolean",
"userId?": "string",
"pinnedAt?": "Date",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"ticketIds?": [
"example string"
],
"tags?": [
"example string"
],
"assignedTo?": [
"example string"
],
"callDurationInSeconds?": "number",
"timestamp?": "Date"
}Create PhoneCalls
Method: POST
https://api.tellescope.com/v1/phone-calls
Creates new PhoneCalls
{
"create": [
{
"enduserId": "string",
"inbound": "boolean",
"externalId?": "string",
"to?": "string",
"from?": "string",
"isVoicemail?": "boolean",
"recordingURI?": "string",
"recordingId?": "string",
"transcriptionId?": "string",
"recordingDurationInSeconds?": "number",
"transcription?": "string",
"note?": "string",
"unread?": "boolean",
"userId?": "string",
"pinnedAt?": "Date",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"ticketIds?": [
"example string"
],
"tags?": [
"example string"
],
"assignedTo?": [
"example string"
],
"callDurationInSeconds?": "number",
"timestamp?": "Date"
}
]
}Update PhoneCall
Method: PATCH
https://api.tellescope.com/v1/phone-call/:id
Updates PhoneCall fields
{
"updates": {
"enduserId?": "string",
"inbound?": "boolean",
"externalId?": "string",
"to?": "string",
"from?": "string",
"isVoicemail?": "boolean",
"recordingURI?": "string",
"recordingId?": "string",
"transcriptionId?": "string",
"recordingDurationInSeconds?": "number",
"transcription?": "string",
"note?": "string",
"unread?": "boolean",
"userId?": "string",
"pinnedAt?": "Date",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"ticketIds?": [
"example string"
],
"tags?": [
"example string"
],
"assignedTo?": [
"example string"
],
"callDurationInSeconds?": "number",
"timestamp?": "Date"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get PhoneCall
Method: GET
https://api.tellescope.com/v1/phone-call/:id
Get an PhoneCall
{
"filter?": {}
}Get PhoneCalls
Method: GET
https://api.tellescope.com/v1/phone-calls
Get a page of PhoneCalls
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete PhoneCall
Method: DELETE
https://api.tellescope.com/v1/phone-call/:id
Delete one PhoneCall
Authentication info onlyPhoneTrees
Create PhoneTree
Method: POST
https://api.tellescope.com/v1/phone-tree
Creates a new PhoneTree
{
"number": "string",
"isActive": "boolean",
"nodes": [
{
"id": "example string",
"action": {
"type": "Gather",
"info": {
"playback": {
"type": "Play",
"info": {
"url": "example string",
"script": "example string"
}
},
"digits": true,
"speech": true
}
},
"events": [
{
"type": "Start",
"info": { },
"parentId": "example string"
}
],
"flowchartUI": {
"x": -10000000000000,
"y": -10000000000000
}
}
],
"testEnduserIds?": [
"example string"
],
"enduserCondition?": "string",
"bypassOOO?": "boolean",
"defaultEntityType?": "string"
}Create PhoneTrees
Method: POST
https://api.tellescope.com/v1/phone-trees
Creates new PhoneTrees
{
"create": [
{
"number": "string",
"isActive": "boolean",
"nodes": [
{
"id": "example string",
"action": {
"type": "Gather",
"info": {
"playback": {
"type": "Play",
"info": {
"url": "example string",
"script": "example string"
}
},
"digits": true,
"speech": true
}
},
"events": [
{
"type": "Start",
"info": { },
"parentId": "example string"
}
],
"flowchartUI": {
"x": -10000000000000,
"y": -10000000000000
}
}
],
"testEnduserIds?": [
"example string"
],
"enduserCondition?": "string",
"bypassOOO?": "boolean",
"defaultEntityType?": "string"
}
]
}Update PhoneTree
Method: PATCH
https://api.tellescope.com/v1/phone-tree/:id
Updates PhoneTree fields
{
"updates": {
"number?": "string",
"isActive?": "boolean",
"nodes?": [
{
"id": "example string",
"action": {
"type": "Gather",
"info": {
"playback": {
"type": "Play",
"info": {
"url": "example string",
"script": "example string"
}
},
"digits": true,
"speech": true
}
},
"events": [
{
"type": "Start",
"info": { },
"parentId": "example string"
}
],
"flowchartUI": {
"x": -10000000000000,
"y": -10000000000000
}
}
],
"testEnduserIds?": [
"example string"
],
"enduserCondition?": "string",
"bypassOOO?": "boolean",
"defaultEntityType?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get PhoneTree
Method: GET
https://api.tellescope.com/v1/phone-tree/:id
Get an PhoneTree
{
"filter?": {}
}Get PhoneTrees
Method: GET
https://api.tellescope.com/v1/phone-trees
Get a page of PhoneTrees
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete PhoneTree
Method: DELETE
https://api.tellescope.com/v1/phone-tree/:id
Delete one PhoneTree
Authentication info onlyPortalBrandings
Create PortalBranding
Method: POST
https://api.tellescope.com/v1/portal-branding
Creates a new PortalBranding
{
"title": "string",
"enduserField": "string",
"enduserValue": "string",
"primary?": "string",
"secondary?": "string",
"logoURL?": "string",
"subdomain?": "string",
"customPortalURL?": "string"
}Create PortalBrandings
Method: POST
https://api.tellescope.com/v1/portal-brandings
Creates new PortalBrandings
{
"create": [
{
"title": "string",
"enduserField": "string",
"enduserValue": "string",
"primary?": "string",
"secondary?": "string",
"logoURL?": "string",
"subdomain?": "string",
"customPortalURL?": "string"
}
]
}Update PortalBranding
Method: PATCH
https://api.tellescope.com/v1/portal-branding/:id
Updates PortalBranding fields
{
"updates": {
"title?": "string",
"enduserField?": "string",
"enduserValue?": "string",
"primary?": "string",
"secondary?": "string",
"logoURL?": "string",
"subdomain?": "string",
"customPortalURL?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get PortalBranding
Method: GET
https://api.tellescope.com/v1/portal-branding/:id
Get an PortalBranding
{
"filter?": {}
}Get PortalBrandings
Method: GET
https://api.tellescope.com/v1/portal-brandings
Get a page of PortalBrandings
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete PortalBranding
Method: DELETE
https://api.tellescope.com/v1/portal-branding/:id
Delete one PortalBranding
Authentication info onlyPortalCustomizations
Constraints
- Home page cannot be disabled
Create PortalCustomization
Method: POST
https://api.tellescope.com/v1/portal-customization
Creates a new PortalCustomization
{
"title?": "string",
"page": "string",
"blocks": [
{
"type": "carePlan",
"info": {}
}
],
"disabled?": "boolean",
"mobileBottomNavigationPosition?": "number",
"headerImageURL?": "string",
"iframeURL?": "string",
"iconURL?": "string",
"activeIconURL?": "string",
"showStripePortalLink?": "boolean",
"hideCancellatation?": "boolean",
"hiddenEventTitles?": [
"example string"
]
}Create PortalCustomizations
Method: POST
https://api.tellescope.com/v1/portal-customizations
Creates new PortalCustomizations
{
"create": [
{
"title?": "string",
"page": "string",
"blocks": [
{
"type": "carePlan",
"info": {}
}
],
"disabled?": "boolean",
"mobileBottomNavigationPosition?": "number",
"headerImageURL?": "string",
"iframeURL?": "string",
"iconURL?": "string",
"activeIconURL?": "string",
"showStripePortalLink?": "boolean",
"hideCancellatation?": "boolean",
"hiddenEventTitles?": [
"example string"
]
}
]
}Update PortalCustomization
Method: PATCH
https://api.tellescope.com/v1/portal-customization/:id
Updates PortalCustomization fields
{
"updates": {
"title?": "string",
"page?": "string",
"blocks?": [
{
"type": "carePlan",
"info": {}
}
],
"disabled?": "boolean",
"mobileBottomNavigationPosition?": "number",
"headerImageURL?": "string",
"iframeURL?": "string",
"iconURL?": "string",
"activeIconURL?": "string",
"showStripePortalLink?": "boolean",
"hideCancellatation?": "boolean",
"hiddenEventTitles?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get PortalCustomization
Method: GET
https://api.tellescope.com/v1/portal-customization/:id
Get an PortalCustomization
{
"filter?": {}
}Get PortalCustomizations
Method: GET
https://api.tellescope.com/v1/portal-customizations
Get a page of PortalCustomizations
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete PortalCustomization
Method: DELETE
https://api.tellescope.com/v1/portal-customization/:id
Delete one PortalCustomization
Authentication info onlyPostComments
Create PostComment
Method: POST
https://api.tellescope.com/v1/post-comment
Creates a new PostComment
{
"forumId": "string",
"postId": "string",
"threadId?": "string",
"replyTo?": "string",
"postedBy?": {
"type": "string",
"id": "string"
},
"attachments?": [
"example string"
],
"textContent": "string",
"htmlContent?": "string",
"editorState?": "string",
"numLikes?": "number",
"numReplies?": "number"
}Create PostComments
Method: POST
https://api.tellescope.com/v1/post-comments
Creates new PostComments
{
"create": [
{
"forumId": "string",
"postId": "string",
"threadId?": "string",
"replyTo?": "string",
"postedBy?": {
"type": "string",
"id": "string"
},
"attachments?": [
"example string"
],
"textContent": "string",
"htmlContent?": "string",
"editorState?": "string",
"numLikes?": "number",
"numReplies?": "number"
}
]
}Update PostComment
Method: PATCH
https://api.tellescope.com/v1/post-comment/:id
Updates PostComment fields
{
"updates": {
"forumId?": "string",
"postId?": "string",
"threadId?": "string",
"replyTo?": "string",
"postedBy?": {
"type": "string",
"id": "string"
},
"attachments?": [
"example string"
],
"textContent?": "string",
"htmlContent?": "string",
"editorState?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get PostComment
Method: GET
https://api.tellescope.com/v1/post-comment/:id
Get an PostComment
{
"filter?": {}
}Get PostComments
Method: GET
https://api.tellescope.com/v1/post-comments
Get a page of PostComments
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete PostComment
Method: DELETE
https://api.tellescope.com/v1/post-comment/:id
Delete one PostComment
Authentication info onlyPostLikes
Like Forum Post
Method: POST
https://api.tellescope.com/v1/post-like
Likes a post
{
"postId": "string",
"forumId": "string"
}Unlike Forum Post
Method: POST
https://api.tellescope.com/v1/unlike-forum-post
Removes a like for a given forum post
{
"postId": "string",
"forumId": "string"
}Get PostLike
Method: GET
https://api.tellescope.com/v1/post-like/:id
Get an PostLike
{
"filter?": {}
}Get PostLikes
Method: GET
https://api.tellescope.com/v1/post-likes
Get a page of PostLikes
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete PostLike
Method: DELETE
https://api.tellescope.com/v1/post-like/:id
Delete one PostLike
Authentication info onlyPrescriptionRoutes
Constraints
- All of [state, templateIds, pharmacyId] must be unique for each PrescriptionRoutes
Create PrescriptionRoute
Method: POST
https://api.tellescope.com/v1/prescription-route
Creates a new PrescriptionRoute
{
"title": "string",
"state": "string",
"templateIds": [
"example string"
],
"pharmacyId?": "string",
"pharmacyLabel?": "string",
"tags?": [
"example string"
]
}Create PrescriptionRoutes
Method: POST
https://api.tellescope.com/v1/prescription-routes
Creates new PrescriptionRoutes
{
"create": [
{
"title": "string",
"state": "string",
"templateIds": [
"example string"
],
"pharmacyId?": "string",
"pharmacyLabel?": "string",
"tags?": [
"example string"
]
}
]
}Update PrescriptionRoute
Method: PATCH
https://api.tellescope.com/v1/prescription-route/:id
Updates PrescriptionRoute fields
{
"updates": {
"title?": "string",
"state?": "string",
"templateIds?": [
"example string"
],
"pharmacyId?": "string",
"pharmacyLabel?": "string",
"tags?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get PrescriptionRoute
Method: GET
https://api.tellescope.com/v1/prescription-route/:id
Get an PrescriptionRoute
{
"filter?": {}
}Get PrescriptionRoutes
Method: GET
https://api.tellescope.com/v1/prescription-routes
Get a page of PrescriptionRoutes
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete PrescriptionRoute
Method: DELETE
https://api.tellescope.com/v1/prescription-route/:id
Delete one PrescriptionRoute
Authentication info onlyProducts
Constraints
- title must be unique across Products
Prepare Stripe Checkout
Method: POST
https://api.tellescope.com/v1/products/prepare-stripe-checkout
Prepares a Stripe checkout process
{
"productIds": [
"60398b0231a295e64f084fd9"
]
}Get Stripe Portal Session (Enduser Only)
Method: GET
https://api.tellescope.com/v1/products/stripe-portal-session
Prepares a Stripe checkout process
{
"stripeKey?": "string",
"stripeCustomerId?": "string",
"return_url": "string"
}Create Product
Method: POST
https://api.tellescope.com/v1/product
Creates a new Product
{
"title": "string",
"cost": {
"amount": "number",
"currency": "string"
},
"processor?": "string",
"description?": "string",
"htmlDescription?": "string",
"cptCode?": {
"code": "number",
"label": "string"
},
"image?": "string",
"showInPortal?": "boolean",
"categories?": [
"example string"
],
"maxCheckoutCount?": "number"
}Create Products
Method: POST
https://api.tellescope.com/v1/products
Creates new Products
{
"create": [
{
"title": "string",
"cost": {
"amount": "number",
"currency": "string"
