When to use a HIPAA-compliant Zapier Alternative

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Derek Strauss (COO)
October 19, 2023
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Zapier is a powerful tool that allows non-technical people to create sophisticated automations and connect over 6,000+ of the integrations that they support.

The power of letting any person connect and automate all of the tools their business relies on cannot be understated.

However, when it comes to healthcare, Zapier cannot be used if PHI will be transmitted through it. For companies that want to utilize a Zapier-like platform, awesome new HIPAA-compliant tools like Keragon are being built. 

When to use Zapier-like HIPAA-compliant tools

  • If you can’t find a comprehensive all-in-one solution that would give you all or most of the capabilities that you need
  • Going off of the bullet above if you’ve established that you’ll need multiple tools and determined that they need to be integrated in some capacity and you don’t want to invest in the technical resources to build a custom integration for you 
  • Related to the second bullet, if you could find someone to build a custom integration for you, it may not be able to trigger different automations in the many other tools you’re utilizing, which is where Zapier-life HIPAA-compliant tools such as Keragon come in handy

When to Use an all-in-one solution rather than Connecting Multiple Tools

While being able to connect different tools your business is using is nice, what is more, preferable for most digital health businesses is having few tools and an “all-in-one platform”. Having as many workflows as possible in a single system can significantly improve productivity over having to context switch between a variety of disparate systems.

For example, instead of having separate tools for online forms, patient communications, scheduling, internal team chat, charting, telehealth, file storage, etc., and trying to piece them together, platforms like Tellescope provide this all in one place.

With Tellescope, we let you manage an entire modern digital patient experience in one place, while also being able to easily create no-code triggers and automations using all of the features we have built into the platform.

If you’re interested in learning more about Tellescope, fill out the form below.

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Originally published: October 18, 2023
Last updated: October 19, 2023