},
"processor?": "string",
"description?": "string",
"htmlDescription?": "string",
"cptCode?": {
"code": "number",
"label": "string"
},
"image?": "string",
"showInPortal?": "boolean",
"categories?": [
"example string"
],
"maxCheckoutCount?": "number"
}
]
}Update Product
Method: PATCH
https://api.tellescope.com/v1/product/:id
Updates Product fields
{
"updates": {
"title?": "string",
"cost?": {
"amount": "number",
"currency": "string"
},
"processor?": "string",
"description?": "string",
"htmlDescription?": "string",
"cptCode?": {
"code": "number",
"label": "string"
},
"image?": "string",
"showInPortal?": "boolean",
"categories?": [
"example string"
],
"maxCheckoutCount?": "number"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Product
Method: GET
https://api.tellescope.com/v1/product/:id
Get an Product
{
"filter?": {}
}Get Products
Method: GET
https://api.tellescope.com/v1/products
Get a page of Products
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Product
Method: DELETE
https://api.tellescope.com/v1/product/:id
Delete one Product
Authentication info onlyPurchaseCredits
Create PurchaseCredit
Method: POST
https://api.tellescope.com/v1/purchase-credit
Creates a new PurchaseCredit
{
"enduserId": "string",
"title": "string",
"value": [
[
{
"type": "string",
"info": {
"amount": "number",
"currency": "string"
}
}
]
],
"usedAt?": "Date",
"description?": "string"
}Create PurchaseCredits
Method: POST
https://api.tellescope.com/v1/purchase-credits
Creates new PurchaseCredits
{
"create": [
{
"enduserId": "string",
"title": "string",
"value": [
[
{
"type": "string",
"info": {
"amount": "number",
"currency": "string"
}
}
]
],
"usedAt?": "Date",
"description?": "string"
}
]
}Update PurchaseCredit
Method: PATCH
https://api.tellescope.com/v1/purchase-credit/:id
Updates PurchaseCredit fields
{
"updates": {
"enduserId?": "string",
"title?": "string",
"value?": [
[
{
"type": "string",
"info": {
"amount": "number",
"currency": "string"
}
}
]
],
"usedAt?": "Date",
"description?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get PurchaseCredit
Method: GET
https://api.tellescope.com/v1/purchase-credit/:id
Get an PurchaseCredit
{
"filter?": {}
}Get PurchaseCredits
Method: GET
https://api.tellescope.com/v1/purchase-credits
Get a page of PurchaseCredits
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete PurchaseCredit
Method: DELETE
https://api.tellescope.com/v1/purchase-credit/:id
Delete one PurchaseCredit
Authentication info onlyPurchases
Charge Stripe Card on File
Method: POST
https://api.tellescope.com/v1/purchases/charge-card
Charges an existing card on file (if saved), otherwise throws an error
{
"enduserId": "string",
"productIds?": [
"60398b0231a295e64f084fd9"
],
"cost?": {
"amount": "number",
"currency": "string"
}
}Create Purchase
Method: POST
https://api.tellescope.com/v1/purchase
Creates a new Purchase
{
"productId?": "string",
"productIds?": [
"example string"
],
"enduserId": "string",
"title": "string",
"cost": {
"amount": "number",
"currency": "string"
},
"processor": "string",
"processedAt?": "Date",
"description?": "string",
"refundedAmount?": "number",
"source?": "string",
"externalId?": "string",
"cptCode?": {
"code": "number",
"label": "string"
},
"notes?": "string"
}Create Purchases
Method: POST
https://api.tellescope.com/v1/purchases
Creates new Purchases
{
"create": [
{
"productId?": "string",
"productIds?": [
"example string"
],
"enduserId": "string",
"title": "string",
"cost": {
"amount": "number",
"currency": "string"
},
"processor": "string",
"processedAt?": "Date",
"description?": "string",
"refundedAmount?": "number",
"source?": "string",
"externalId?": "string",
"cptCode?": {
"code": "number",
"label": "string"
},
"notes?": "string"
}
]
}Update Purchase
Method: PATCH
https://api.tellescope.com/v1/purchase/:id
Updates Purchase fields
{
"updates": {
"productId?": "string",
"productIds?": [
"example string"
],
"enduserId?": "string",
"title?": "string",
"cost?": {
"amount": "number",
"currency": "string"
},
"processor?": "string",
"processedAt?": "Date",
"description?": "string",
"refundedAmount?": "number",
"source?": "string",
"externalId?": "string",
"cptCode?": {
"code": "number",
"label": "string"
},
"notes?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Purchase
Method: GET
https://api.tellescope.com/v1/purchase/:id
Get an Purchase
{
"filter?": {}
}Get Purchases
Method: GET
https://api.tellescope.com/v1/purchases
Get a page of Purchases
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Purchase
Method: DELETE
https://api.tellescope.com/v1/purchase/:id
Delete one Purchase
Authentication info onlyRoleBasedAccessPermissions
Constraints
- role must be unique across RoleBasedAccessPermissions
- role can't be 'Admin'
Get RoleBasedAccessPermission
Method: GET
https://api.tellescope.com/v1/role-based-access-permission/:id
Get an RoleBasedAccessPermission
{
"filter?": {}
}Get RoleBasedAccessPermissions
Method: GET
https://api.tellescope.com/v1/role-based-access-permissions
Get a page of RoleBasedAccessPermissions
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Create RoleBasedAccessPermission
Method: POST
https://api.tellescope.com/v1/role-based-access-permission
Creates a new RoleBasedAccessPermission
{
"role": "string",
"permissions": {
"enduser_custom_types": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"superbill_providers": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"superbills": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"availability_blocks": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"analytics_frames": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"endusers": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_status_updates": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"engagement_events": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"journeys": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"api_keys": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"emails": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"sms_messages": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"chat_rooms": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"chats": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"users": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"templates": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"files": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"tickets": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"meetings": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"notes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"forms": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"form_fields": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"form_responses": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"calendar_events": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"calendar_event_templates": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"calendar_event_RSVPs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"automation_steps": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"automated_actions": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"webhooks": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"user_logs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"user_notifications": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_observations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"managed_content_records": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"managed_content_record_assignments": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"forums": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"forum_posts": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"post_likes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"comment_likes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"post_comments": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"organizations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"integrations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"databases": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"database_records": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"portal_customizations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"care_plans": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_tasks": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"role_based_access_permissions": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"appointment_booking_pages": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"appointment_locations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"products": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"purchase_credits": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"purchases": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"phone_calls": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"background_errors": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_views": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"automation_triggers": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_profile_views": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_medications": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"phone_trees": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"table_views": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"email_sync_denials": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"ticket_thread_comments": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"ticket_threads": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"configurations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"ticket_queues": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"group_mms_conversations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_orders": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_encounters": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"vital_configurations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"blocked_phones": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"prescription_routes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_problems": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"flowchart_notes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"webhook_logs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"form_groups": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"portal_brandings": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"message_template_snippets": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"fax_logs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"call_hold_queues": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"suggested_contacts": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"apiKeys": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
}
},
"uiRestrictions?": {
"hideDashboard": "boolean",
"hideInbox": "boolean",
"hideTeamChat": "boolean",
"hideEnduserChat": "boolean",
"disableTicketDueDate": "boolean",
"disableUnstructuredNotes": "boolean",
"hideCareplan": "boolean",
"hiddenFields": [
{
"field": "example string",
"type": "60398b0231a295e64f084fd9"
}
],
"disabledFields": [
{
"field": "example string",
"type": "60398b0231a295e64f084fd9"
}
],
"hideUnsubmittedForms": "boolean",
"hideMergeEndusers": "boolean",
"hideQueuedTicketsViewer": "boolean",
"hideIncomingFaxesIcon": "boolean",
"hideBulkEnduserActions": "boolean",
"visibleIntegrations": [
"example string"
]
}
}Create RoleBasedAccessPermissions
Method: POST
https://api.tellescope.com/v1/role-based-access-permissions
Creates new RoleBasedAccessPermissions
{
"create": [
{
"role": "string",
"permissions": {
"enduser_custom_types": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"superbill_providers": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"superbills": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"availability_blocks": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"analytics_frames": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"endusers": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_status_updates": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"engagement_events": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"journeys": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"api_keys": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"emails": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"sms_messages": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"chat_rooms": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"chats": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"users": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"templates": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"files": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"tickets": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"meetings": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"notes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"forms": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"form_fields": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"form_responses": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"calendar_events": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"calendar_event_templates": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"calendar_event_RSVPs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"automation_steps": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"automated_actions": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"webhooks": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"user_logs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"user_notifications": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_observations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"managed_content_records": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"managed_content_record_assignments": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"forums": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"forum_posts": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"post_likes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"comment_likes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"post_comments": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"organizations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"integrations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"databases": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"database_records": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"portal_customizations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"care_plans": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_tasks": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"role_based_access_permissions": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"appointment_booking_pages": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"appointment_locations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"products": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"purchase_credits": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"purchases": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"phone_calls": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"background_errors": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_views": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"automation_triggers": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_profile_views": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_medications": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"phone_trees": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"table_views": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"email_sync_denials": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"ticket_thread_comments": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"ticket_threads": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"configurations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"ticket_queues": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"group_mms_conversations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_orders": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_encounters": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"vital_configurations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"blocked_phones": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"prescription_routes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_problems": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"flowchart_notes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"webhook_logs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"form_groups": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"portal_brandings": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"message_template_snippets": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"fax_logs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"call_hold_queues": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"suggested_contacts": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"apiKeys": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
}
},
"uiRestrictions?": {
"hideDashboard": "boolean",
"hideInbox": "boolean",
"hideTeamChat": "boolean",
"hideEnduserChat": "boolean",
"disableTicketDueDate": "boolean",
"disableUnstructuredNotes": "boolean",
"hideCareplan": "boolean",
"hiddenFields": [
{
"field": "example string",
"type": "60398b0231a295e64f084fd9"
}
],
"disabledFields": [
{
"field": "example string",
"type": "60398b0231a295e64f084fd9"
}
],
"hideUnsubmittedForms": "boolean",
"hideMergeEndusers": "boolean",
"hideQueuedTicketsViewer": "boolean",
"hideIncomingFaxesIcon": "boolean",
"hideBulkEnduserActions": "boolean",
"visibleIntegrations": [
"example string"
]
}
}
]
}Update RoleBasedAccessPermission
Method: PATCH
https://api.tellescope.com/v1/role-based-access-permission/:id
Updates RoleBasedAccessPermission fields
{
"updates": {
"role?": "string",
"permissions?": {
"enduser_custom_types": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"superbill_providers": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"superbills": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"availability_blocks": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"analytics_frames": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"endusers": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_status_updates": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"engagement_events": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"journeys": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"api_keys": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"emails": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"sms_messages": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"chat_rooms": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"chats": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"users": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"templates": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"files": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"tickets": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"meetings": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"notes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"forms": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"form_fields": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"form_responses": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"calendar_events": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"calendar_event_templates": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"calendar_event_RSVPs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"automation_steps": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"automated_actions": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"webhooks": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"user_logs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"user_notifications": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_observations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"managed_content_records": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"managed_content_record_assignments": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"forums": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"forum_posts": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"post_likes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"comment_likes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"post_comments": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"organizations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"integrations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"databases": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"database_records": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"portal_customizations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"care_plans": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_tasks": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"role_based_access_permissions": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"appointment_booking_pages": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"appointment_locations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"products": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"purchase_credits": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"purchases": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"phone_calls": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"background_errors": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_views": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"automation_triggers": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_profile_views": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_medications": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"phone_trees": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"table_views": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"email_sync_denials": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"ticket_thread_comments": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"ticket_threads": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"configurations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"ticket_queues": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"group_mms_conversations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_orders": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_encounters": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"vital_configurations": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"blocked_phones": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"prescription_routes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"enduser_problems": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"flowchart_notes": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"webhook_logs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"form_groups": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"portal_brandings": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"message_template_snippets": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"fax_logs": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"call_hold_queues": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"suggested_contacts": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
},
"apiKeys": {
"create": "string",
"delete": "string",
"read": "string",
"update": "string",
"showInSidebar": "boolean"
}
},
"uiRestrictions?": {
"hideDashboard": "boolean",
"hideInbox": "boolean",
"hideTeamChat": "boolean",
"hideEnduserChat": "boolean",
"disableTicketDueDate": "boolean",
"disableUnstructuredNotes": "boolean",
"hideCareplan": "boolean",
"hiddenFields": [
{
"field": "example string",
"type": "60398b0231a295e64f084fd9"
}
],
"disabledFields": [
{
"field": "example string",
"type": "60398b0231a295e64f084fd9"
}
],
"hideUnsubmittedForms": "boolean",
"hideMergeEndusers": "boolean",
"hideQueuedTicketsViewer": "boolean",
"hideIncomingFaxesIcon": "boolean",
"hideBulkEnduserActions": "boolean",
"visibleIntegrations": [
"example string"
]
}
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Delete RoleBasedAccessPermission
Method: DELETE
https://api.tellescope.com/v1/role-based-access-permission/:id
Delete one RoleBasedAccessPermission
Authentication info onlySmsMessages
Constraints
- Message must be non-empty
- Phone number and phone consent must be set for enduser
Leave Message (Public)
Method: POST
https://api.tellescope.com/v1/sms-messages/leave-message
Leaves an SMS message submitted from a website page
{
"businessId": "string",
"fname": "string",
"lname": "string",
"phone": "string",
"message": "string"
}Send SMS via Template
Method: POST
https://api.tellescope.com/v1/sms-messages/send-with-template
Sends an sms for a specific template on behalf of a user (senderId is user.id)
{
"enduserId": "string",
"senderId": "string",
"templateId": "string",
"fromNumber?": "string"
}Number Report
Method: GET
https://api.tellescope.com/v1/sms-messages/number-report
Builds a report showing sms details by organization and user phone numbers
{
"range?": {
"from": "Date",
"to": "Date"
}
}Template Report
Method: GET
https://api.tellescope.com/v1/sms-messages/template-report
Builds a report showing sms details by template
{
"range?": {
"from": "Date",
"to": "Date"
}
}Send Message to Number
Method: POST
https://api.tellescope.com/v1/sms-messages/send-message-to-number
Sends an SMS to the provided phone number, upserting an enduser if no match by phone
- message must be under 1200 characters
{
"message": "string",
"to": "string"
}Create SmsMessage
Method: POST
https://api.tellescope.com/v1/sms-message
Sends or logs an SMS message
{
"autoResolveToFrom?": "boolean",
"logOnly?": "boolean",
"message": "string",
"enduserId": "string",
"userId?": "string",
"inbound?": "boolean",
"newThread?": "boolean",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"templateId?": "string",
"automationStepId?": "string",
"linkOpenTrackingIds?": [
"example string"
],
"journeyContext?": {
"calendarEventId": "string",
"formResponseId": "string",
"purchaseId": "string",
"templateId": "string",
"orderId": "string",
"observationId": "string",
"phoneCallId": "string",
"smsId": "string",
"chatId": "string",
"emailId": "string",
"formGroupId": "string",
"publicIdentifier": "string"
},
"sendAt?": "Date",
"pinnedAt?": "Date",
"isDraft?": "boolean",
"timestamp?": "Date",
"ticketIds?": [
"example string"
],
"suggestedReply?": "string",
"phoneNumber?": "string",
"enduserPhoneNumber?": "string",
"tags?": [
"example string"
],
"batchId?": "string",
"assignedTo?": [
"example string"
],
"canvasId?": "string",
"discussionRoomId?": "string",
"journeyId?": "string",
"calendarEventId?": "string",
"mediaURLs?": [
"example string"
]
}Create SmsMessages
Method: POST
https://api.tellescope.com/v1/sms-messages
Sends or logs multiple SMS message
{
"create": [
{
"autoResolveToFrom?": "boolean",
"logOnly?": "boolean",
"message": "string",
"enduserId": "string",
"userId?": "string",
"inbound?": "boolean",
"newThread?": "boolean",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"templateId?": "string",
"automationStepId?": "string",
"linkOpenTrackingIds?": [
"example string"
],
"journeyContext?": {
"calendarEventId": "string",
"formResponseId": "string",
"purchaseId": "string",
"templateId": "string",
"orderId": "string",
"observationId": "string",
"phoneCallId": "string",
"smsId": "string",
"chatId": "string",
"emailId": "string",
"formGroupId": "string",
"publicIdentifier": "string"
},
"sendAt?": "Date",
"pinnedAt?": "Date",
"isDraft?": "boolean",
"timestamp?": "Date",
"ticketIds?": [
"example string"
],
"suggestedReply?": "string",
"phoneNumber?": "string",
"enduserPhoneNumber?": "string",
"tags?": [
"example string"
],
"batchId?": "string",
"assignedTo?": [
"example string"
],
"canvasId?": "string",
"discussionRoomId?": "string",
"journeyId?": "string",
"calendarEventId?": "string",
"mediaURLs?": [
"example string"
]
}
]
}Update SmsMessage
Method: PATCH
https://api.tellescope.com/v1/sms-message/:id
Updates SmsMessage fields
{
"updates": {
"autoResolveToFrom?": "boolean",
"logOnly?": "boolean",
"message?": "string",
"enduserId?": "string",
"userId?": "string",
"inbound?": "boolean",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"templateId?": "string",
"automationStepId?": "string",
"linkOpenTrackingIds?": [
"example string"
],
"journeyContext?": {
"calendarEventId": "string",
"formResponseId": "string",
"purchaseId": "string",
"templateId": "string",
"orderId": "string",
"observationId": "string",
"phoneCallId": "string",
"smsId": "string",
"chatId": "string",
"emailId": "string",
"formGroupId": "string",
"publicIdentifier": "string"
},
"sendAt?": "Date",
"pinnedAt?": "Date",
"isDraft?": "boolean",
"timestamp?": "Date",
"ticketIds?": [
"example string"
],
"suggestedReply?": "string",
"phoneNumber?": "string",
"enduserPhoneNumber?": "string",
"tags?": [
"example string"
],
"batchId?": "string",
"assignedTo?": [
"example string"
],
"canvasId?": "string",
"discussionRoomId?": "string",
"journeyId?": "string",
"calendarEventId?": "string",
"mediaURLs?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get SmsMessage
Method: GET
https://api.tellescope.com/v1/sms-message/:id
Get an SmsMessage
{
"filter?": {}
}Get SmsMessages
Method: GET
https://api.tellescope.com/v1/sms-messages
Get a page of SmsMessages
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete SmsMessage
Method: DELETE
https://api.tellescope.com/v1/sms-message/:id
Delete one SmsMessage
Authentication info onlySuggestedContacts
Create SuggestedContact
Method: POST
https://api.tellescope.com/v1/suggested-contact
Creates a new SuggestedContact
{
"title": "string",
"phone?": "string",
"email?": "string"
}Create SuggestedContacts
Method: POST
https://api.tellescope.com/v1/suggested-contacts
Creates new SuggestedContacts
{
"create": [
{
"title": "string",
"phone?": "string",
"email?": "string"
}
]
}Update SuggestedContact
Method: PATCH
https://api.tellescope.com/v1/suggested-contact/:id
Updates SuggestedContact fields
{
"updates": {
"title?": "string",
"phone?": "string",
"email?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get SuggestedContact
Method: GET
https://api.tellescope.com/v1/suggested-contact/:id
Get an SuggestedContact
{
"filter?": {}
}Get SuggestedContacts
Method: GET
https://api.tellescope.com/v1/suggested-contacts
Get a page of SuggestedContacts
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete SuggestedContact
Method: DELETE
https://api.tellescope.com/v1/suggested-contact/:id
Delete one SuggestedContact
Authentication info onlySuperbillProviders
Create SuperbillProvider
Method: POST
https://api.tellescope.com/v1/superbill-provider
Creates a new SuperbillProvider
{
"address": {
"city": "string",
"state": "string",
"lineOne": "string",
"lineTwo": "string",
"zipCode": "string",
"zipPlusFour": "string",
"title": "string"
},
"email": "string",
"phone": "string",
"officeName": "string",
"taxId": "string",
"providerName": "string",
"placeOfServiceCode": "string",
"providerLicense": "string",
"providerNPI": "string"
}Create SuperbillProviders
Method: POST
https://api.tellescope.com/v1/superbill-providers
Creates new SuperbillProviders
{
"create": [
{
"address": {
"city": "string",
"state": "string",
"lineOne": "string",
"lineTwo": "string",
"zipCode": "string",
"zipPlusFour": "string",
"title": "string"
},
"email": "string",
"phone": "string",
"officeName": "string",
"taxId": "string",
"providerName": "string",
"placeOfServiceCode": "string",
"providerLicense": "string",
"providerNPI": "string"
}
]
}Update SuperbillProvider
Method: PATCH
https://api.tellescope.com/v1/superbill-provider/:id
Updates SuperbillProvider fields
{
"updates": {
"address?": {
"city": "string",
"state": "string",
"lineOne": "string",
"lineTwo": "string",
"zipCode": "string",
"zipPlusFour": "string",
"title": "string"
},
"email?": "string",
"phone?": "string",
"officeName?": "string",
"taxId?": "string",
"providerName?": "string",
"placeOfServiceCode?": "string",
"providerLicense?": "string",
"providerNPI?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get SuperbillProvider
Method: GET
https://api.tellescope.com/v1/superbill-provider/:id
Get an SuperbillProvider
{
"filter?": {}
}Get SuperbillProviders
Method: GET
https://api.tellescope.com/v1/superbill-providers
Get a page of SuperbillProviders
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete SuperbillProvider
Method: DELETE
https://api.tellescope.com/v1/superbill-provider/:id
Delete one SuperbillProvider
Authentication info onlySuperbills
Create Superbill
Method: POST
https://api.tellescope.com/v1/superbill
Creates a new Superbill
{
"enduserId": "string",
"appointmentDate": "Date",
"patient": {
"dateOfBirth": "string",
"name": "string",
"phone": "string"
},
"provider": {
"address": {
"city": "string",
"state": "string",
"lineOne": "string",
"lineTwo": "string",
"zipCode": "string",
"zipPlusFour": "string",
"title": "string"
},
"email": "string",
"officeName": "string",
"phone": "string",
"placeOfServiceCode": "string",
"providerLicense": "string",
"providerName": "string",
"providerNPI": "string",
"taxId": "string"
},
"lineItems": [
{
"billingCode": {
"code": -10000000000000,
"label": "example string"
},
"quantity": -10000000000000,
"cost": {
"amount": -10000000000000,
"currency": "example string"
},
"discount": -10000000000000
}
]
}Create Superbills
Method: POST
https://api.tellescope.com/v1/superbills
Creates new Superbills
{
"create": [
{
"enduserId": "string",
"appointmentDate": "Date",
"patient": {
"dateOfBirth": "string",
"name": "string",
"phone": "string"
},
"provider": {
"address": {
"city": "string",
"state": "string",
"lineOne": "string",
"lineTwo": "string",
"zipCode": "string",
"zipPlusFour": "string",
"title": "string"
},
"email": "string",
"officeName": "string",
"phone": "string",
"placeOfServiceCode": "string",
"providerLicense": "string",
"providerName": "string",
"providerNPI": "string",
"taxId": "string"
},
"lineItems": [
{
"billingCode": {
"code": -10000000000000,
"label": "example string"
},
"quantity": -10000000000000,
"cost": {
"amount": -10000000000000,
"currency": "example string"
},
"discount": -10000000000000
}
]
}
]
}Update Superbill
Method: PATCH
https://api.tellescope.com/v1/superbill/:id
Updates Superbill fields
{
"updates": {
"enduserId?": "string",
"appointmentDate?": "Date",
"patient?": {
"dateOfBirth": "string",
"name": "string",
"phone": "string"
},
"provider?": {
"address": {
"city": "string",
"state": "string",
"lineOne": "string",
"lineTwo": "string",
"zipCode": "string",
"zipPlusFour": "string",
"title": "string"
},
"email": "string",
"officeName": "string",
"phone": "string",
"placeOfServiceCode": "string",
"providerLicense": "string",
"providerName": "string",
"providerNPI": "string",
"taxId": "string"
},
"lineItems?": [
{
"billingCode": {
"code": -10000000000000,
"label": "example string"
},
"quantity": -10000000000000,
"cost": {
"amount": -10000000000000,
"currency": "example string"
},
"discount": -10000000000000
}
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Superbill
Method: GET
https://api.tellescope.com/v1/superbill/:id
Get an Superbill
{
"filter?": {}
}Get Superbills
Method: GET
https://api.tellescope.com/v1/superbills
Get a page of Superbills
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Superbill
Method: DELETE
https://api.tellescope.com/v1/superbill/:id
Delete one Superbill
Authentication info onlyTableViews
Create TableView
Method: POST
https://api.tellescope.com/v1/table-view
Creates a new TableView
{
"title": "string",
"page": "string",
"columns": [
{
"field": "example string",
"width": -10000000000000,
"type": "example string",
"wrap": "example string"
}
],
"defaultForRoles?": [
"example string"
],
"defaultForUserIds?": [
"example string"
],
"filter?": { "key": string }
}Create TableViews
Method: POST
https://api.tellescope.com/v1/table-views
Creates new TableViews
{
"create": [
{
"title": "string",
"page": "string",
"columns": [
{
"field": "example string",
"width": -10000000000000,
"type": "example string",
"wrap": "example string"
}
],
"defaultForRoles?": [
"example string"
],
"defaultForUserIds?": [
"example string"
],
"filter?": { "key": string }
}
]
}Update TableView
Method: PATCH
https://api.tellescope.com/v1/table-view/:id
Updates TableView fields
{
"updates": {
"title?": "string",
"page?": "string",
"columns?": [
{
"field": "example string",
"width": -10000000000000,
"type": "example string",
"wrap": "example string"
}
],
"defaultForRoles?": [
"example string"
],
"defaultForUserIds?": [
"example string"
],
"filter?": { "key": string }
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get TableView
Method: GET
https://api.tellescope.com/v1/table-view/:id
Get an TableView
{
"filter?": {}
}Get TableViews
Method: GET
https://api.tellescope.com/v1/table-views
Get a page of TableViews
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete TableView
Method: DELETE
https://api.tellescope.com/v1/table-view/:id
Delete one TableView
Authentication info onlyTemplates
Constraints
- title must be unique across Templates
Get templated message
Method: POST
https://api.tellescope.com/v1/templated-message
Returns a message with template values replaced. Uses POST to support large bodies.
{
"message": "string",
"userId": "string",
"enduserId": "string",
"html?": "string",
"subject?": "string",
"channel?": "string",
"automationStepId?": "string",
"journeyContext?": {
"calendarEventId": "string",
"formResponseId": "string",
"purchaseId": "string",
"templateId": "string",
"orderId": "string",
"observationId": "string",
"phoneCallId": "string",
"smsId": "string",
"chatId": "string",
"emailId": "string",
"formGroupId": "string",
"publicIdentifier": "string"
}
}Get suggested reply
Method: POST
https://api.tellescope.com/v1/templates/suggested-reply
Returns an AI-generated suggested reply to a conversation.
{
"messages": [
{
"role": "assistant",
"content": "example string"
}
]
}Generate Embedding
Method: POST
https://api.tellescope.com/v1/templates/create-embedding
Generates an embedding for AI search
{
"templateId": "string"
}Embedding Search
Method: POST
https://api.tellescope.com/v1/templates/embedding-search
Performs an AI search
{
"content": "string"
}Create Template
Method: POST
https://api.tellescope.com/v1/template
Creates a new Template
{
"title": "string",
"subject": "string",
"message": "string",
"html?": "string",
"editorState?": "string",
"type?": "string",
"mode?": "string",
"isMarketing?": "boolean",
"hideFromCompose?": "boolean",
"forChannels?": [
"example string"
],
"forRoles?": [
"example string"
],
"forEntityTypes?": [
"example string"
],
"tags?": [
"example string"
]
}Create Templates
Method: POST
https://api.tellescope.com/v1/templates
Creates new Templates
{
"create": [
{
"title": "string",
"subject": "string",
"message": "string",
"html?": "string",
"editorState?": "string",
"type?": "string",
"mode?": "string",
"isMarketing?": "boolean",
"hideFromCompose?": "boolean",
"forChannels?": [
"example string"
],
"forRoles?": [
"example string"
],
"forEntityTypes?": [
"example string"
],
"tags?": [
"example string"
]
}
]
}Update Template
Method: PATCH
https://api.tellescope.com/v1/template/:id
Updates Template fields
{
"updates": {
"title?": "string",
"subject?": "string",
"message?": "string",
"html?": "string",
"editorState?": "string",
"type?": "string",
"mode?": "string",
"isMarketing?": "boolean",
"hideFromCompose?": "boolean",
"forChannels?": [
"example string"
],
"forRoles?": [
"example string"
],
"forEntityTypes?": [
"example string"
],
"tags?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Template
Method: GET
https://api.tellescope.com/v1/template/:id
Get an Template
{
"filter?": {}
}Get Templates
Method: GET
https://api.tellescope.com/v1/templates
Get a page of Templates
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Template
Method: DELETE
https://api.tellescope.com/v1/template/:id
Delete one Template
Authentication info onlyTicketQueues
Constraints
- title must be unique across TicketQueues
Update Indexes
Method: PATCH
https://api.tellescope.com/v1/ticket-queues/update-indexes
Updates indexes for a number of ticket queues to adjust the default sorting
{
"updates": [
{
"id": "60398b0231a295e64f084fd9",
"index": 0
}
]
}Create TicketQueue
Method: POST
https://api.tellescope.com/v1/ticket-queue
Creates a new TicketQueue
{
"title": "string",
"userIds": [
"60398b0231a295e64f084fd9"
],
"type?": "string",
"defaultFromNumber?": "string",
"enduserFields?": [
"example string"
],
"preventPull?": [
"60398b0231a295e64f084fd9"
],
"overdueReminderUserId?": "string"
}Create TicketQueues
Method: POST
https://api.tellescope.com/v1/ticket-queues
Creates new TicketQueues
{
"create": [
{
"title": "string",
"userIds": [
"60398b0231a295e64f084fd9"
],
"type?": "string",
"defaultFromNumber?": "string",
"enduserFields?": [
"example string"
],
"preventPull?": [
"60398b0231a295e64f084fd9"
],
"overdueReminderUserId?": "string"
}
]
}Update TicketQueue
Method: PATCH
https://api.tellescope.com/v1/ticket-queue/:id
Updates TicketQueue fields
{
"updates": {
"title?": "string",
"userIds?": [
"60398b0231a295e64f084fd9"
],
"type?": "string",
"defaultFromNumber?": "string",
"enduserFields?": [
"example string"
],
"preventPull?": [
"60398b0231a295e64f084fd9"
],
"overdueReminderUserId?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get TicketQueue
Method: GET
https://api.tellescope.com/v1/ticket-queue/:id
Get an TicketQueue
{
"filter?": {}
}Get TicketQueues
Method: GET
https://api.tellescope.com/v1/ticket-queues
Get a page of TicketQueues
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete TicketQueue
Method: DELETE
https://api.tellescope.com/v1/ticket-queue/:id
Delete one TicketQueue
Authentication info onlyTickets
Constraints
- When created by an enduser, enduserId must match their id
Assign From Queue
Method: PATCH
https://api.tellescope.com/v1/tickets/assign-from-queue
Takes a specific ticket (or next available) from a queue and assigns to the caller of this endpoint
{
"userId?": "string",
"ticketId?": "string",
"queueId?": "string",
"overrideRestrictions?": "boolean"
}Update Indexes
Method: PATCH
https://api.tellescope.com/v1/tickets/update-indexes
Updates indexes for a number of tickets to adjust the default sorting
{
"updates": [
{
"id": "60398b0231a295e64f084fd9",
"index": 0
}
]
}Get Report
Method: ALL
https://api.tellescope.com/v1/tickets/report
Gets aggregate data for building a report on tickets
{
"userId?": "string",
"title?": "string",
"titles?": [
"example string"
],
"range?": {
"from": "Date",
"to": "Date"
},
"groupByOwnerAndTitle?": "boolean"
}Get Report
Method: ALL
https://api.tellescope.com/v1/tickets/distribution-report
Gets aggregate data for a report on ticket distributions
{
"range?": {
"from": "Date",
"to": "Date"
}
}Close Ticket
Method: POST
https://api.tellescope.com/v1/tickets/close
Closes a ticket and returns any resulting tickets for a current journey
{
"ticketId?": "string",
"closedForReason?": "string"
}Create Ticket
Method: POST
https://api.tellescope.com/v1/ticket
Creates a new Ticket
{
"title": "string",
"enduserId?": "string",
"automationStepId?": "string",
"closedForReason?": "string",
"closeReasons?": [
"example string"
],
"closedBy?": "string",
"chatRoomId?": "string",
"dueDateInMS?": "number",
"closedAt?": "Date",
"owner?": "string",
"message?": "string",
"type?": "string",
"skillsRequired?": [
"example string"
],
"priority?": "number",
"stage?": "string",
"blockerDescription?": "string",
"index?": "number",
"carePlanId?": "string",
"journeyId?": "string",
"purchaseId?": "string",
"hiddenFromTickets?": "boolean",
"htmlDescription?": "string",
"formResponseIds?": [
"example string"
],
"actions?": [
{
"type": "Complete Form",
"info": {
"formId": "60398b0231a295e64f084fd9",
"formResponseId": "60398b0231a295e64f084fd9"
},
"completedAt": "2024-11-21T02:07:40.284Z",
"optional": true
}
],
"closeOnFinishedActions?": "boolean",
"remindAt?": "Date",
"reminderSilencedAt?": "Date",
"relatedRecords?": [
{
"type": "example string",
"id": "example string",
"creator": "60398b0231a295e64f084fd9",
"environment": "example string"
}
],
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"snoozes?": [
{
"at": "2024-11-21T02:07:40.284Z",
"until": "2024-11-21T02:07:40.284Z",
"reason": "example string"
}
],
"requireConfirmation?": "boolean",
"queueId?": "string",
"reminders?": [
{
"msBeforeDueDate": -10000000000000,
"didRemind": true,
"queueId": "60398b0231a295e64f084fd9"
}
],
"calendarEventId?": "string",
"observationId?": "string",
"phoneCallId?": "string",
"smsId?": "string",
"tags?": [
"example string"
],
"restrictByState?": "string",
"restrictByTags?": [
"example string"
],
"restrictByTagsQualifier?": "string",
"archiveReason?": "string",
"contextFormIds?": [
"60398b0231a295e64f084fd9"
],
"contextEnduserFields?": [
"example string"
],
"isTodo?": "boolean"
}Create Tickets
Method: POST
https://api.tellescope.com/v1/tickets
Creates new Tickets
{
"create": [
{
"title": "string",
"enduserId?": "string",
"automationStepId?": "string",
"closedForReason?": "string",
"closeReasons?": [
"example string"
],
"closedBy?": "string",
"chatRoomId?": "string",
"dueDateInMS?": "number",
"closedAt?": "Date",
"owner?": "string",
"message?": "string",
"type?": "string",
"skillsRequired?": [
"example string"
],
"priority?": "number",
"stage?": "string",
"blockerDescription?": "string",
"index?": "number",
"carePlanId?": "string",
"journeyId?": "string",
"purchaseId?": "string",
"hiddenFromTickets?": "boolean",
"htmlDescription?": "string",
"formResponseIds?": [
"example string"
],
"actions?": [
{
"type": "Complete Form",
"info": {
"formId": "60398b0231a295e64f084fd9",
"formResponseId": "60398b0231a295e64f084fd9"
},
"completedAt": "2024-11-21T02:07:40.284Z",
"optional": true
}
],
"closeOnFinishedActions?": "boolean",
"remindAt?": "Date",
"reminderSilencedAt?": "Date",
"relatedRecords?": [
{
"type": "example string",
"id": "example string",
"creator": "60398b0231a295e64f084fd9",
"environment": "example string"
}
],
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"snoozes?": [
{
"at": "2024-11-21T02:07:40.284Z",
"until": "2024-11-21T02:07:40.284Z",
"reason": "example string"
}
],
"requireConfirmation?": "boolean",
"queueId?": "string",
"reminders?": [
{
"msBeforeDueDate": -10000000000000,
"didRemind": true,
"queueId": "60398b0231a295e64f084fd9"
}
],
"calendarEventId?": "string",
"observationId?": "string",
"phoneCallId?": "string",
"smsId?": "string",
"tags?": [
"example string"
],
"restrictByState?": "string",
"restrictByTags?": [
"example string"
],
"restrictByTagsQualifier?": "string",
"archiveReason?": "string",
"contextFormIds?": [
"60398b0231a295e64f084fd9"
],
"contextEnduserFields?": [
"example string"
],
"isTodo?": "boolean"
}
]
}Update Ticket
Method: PATCH
https://api.tellescope.com/v1/ticket/:id
Updates Ticket fields
{
"updates": {
"title?": "string",
"enduserId?": "string",
"automationStepId?": "string",
"closedForReason?": "string",
"closeReasons?": [
"example string"
],
"closedBy?": "string",
"chatRoomId?": "string",
"dueDateInMS?": "number",
"closedAt?": "Date",
"owner?": "string",
"message?": "string",
"type?": "string",
"skillsRequired?": [
"example string"
],
"priority?": "number",
"stage?": "string",
"blockerDescription?": "string",
"index?": "number",
"carePlanId?": "string",
"journeyId?": "string",
"purchaseId?": "string",
"hiddenFromTickets?": "boolean",
"htmlDescription?": "string",
"formResponseIds?": [
"example string"
],
"actions?": [
{
"type": "Complete Form",
"info": {
"formId": "60398b0231a295e64f084fd9",
"formResponseId": "60398b0231a295e64f084fd9"
},
"completedAt": "2024-11-21T02:07:40.284Z",
"optional": true
}
],
"closeOnFinishedActions?": "boolean",
"remindAt?": "Date",
"reminderSilencedAt?": "Date",
"relatedRecords?": [
{
"type": "example string",
"id": "example string",
"creator": "60398b0231a295e64f084fd9",
"environment": "example string"
}
],
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"snoozes?": [
{
"at": "2024-11-21T02:07:40.284Z",
"until": "2024-11-21T02:07:40.284Z",
"reason": "example string"
}
],
"requireConfirmation?": "boolean",
"queueId?": "string",
"reminders?": [
{
"msBeforeDueDate": -10000000000000,
"didRemind": true,
"queueId": "60398b0231a295e64f084fd9"
}
],
"calendarEventId?": "string",
"observationId?": "string",
"phoneCallId?": "string",
"smsId?": "string",
"tags?": [
"example string"
],
"restrictByState?": "string",
"restrictByTags?": [
"example string"
],
"restrictByTagsQualifier?": "string",
"archiveReason?": "string",
"contextFormIds?": [
"60398b0231a295e64f084fd9"
],
"contextEnduserFields?": [
"example string"
],
"isTodo?": "boolean"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Ticket
Method: GET
https://api.tellescope.com/v1/ticket/:id
Get an Ticket
{
"filter?": {}
}Get Tickets
Method: GET
https://api.tellescope.com/v1/tickets
Get a page of Tickets
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Ticket
Method: DELETE
https://api.tellescope.com/v1/ticket/:id
Delete one Ticket
Authentication info onlyTicketThreadComments
Create TicketThreadComment
Method: POST
https://api.tellescope.com/v1/ticket-thread-comment
Creates a new TicketThreadComment
{
"externalId?": "string",
"source?": "string",
"ticketThreadId": "string",
"externalThreadId?": "string",
"public": "boolean",
"plaintext?": "string",
"html?": "string",
"type?": "string",
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"enduserId?": "string",
"userId?": "string",
"inbound?": "boolean",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"ticketIds?": [
"example string"
],
"group?": "string",
"userDisplayName?": "string",
"tags?": [
"example string"
]
}Create TicketThreadComments
Method: POST
https://api.tellescope.com/v1/ticket-thread-comments
Creates new TicketThreadComments
{
"create": [
{
"externalId?": "string",
"source?": "string",
"ticketThreadId": "string",
"externalThreadId?": "string",
"public": "boolean",
"plaintext?": "string",
"html?": "string",
"type?": "string",
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"enduserId?": "string",
"userId?": "string",
"inbound?": "boolean",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"ticketIds?": [
"example string"
],
"group?": "string",
"userDisplayName?": "string",
"tags?": [
"example string"
]
}
]
}Update TicketThreadComment
Method: PATCH
https://api.tellescope.com/v1/ticket-thread-comment/:id
Updates TicketThreadComment fields
{
"updates": {
"externalId?": "string",
"source?": "string",
"ticketThreadId?": "string",
"externalThreadId?": "string",
"public?": "boolean",
"plaintext?": "string",
"html?": "string",
"type?": "string",
"attachments?": [
{
"type": "example string",
"name": "example string",
"secureName": "example string"
}
],
"enduserId?": "string",
"userId?": "string",
"inbound?": "boolean",
"readBy?": { string: Date },
"hiddenBy?": { string: Date },
"ticketIds?": [
"example string"
],
"group?": "string",
"userDisplayName?": "string",
"tags?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get TicketThreadComment
Method: GET
https://api.tellescope.com/v1/ticket-thread-comment/:id
Get an TicketThreadComment
{
"filter?": {}
}Get TicketThreadComments
Method: GET
https://api.tellescope.com/v1/ticket-thread-comments
Get a page of TicketThreadComments
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete TicketThreadComment
Method: DELETE
https://api.tellescope.com/v1/ticket-thread-comment/:id
Delete one TicketThreadComment
Authentication info onlyTicketThreads
Create TicketThread
Method: POST
https://api.tellescope.com/v1/ticket-thread
Creates a new TicketThread
{
"enduserId": "string",
"source?": "string",
"externalId?": "string",
"subject?": "string",
"pinnedAt?": "Date",
"group?": "string",
"assignedTo?": [
"example string"
],
"tags?": [
"example string"
]
}Create TicketThreads
Method: POST
https://api.tellescope.com/v1/ticket-threads
Creates new TicketThreads
{
"create": [
{
"enduserId": "string",
"source?": "string",
"externalId?": "string",
"subject?": "string",
"pinnedAt?": "Date",
"group?": "string",
"assignedTo?": [
"example string"
],
"tags?": [
"example string"
]
}
]
}Update TicketThread
Method: PATCH
https://api.tellescope.com/v1/ticket-thread/:id
Updates TicketThread fields
{
"updates": {
"enduserId?": "string",
"source?": "string",
"externalId?": "string",
"subject?": "string",
"pinnedAt?": "Date",
"group?": "string",
"assignedTo?": [
"example string"
],
"tags?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get TicketThread
Method: GET
https://api.tellescope.com/v1/ticket-thread/:id
Get an TicketThread
{
"filter?": {}
}Get TicketThreads
Method: GET
https://api.tellescope.com/v1/ticket-threads
Get a page of TicketThreads
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete TicketThread
Method: DELETE
https://api.tellescope.com/v1/ticket-thread/:id
Delete one TicketThread
Authentication info onlyUserLogs
Get UserLog
Method: GET
https://api.tellescope.com/v1/user-log/:id
Get an UserLog
{
"filter?": {}
}Get UserLogs
Method: GET
https://api.tellescope.com/v1/user-logs
Get a page of UserLogs
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}UserNotifications
Send Team Email Notification
Method: POST
https://api.tellescope.com/v1/send-user-email-notification
Sends an email notification to a team member (user)
{
"userId": "string",
"message": "string",
"subject?": "string"
}Bulk update (read or delete)
Method: POST
https://api.tellescope.com/v1/notifications/bulk-update
Marks all as read, or deletes all notifications
{
"action?": "string"
}Create UserNotification
Method: POST
https://api.tellescope.com/v1/user-notification
Creates a new UserNotification
{
"userId": "string",
"type": "string",
"message": "string",
"read?": "boolean",
"relatedRecords?": [
{
"type": "example string",
"id": "example string",
"creator": "60398b0231a295e64f084fd9",
"environment": "example string"
}
]
}Create UserNotifications
Method: POST
https://api.tellescope.com/v1/user-notifications
Creates new UserNotifications
{
"create": [
{
"userId": "string",
"type": "string",
"message": "string",
"read?": "boolean",
"relatedRecords?": [
{
"type": "example string",
"id": "example string",
"creator": "60398b0231a295e64f084fd9",
"environment": "example string"
}
]
}
]
}Update UserNotification
Method: PATCH
https://api.tellescope.com/v1/user-notification/:id
Updates UserNotification fields
{
"updates": {
"userId?": "string",
"type?": "string",
"message?": "string",
"read?": "boolean",
"relatedRecords?": [
{
"type": "example string",
"id": "example string",
"creator": "60398b0231a295e64f084fd9",
"environment": "example string"
}
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get UserNotification
Method: GET
https://api.tellescope.com/v1/user-notification/:id
Get an UserNotification
{
"filter?": {}
}Get UserNotifications
Method: GET
https://api.tellescope.com/v1/user-notifications
Get a page of UserNotifications
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete UserNotification
Method: DELETE
https://api.tellescope.com/v1/user-notification/:id
Delete one UserNotification
Authentication info onlyUsers
Constraints
- username must be unique across Users
- Only admin users can set the admin role
- Only admin users can update tags when accessTags is enabled
- Only admin users can update user email
- Only admin users can update user roles
- Only admin users can update user lockouts
- Only admin users can update doseSpotUserId
- Only admin users can update requireSSO
- User organizationIds are readonly
Begin SSO (Public)
Method: POST
https://api.tellescope.com/v1/users/begin-sso
Begins an SSO login process for a specific user
{
"provider": "string"
}Complete SSO (Public)
Method: POST
https://api.tellescope.com/v1/users/complete-SSO
For a valid token generated by SSO, authenticate
{
"token": "string"
}Register (Public)
Method: POST
https://api.tellescope.com/v1/users/register
Registers a new account
{
"email": "string",
"password": "string",
"termsVersion": "string",
"inviteCode?": "string"
}Login (Public)
Method: POST
https://api.tellescope.com/v1/users/login
Login with email and password
{
"email": "string",
"password": "string",
"expirationInSeconds?": "number"
}Login with Google (Public)
Method: POST
https://api.tellescope.com/v1/users/login-google
Login with Google
{
"jwt": "string"
}Request Password Reset (Public)
Method: POST
https://api.tellescope.com/v1/request-password-reset
Sends a password reset email
{
"email": "string"
}Reset Password (Public)
Method: POST
https://api.tellescope.com/v1/reset-password
For a code generated by request-password-reset, sets a new password
{
"resetToken": "string",
"newPassword": "string"
}Submit Email Verification (Public)
Method: POST
https://api.tellescope.com/v1/users/submit-email-verification
Verifies a user's email address
{
"email": "string",
"code": "string"
}Invite User (Admin Only)
Method: POST
https://api.tellescope.com/v1/invite-user-to-organization
Invites a user to register for the given (sub)-organization
{
"email": "string",
"fname": "string",
"lname": "string",
"internalDisplayName?": "string",
"organizationId": "string",
"role?": "string",
"tags?": [
"example string"
]
}Invite user to join organization (Admin Only)
Method: POST
https://api.tellescope.com/v1/invite-existing-user-to-organization
Invites a user to join the current (sub)organization
{
"userId": "string"
}Generate authToken (Admin Only)
Method: GET
https://api.tellescope.com/v1/generate-auth-token
Generates an authToken for a user or enduser. Useful for integrating a 3rd-party authentication process.
{
"id?": "string",
"externalId?": "string",
"email?": "string",
"phone?": "string",
"durationInSeconds?": "number"
}User Display Info
Method: GET
https://api.tellescope.com/v1/user-display-info
Gets display info for users, accessible by endusers
Authentication info onlyRefresh user authentication
Method: POST
https://api.tellescope.com/v1/refresh-session
When called by an authenticated user, generates a new session
{
"invalidatePreviousToken?": "boolean"
}Configure MFA
Method: POST
https://api.tellescope.com/v1/users/configure-mfa
Configures MFA
Authentication info onlyGenerate MFA Challenge
Method: POST
https://api.tellescope.com/v1/users/generate-mfa-challenge
Begins the MFA verification process, e.g. by sending an email with a code
{
"method": "string"
}Submit MFA Challenge
Method: POST
https://api.tellescope.com/v1/users/submit-mfa-challenge
Completes the MFA verification process and generates a new auth token
{
"code": "string"
}Get Engagement Report
Method: GET
https://api.tellescope.com/v1/users/get-engagement-report
Gets a report on engagement by care team
{
"range?": {
"from": "Date",
"to": "Date"
},
"excludeAutomated?": "boolean"
}Configure Inbox
Method: POST
https://api.tellescope.com/v1/users/configure-inbox
Configured inbox to support built-in email server
{
"username": "string",
"fname": "string",
"lname": "string"
}Consent to ToS / Privacy Policy
Method: PATCH
https://api.tellescope.com/v1/users/consent
Stores consents
{
"termsVersion": "string"
}Get userIds for Group
Method: GET
https://api.tellescope.com/v1/users/group
Loads all user ids for a given group
{
"groups": [
"example string"
]
}Create User (Admin Only)
Method: POST
https://api.tellescope.com/v1/user
Creates a new User
{
"email": "string",
"phone?": "string",
"fields?": {},
"unredactedFields?": {},
"externalId?": "string",
"fname?": "string",
"lname?": "string",
"displayName?": "string",
"internalDisplayName?": "string",
"suffixes?": [
"example string"
],
"organization?": "string",
"roles?": [
"example string"
],
"acknowledgedIntegrations?": "Date",
"disableIncomingPhoneCalls?": "boolean",
"skills?": [
"example string"
],
"verifiedEmail?": "boolean",
"notificationPreferences?": { "key": [object Object] },
"notificationEmailsDisabled?": "boolean",
"avatar?": "string",
"credentialedStates?": [
{
"expiresAt": "2024-11-21T02:07:40.280Z",
"licenseId": "example string",
"state": "AK"
}
],
"timezone?": "string",
"weeklyAvailabilities?": [
{
"dayOfWeekStartingSundayIndexedByZero": 0,
"endTimeInMinutes": 0,
"startTimeInMinutes": 0,
"locationId": "60398b0231a295e64f084fd9",
"locationIds": [
"60398b0231a295e64f084fd9"
],
"active": {
"from": "2024-11-21T02:07:40.280Z",
"to": "2024-11-21T02:07:40.280Z"
},
"validTemplateIds": [
"60398b0231a295e64f084fd9"
],
"intervalInMinutes": -10000000000000,
"priority": -10000000000000
}
],
"autoReplyEnabled?": "boolean",
"pushNotificationIosTokens?": [
"example string"
],
"callRouting?": "string",
"tags?": [
"example string"
],
"emailSignature?": "string",
"disableTicketAutoAssignment?": "boolean",
"ticketAssignmentPriority?": "number",
"specialties?": [
"example string"
],
"bio?": "string",
"TIN?": "string",
"NPI?": "string",
"DEA?": "string",
"voicemailPlayback?": [
[
{
"type": "string",
"info": {
"url": "string",
"script": "string"
}
},
{
"type": "string",
"info": {
"script": "string",
"url": "string"
}
},
{ }
]
],
"lockedOutUntil?": "number",
"iOSBadgeCount?": "number",
"availableFromNumbers?": [
"example string"
],
"availableFromEmails?": [
"example string"
],
"doseSpotUserId?": "string",
"url?": "string",
"templateFields?": [
{
"field": "example string",
"value": "example string"
}
],
"canvasId?": "string",
"dashboardView?": {
"blocks": [
{
"type": "Inbox"
}
]
},
"hideFromCalendarView?": "boolean",
"requireSSO?": [
"example string"
]
}Create Users (Admin Only)
Method: POST
https://api.tellescope.com/v1/users
Creates new Users
{
"create": [
{
"email": "string",
"phone?": "string",
"fields?": {},
"unredactedFields?": {},
"externalId?": "string",
"fname?": "string",
"lname?": "string",
"displayName?": "string",
"internalDisplayName?": "string",
"suffixes?": [
"example string"
],
"organization?": "string",
"roles?": [
"example string"
],
"acknowledgedIntegrations?": "Date",
"disableIncomingPhoneCalls?": "boolean",
"skills?": [
"example string"
],
"verifiedEmail?": "boolean",
"notificationPreferences?": { "key": [object Object] },
"notificationEmailsDisabled?": "boolean",
"avatar?": "string",
"credentialedStates?": [
{
"expiresAt": "2024-11-21T02:07:40.280Z",
"licenseId": "example string",
"state": "AK"
}
],
"timezone?": "string",
"weeklyAvailabilities?": [
{
"dayOfWeekStartingSundayIndexedByZero": 0,
"endTimeInMinutes": 0,
"startTimeInMinutes": 0,
"locationId": "60398b0231a295e64f084fd9",
"locationIds": [
"60398b0231a295e64f084fd9"
],
"active": {
"from": "2024-11-21T02:07:40.280Z",
"to": "2024-11-21T02:07:40.280Z"
},
"validTemplateIds": [
"60398b0231a295e64f084fd9"
],
"intervalInMinutes": -10000000000000,
"priority": -10000000000000
}
],
"autoReplyEnabled?": "boolean",
"pushNotificationIosTokens?": [
"example string"
],
"callRouting?": "string",
"tags?": [
"example string"
],
"emailSignature?": "string",
"disableTicketAutoAssignment?": "boolean",
"ticketAssignmentPriority?": "number",
"specialties?": [
"example string"
],
"bio?": "string",
"TIN?": "string",
"NPI?": "string",
"DEA?": "string",
"voicemailPlayback?": [
[
{
"type": "string",
"info": {
"url": "string",
"script": "string"
}
},
{
"type": "string",
"info": {
"script": "string",
"url": "string"
}
},
{ }
]
],
"lockedOutUntil?": "number",
"iOSBadgeCount?": "number",
"availableFromNumbers?": [
"example string"
],
"availableFromEmails?": [
"example string"
],
"doseSpotUserId?": "string",
"url?": "string",
"templateFields?": [
{
"field": "example string",
"value": "example string"
}
],
"canvasId?": "string",
"dashboardView?": {
"blocks": [
{
"type": "Inbox"
}
]
},
"hideFromCalendarView?": "boolean",
"requireSSO?": [
"example string"
]
}
]
}Delete User (Admin Only)
Method: DELETE
https://api.tellescope.com/v1/user/:id
Delete one User
Authentication info onlyGet User
Method: GET
https://api.tellescope.com/v1/user/:id
Get an User
{
"filter?": {}
}Get Users
Method: GET
https://api.tellescope.com/v1/users
Get a page of Users
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Update User
Method: PATCH
https://api.tellescope.com/v1/user/:id
Users can only be updated by self or an organization admin
{
"updates": {
"email?": "string",
"phone?": "string",
"fields?": {},
"unredactedFields?": {},
"externalId?": "string",
"fname?": "string",
"lname?": "string",
"displayName?": "string",
"internalDisplayName?": "string",
"suffixes?": [
"example string"
],
"roles?": [
"example string"
],
"acknowledgedIntegrations?": "Date",
"disableIncomingPhoneCalls?": "boolean",
"skills?": [
"example string"
],
"notificationPreferences?": { "key": [object Object] },
"notificationEmailsDisabled?": "boolean",
"avatar?": "string",
"credentialedStates?": [
{
"expiresAt": "2024-11-21T02:07:40.280Z",
"licenseId": "example string",
"state": "AK"
}
],
"timezone?": "string",
"weeklyAvailabilities?": [
{
"dayOfWeekStartingSundayIndexedByZero": 0,
"endTimeInMinutes": 0,
"startTimeInMinutes": 0,
"locationId": "60398b0231a295e64f084fd9",
"locationIds": [
"60398b0231a295e64f084fd9"
],
"active": {
"from": "2024-11-21T02:07:40.280Z",
"to": "2024-11-21T02:07:40.280Z"
},
"validTemplateIds": [
"60398b0231a295e64f084fd9"
],
"intervalInMinutes": -10000000000000,
"priority": -10000000000000
}
],
"autoReplyEnabled?": "boolean",
"pushNotificationIosTokens?": [
"example string"
],
"callRouting?": "string",
"tags?": [
"example string"
],
"emailSignature?": "string",
"disableTicketAutoAssignment?": "boolean",
"ticketAssignmentPriority?": "number",
"specialties?": [
"example string"
],
"bio?": "string",
"TIN?": "string",
"NPI?": "string",
"DEA?": "string",
"voicemailPlayback?": [
[
{
"type": "string",
"info": {
"url": "string",
"script": "string"
}
},
{
"type": "string",
"info": {
"script": "string",
"url": "string"
}
},
{ }
]
],
"lockedOutUntil?": "number",
"iOSBadgeCount?": "number",
"availableFromNumbers?": [
"example string"
],
"availableFromEmails?": [
"example string"
],
"doseSpotUserId?": "string",
"url?": "string",
"templateFields?": [
{
"field": "example string",
"value": "example string"
}
],
"canvasId?": "string",
"dashboardView?": {
"blocks": [
{
"type": "Inbox"
}
]
},
"hideFromCalendarView?": "boolean",
"requireSSO?": [
"example string"
]
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}VitalConfigurations
Create VitalConfiguration
Method: POST
https://api.tellescope.com/v1/vital-configuration
Creates a new VitalConfiguration
{
"title": "string",
"unit": "string",
"ranges": [
{
"classification": "example string",
"trendIntervalInMS": -10000000000000,
"comparison": {
"type": "Less Than",
"value": -10000000000000
},
"deviationFromProfileWeight": true
}
],
"mealStatus?": "string",
"originalConfigurationId?": "string",
"enduserId?": "string"
}Create VitalConfigurations
Method: POST
https://api.tellescope.com/v1/vital-configurations
Creates new VitalConfigurations
{
"create": [
{
"title": "string",
"unit": "string",
"ranges": [
{
"classification": "example string",
"trendIntervalInMS": -10000000000000,
"comparison": {
"type": "Less Than",
"value": -10000000000000
},
"deviationFromProfileWeight": true
}
],
"mealStatus?": "string",
"originalConfigurationId?": "string",
"enduserId?": "string"
}
]
}Update VitalConfiguration
Method: PATCH
https://api.tellescope.com/v1/vital-configuration/:id
Updates VitalConfiguration fields
{
"updates": {
"title?": "string",
"unit?": "string",
"ranges?": [
{
"classification": "example string",
"trendIntervalInMS": -10000000000000,
"comparison": {
"type": "Less Than",
"value": -10000000000000
},
"deviationFromProfileWeight": true
}
],
"mealStatus?": "string",
"originalConfigurationId?": "string",
"enduserId?": "string"
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get VitalConfiguration
Method: GET
https://api.tellescope.com/v1/vital-configuration/:id
Get an VitalConfiguration
{
"filter?": {}
}Get VitalConfigurations
Method: GET
https://api.tellescope.com/v1/vital-configurations
Get a page of VitalConfigurations
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete VitalConfiguration
Method: DELETE
https://api.tellescope.com/v1/vital-configuration/:id
Delete one VitalConfiguration
Authentication info onlyWebhookLogs
Get WebhookLogs
Method: GET
https://api.tellescope.com/v1/webhook-logs
Get a page of WebhookLogs
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Webhooks
To avoid echo (receiving webhooks when updating records with an API Key), pass the use { dontSendWebhook: true } in the "options" parameter to the update request
Each webhook is a POST request to the given URL, of the form
{
model: string,
type: 'create' | 'update' | 'delete',
records: object[],
timestamp: string,
integrity: string,
relatedRecords: { [id: string]: object }
}This includes the name of the model, the type of operation performed, and an array of the new, updated, or deleted model(s).
Each 'create' webhook may include more than one record (e.g. when records are created as part of a bulk POST)
The integrity field is a sha256 hash of (record ids concatenated from index 0 to the end, with the timestamp and then secret appended)
For example hook: { records: [{ id: '1', ... }, { id: '4', ... }], timestamp: "1029358" } with secret set as "secret",
integrity = sha256('141029358secret')
Each time you handle a webhook, you should verify the integrity field is correct to ensure that the request is actually coming from Tellescope.
For performance, a relatedRecords object is provided as a cache. This object maps some ids referenced in the webhook records to the corresponding models in Tellescope.
For a given webhook, relatedRecords may be empty, or may not include all related ids. In such cases, you'll need to query against the Tellescope API for an up-to-date reference.
Currently supported models for Webhooks: suggested_contacts, call_hold_queues, fax_logs, message_template_snippets, portal_brandings, form_groups, webhook_logs, flowchart_notes, enduser_problems, prescription_routes, blocked_phones, vital_configurations, enduser_encounters, enduser_orders, group_mms_conversations, ticket_queues, configurations, ticket_thread_comments, ticket_threads, enduser_custom_types, phone_trees, enduser_medications, superbill_providers, superbills, automation_triggers, background_errors, enduser_views, availability_blocks, analytics_frames, endusers, enduser_status_updates, engagement_events, journeys, emails, sms_messages, chat_rooms, chats, users, templates, files, tickets, meetings, notes, forms, form_fields, form_responses, calendar_events, calendar_event_templates, calendar_event_RSVPs, automation_steps, automated_actions, webhooks, user_logs, user_notifications, enduser_observations, managed_content_records, managed_content_record_assignments, forums, forum_posts, post_likes, comment_likes, post_comments, organizations, databases, database_records, portal_customizations, care_plans, enduser_tasks, role_based_access_permissions, appointment_booking_pages, appointment_locations, products, purchases, purchase_credits, phone_calls, enduser_profile_views, table_views, email_sync_denials
You can handle webhooks from automations in Tellescope, which have a simpler format:
{
type: 'automation'
message: string,
timestamp: string,
integrity: string,
enduserId: string,
}In this case, integrity is a simple sha256 hash of message + timestamp + secret
You can also handle calendar event reminders as webhooks, which have the format:
{
type: 'calendar_event_reminder'
event: CalendarEvent,
timestamp: string,
integrity: string,
}In this case, integrity is a simple sha256 hash of event.id + timestamp + secret
Configure Webhooks (Admin Only)
Method: POST
https://api.tellescope.com/v1/configure-webhooks
Sets the URL, secret, and initial subscriptions for your organization. Your secret must exceed 15 characters and should be generated randomly. This endpoint ensures duplicate webhook records aren't created.
{
"url": "string",
"secret": "string",
"subscriptions?": {
"suggested_contacts": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"call_hold_queues": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"fax_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"message_template_snippets": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"portal_brandings": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_groups": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"webhook_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"flowchart_notes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_problems": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"prescription_routes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"blocked_phones": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"vital_configurations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_encounters": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_orders": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"group_mms_conversations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_queues": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"configurations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_thread_comments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_threads": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_custom_types": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"phone_trees": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_medications": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"superbill_providers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"superbills": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automation_triggers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"background_errors": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"availability_blocks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"analytics_frames": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"endusers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_status_updates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"engagement_events": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"journeys": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"emails": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"sms_messages": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"chat_rooms": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"chats": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"users": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"templates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"files": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"tickets": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"meetings": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"notes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forms": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_fields": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_responses": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_events": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_event_templates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_event_RSVPs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automation_steps": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automated_actions": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"webhooks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"user_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"user_notifications": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_observations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"managed_content_records": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"managed_content_record_assignments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forums": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forum_posts": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"post_likes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"comment_likes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"post_comments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"organizations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"databases": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"database_records": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"portal_customizations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"care_plans": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_tasks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"role_based_access_permissions": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"appointment_booking_pages": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"appointment_locations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"products": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"purchases": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"purchase_credits": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"phone_calls": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_profile_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"table_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"email_sync_denials": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
}
}
}Get current configuration info
Method: GET
https://api.tellescope.com/v1/webhook-configuration
DEPRECATED: Returns current webhook configuration
Authentication info onlyUpdate Webhooks (Admin Only)
Method: PATCH
https://api.tellescope.com/v1/update-webhooks
DEPRECATED: Modifies only subscriptions to models included in subscriptionUpdates. To remove subscriptions for a given model, set all values to false.
{
"url?": "string",
"secret?": "string",
"subscriptionUpdates?": {
"suggested_contacts": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"call_hold_queues": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"fax_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"message_template_snippets": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"portal_brandings": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_groups": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"webhook_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"flowchart_notes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_problems": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"prescription_routes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"blocked_phones": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"vital_configurations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_encounters": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_orders": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"group_mms_conversations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_queues": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"configurations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_thread_comments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_threads": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_custom_types": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"phone_trees": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_medications": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"superbill_providers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"superbills": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automation_triggers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"background_errors": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"availability_blocks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"analytics_frames": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"endusers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_status_updates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"engagement_events": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"journeys": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"emails": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"sms_messages": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"chat_rooms": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"chats": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"users": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"templates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"files": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"tickets": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"meetings": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"notes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forms": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_fields": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_responses": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_events": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_event_templates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_event_RSVPs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automation_steps": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automated_actions": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"webhooks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"user_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"user_notifications": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_observations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"managed_content_records": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"managed_content_record_assignments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forums": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forum_posts": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"post_likes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"comment_likes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"post_comments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"organizations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"databases": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"database_records": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"portal_customizations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"care_plans": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_tasks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"role_based_access_permissions": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"appointment_booking_pages": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"appointment_locations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"products": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"purchases": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"purchase_credits": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"phone_calls": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_profile_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"table_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"email_sync_denials": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
}
}
}Send Automation Webhook
Method: POST
https://api.tellescope.com/v1/send-automation-webhook
Sends a webhook with the automations format, useful for testing automation integrations
{
"message": "string",
"enduserId?": "string",
"context?": {
"calendarEventId": "string",
"formResponseId": "string",
"purchaseId": "string",
"templateId": "string",
"orderId": "string",
"observationId": "string",
"phoneCallId": "string",
"smsId": "string",
"chatId": "string",
"emailId": "string",
"formGroupId": "string",
"publicIdentifier": "string"
}
}Send Calendar Event Reminder Webhook
Method: POST
https://api.tellescope.com/v1/send-calendar-event-reminder-webhook
Sends a webhook with the calendar reminder format, useful for testing integrations
{
"id": "string"
}Create Webhook
Method: POST
https://api.tellescope.com/v1/webhook
Creates a new Webhook
{
"secret?": "string",
"url?": "string",
"subscriptions?": {
"suggested_contacts": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"call_hold_queues": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"fax_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"message_template_snippets": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"portal_brandings": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_groups": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"webhook_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"flowchart_notes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_problems": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"prescription_routes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"blocked_phones": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"vital_configurations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_encounters": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_orders": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"group_mms_conversations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_queues": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"configurations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_thread_comments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_threads": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_custom_types": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"phone_trees": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_medications": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"superbill_providers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"superbills": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automation_triggers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"background_errors": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"availability_blocks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"analytics_frames": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"endusers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_status_updates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"engagement_events": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"journeys": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"emails": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"sms_messages": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"chat_rooms": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"chats": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"users": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"templates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"files": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"tickets": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"meetings": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"notes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forms": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_fields": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_responses": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_events": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_event_templates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_event_RSVPs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automation_steps": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automated_actions": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"webhooks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"user_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"user_notifications": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_observations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"managed_content_records": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"managed_content_record_assignments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forums": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forum_posts": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"post_likes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"comment_likes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"post_comments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"organizations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"databases": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"database_records": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"portal_customizations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"care_plans": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_tasks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"role_based_access_permissions": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"appointment_booking_pages": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"appointment_locations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"products": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"purchases": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"purchase_credits": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"phone_calls": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_profile_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"table_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"email_sync_denials": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
}
}
}Create Webhooks
Method: POST
https://api.tellescope.com/v1/webhooks
Creates new Webhooks
{
"create": [
{
"secret?": "string",
"url?": "string",
"subscriptions?": {
"suggested_contacts": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"call_hold_queues": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"fax_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"message_template_snippets": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"portal_brandings": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_groups": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"webhook_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"flowchart_notes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_problems": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"prescription_routes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"blocked_phones": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"vital_configurations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_encounters": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_orders": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"group_mms_conversations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_queues": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"configurations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_thread_comments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_threads": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_custom_types": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"phone_trees": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_medications": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"superbill_providers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"superbills": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automation_triggers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"background_errors": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"availability_blocks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"analytics_frames": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"endusers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_status_updates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"engagement_events": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"journeys": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"emails": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"sms_messages": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"chat_rooms": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"chats": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"users": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"templates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"files": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"tickets": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"meetings": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"notes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forms": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_fields": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_responses": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_events": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_event_templates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_event_RSVPs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automation_steps": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automated_actions": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"webhooks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"user_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"user_notifications": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_observations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"managed_content_records": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"managed_content_record_assignments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forums": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forum_posts": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"post_likes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"comment_likes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"post_comments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"organizations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"databases": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"database_records": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"portal_customizations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"care_plans": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_tasks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"role_based_access_permissions": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"appointment_booking_pages": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"appointment_locations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"products": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"purchases": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"purchase_credits": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"phone_calls": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_profile_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"table_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"email_sync_denials": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
}
}
}
]
}Update Webhook
Method: PATCH
https://api.tellescope.com/v1/webhook/:id
Updates Webhook fields
{
"updates": {
"secret?": "string",
"url?": "string",
"subscriptions?": {
"suggested_contacts": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"call_hold_queues": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"fax_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"message_template_snippets": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"portal_brandings": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_groups": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"webhook_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"flowchart_notes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_problems": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"prescription_routes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"blocked_phones": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"vital_configurations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_encounters": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_orders": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"group_mms_conversations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_queues": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"configurations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_thread_comments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"ticket_threads": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_custom_types": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"phone_trees": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_medications": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"superbill_providers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"superbills": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automation_triggers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"background_errors": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"availability_blocks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"analytics_frames": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"endusers": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_status_updates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"engagement_events": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"journeys": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"emails": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"sms_messages": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"chat_rooms": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"chats": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"users": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"templates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"files": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"tickets": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"meetings": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"notes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forms": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_fields": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"form_responses": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_events": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_event_templates": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"calendar_event_RSVPs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automation_steps": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"automated_actions": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"webhooks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"user_logs": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"user_notifications": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_observations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"managed_content_records": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"managed_content_record_assignments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forums": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"forum_posts": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"post_likes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"comment_likes": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"post_comments": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"organizations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"databases": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"database_records": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"portal_customizations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"care_plans": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_tasks": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"role_based_access_permissions": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"appointment_booking_pages": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"appointment_locations": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"products": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"purchases": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"purchase_credits": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"phone_calls": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"enduser_profile_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"table_views": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
},
"email_sync_denials": {
"create": "boolean",
"update": "boolean",
"delete": "boolean"
}
}
},
"options?": {
"replaceObjectFields?": "boolean /* See Updating Records in Getting Started */"
}
}Get Webhook
Method: GET
https://api.tellescope.com/v1/webhook/:id
Get an Webhook
{
"filter?": {}
}Get Webhooks
Method: GET
https://api.tellescope.com/v1/webhooks
Get a page of Webhooks
{
"lastId?": "string",
"limit?": "number",
"sort?": "'oldFirst' | 'newFirst'",
"search?": { \n query: string,\n },
"filter?": {}
}Delete Webhook
Method: DELETE
https://api.tellescope.com/v1/webhook/:id
Delete one Webhook
Authentication info only